Comments

emmrecs wrote on 9/7/2024, 8:29 AM

@cazlo

Welcome to the Magix users forums.

As a first step please follow this tutorial to diagnose the problem and paste to a future reply exactly what is reported as the problem.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

SP. wrote on 9/7/2024, 8:32 AM

@cazlo A crash in the Windows kernel is likely caused by a driver problem. I suggest you try another audio device driver in the program preferences.

If yo cannot open the program try holding CTRL and SHIFT while starting Acid until a small window appears that will ask you if you want to reset the program settings.

cazlo wrote on 9/8/2024, 2:51 AM

SP. wrote on 9/8/2024, 4:47 AM

@cazlo A similar problem was solved by changing/updating the audio driver

https://www.magix.info/us/forum/acid-11-quits-responding--1341184/#ca1948868

cazlo wrote on 9/8/2024, 4:52 AM

I am using an pci external Creative sound card with the latest update

 

SP. wrote on 9/8/2024, 8:45 AM

@cazlo Which one? I recommend an external USB audio interface with ASIO drivers. Not sure, if your creative card is a good choice.

cazlo wrote on 9/9/2024, 1:23 AM

Use Creative Card model sb0460 I think it's good for recording for me.

cazlo wrote on 9/9/2024, 1:25 AM

This error appears when I open a project uploaded by someone on the Internet. When I run for 2 seconds this error appears But the program works fine without the project.

SP. wrote on 9/9/2024, 3:36 AM

@cazlo Maybe it's a sample rate or bit depth problem? Can you try another sample rate?

emmrecs wrote on 9/9/2024, 4:02 AM

@cazlo

What happens if you run a project which you have created, i.e., not one you have downloaded from the Internet?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam