Diagnosing crashes.

johnebaker wrote on 12/21/2022, 3:33 AM

This method applies to systems running Windows 10 or 11 and aids the
determination of what causes the crashing of a program, without the need to pull
the correct information from a crash log file where one exists.

Using Windows Reliability Monitor.pdf

Last changed by johnebaker

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.


Ernest-Wilson wrote on 12/15/2023, 1:01 PM


Stopped working

‎12/‎15/‎2023 12:39 AM

Report sent

Faulting Application Path:    C:\Program Files\MAGIX\MUSIC MAKER\32\Service_rel_u_x64_vc16.exe

Problem signature
Problem Event Name:    BEX64
Application Name:    Service_rel_u_x64_vc16.exe
Application Version:
Application Timestamp:    64e5db2c
Fault Module Name:    Qt5CoreMx64Qt5.15.2.dll
Fault Module Version:
Fault Module Timestamp:    61dfefcb
Exception Offset:    0000000000020698
Exception Code:    c0000409
Exception Data:    0000000000000007
OS Version:    10.0.22631.
Locale ID:    1033
Additional Information 1:    5a97
Additional Information 2:    5a971fcefb5bd694b88d60c869c41c30
Additional Information 3:    f8c1
Additional Information 4:    f8c123048165616c3a2776b2337d47a0

Extra information about the problem
Bucket ID:    c44da32e219b0210eb9e044bec00e7a0 (1990032809472878496)