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Most of the time when the program crashes, it just closes. But every one in a while, it gives me a error dump. Luckily (I guess), this was one of those times. Here's the error dump with as much detail as I can provide: Extra Information

SOUND FORGE

One answer, on 5/18/2024

Waves Plugins

Hi, Long time Sound Forge (SF) user and just upgraded to what-I-believe is the latest version (17.0.2). My licensed Waves plugins now crash SF - not sure why, just need help please - I'm in a session and cannot get any of them to load. They ARE in

Movie Studio

3 answers, most recent on 1/4/2023

[Solved] Importing to 2023 Movie Studio - video is black screen - audio works

Long time user of MEP just upgraded to 2023 Movie Studio a few days ago. When importing video files (mp4, MOV) they appear black. Audio is fine. Please see screenshot below. Specs for my computer and version in the signature below. I've seen other

Video Pro X

14 answers, most recent on 8/5/2024

RE: VPX16; Make Newblue Effect Window bigger!?

Interesting. I knew there were two interface versions but I didn't realise one was old and the other was new. Prior to installing VPX I had Corel Video Studio and Pinnacle Studio installed on my machine. Video Studio used the "old" interface and

Movie Studio

11 answers, most recent on 11/8/2024

RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.

Hi, Everything should be there so long as you use the same account. However, you may have to download them again. They will show up under Templates and Audio as requiring a download. This usually happens if you switch from Plus to Premium or vice

ACID

5 answers, most recent on 6/10/2024

RE: Acid pro 7 versions

@j-s The most drastic change was the switch from 32 Bit to 64 Bit which came with Acid 8. I don't have Acid 7, but I would guess that, if version 7.0e was really distributed by Magix, it only has different company branding. The new 64 Bit VST

Movie Studio

18 answers, most recent on 3/19/2024

RE: Insufficient memory to play the finished project video.

Hi, This also occurs with the 21.0.1.205 (UDC2 /version of video pro x15 )like this "test version" that I downloaded, logically I didn't test it for export, just like I did with the movie studio version. Steps to test: create a simple project in VMS

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

Here is a response from the Samplitude team: Dear Community, We understand that the recent changes to Samplitude and Sequoia are a very emotional topic. Your commitment shows us how important these tools are to you, and that motivates us greatly.

Music Maker

One answer, on 10/17/2024

Trimming music samples

Hello, I just downloaded Music Maker 2025 and for some reason it wont let me precisely trim a part of my mix that I want to trim. It's only letting me trim in the 4/4 format where as I want to be able trim at any part of the vocals or instrumentals

Rescue Your Videotapes!

4 answers, most recent on 12/10/2024

Converter driver install problem

Hi, I have USB video converter K0067 and I can't install drivers for it to my computer. Firstly, I installed MAGIX Video easy Rescue Your Videotapes! Version 5.0.3.113 and when it was installing device drivers I first encountered the error prompt

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not

Movie Studio

3 answers, most recent on 10/21/2023

[Solved] Downloaded file does not install on 2nd laptop

Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie

Music Maker

6 answers, most recent on 3/23/2024

RE: Unlimited Loops Subscription - Asking me to pay for every soundpool

@TeddyRaines Ok, I don't have this version, so I would guess that you need to enter the Music Maker serial number to unlock the Premium Edition. But I'm not sure that this will also unlock the Loops Unlimited subscription. Maybe there is separate

Movie Studio

7 answers, most recent on 1/28/2023

RE: [Solved] Video sound cleaning lab

@Olof-Henrikson Hi Video Sound Cleaning Lab can be used with MEP 2016 directly. After installing VSCL, MEP 2016 should detect the program and change the Audio Editor link in the program settings as shown below If VSCL is not detected then you can

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

I do mot know if this has anything to do with it, but Sound Forge 16 and 17 has an issue with third-party 32 bit VST-2 plug-ins. Most of a plug-ins window display would be hidden, making adjustments impossible. This was finally addressed in SFP-18,

Movie Studio

8 answers, most recent on 3/13/2026

RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

@Apollo89x No one is forcing you to purchase anything. As they claim in big bold writing on their website that the Ultimate Version includes these ProDAD features as "Add-Ons" Add-Ons are not OFX Plug-ins. And the images below show external

Music Maker

6 answers, most recent on 9/12/2023

[Solved] Questions on Soundpool Commercial licensing

Hi Everyone, Need some help... New to Music Maker, Purchased the program 2024 and unlimited Soundpool loops unlimited yearly subscription. I have downloaded two of the soundpools with my unlimited subscription (Soundpool A & Soundpool B for

Movie Studio

21 answers, most recent on 11/26/2023

RE: Movie Studio 2024 Suite - audio is suddenly lost

@EstMladen Hi and welcome to the user to user forums. Have you tried increasing slightly the audio samples in the program settings? This image is from an older version but should be the same. Also check you are not using direct sound but wav

Movie Studio

22 answers, most recent on 1/7/2026

RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

@AAProds Hi Al, Just to make sure, I am using version: 1.0.59.0 of Magix Capture. Is yours the same? John, not correct. Magix will record audio. I think that we established when it first came out, that the new Screen Capture Mode in Magix Capture

Movie Studio

11 answers, most recent on 6/18/2024

RE: Image Sequence

@Vincent-Rodriguez Hi As @Gid has commented Movie Studio is a different program from the old Vegas version To add a sequence, continuous or random, of images or video clips to the timeline, select all those you want to import, see short video below.

Movie Studio

3 answers, most recent on 10/3/2024

RE: Installation

@Roger-Dey Hello Roger, You want to install the latest MMS2025 Platium, but you receive the message: "The following task could not be completed. Installing Microsoft VisualC++2008 SP1(x64) Redistributable. Cause: Error Exit Code 1603" You will

Movie Studio

2 answers, most recent on 12/18/2022

[Solved] Movie Studio 2023 NewBlue Essentials lockup

I have just purchase Movie Studio 2023 Suite. Included with that is NewBlue Essentials, which is one of the main reasons why I bought the Suite version. I installed Movie Studio then went through the process to Activate NewBlue Essential, install

Movie Studio

5 answers, most recent on 7/6/2024

Movie Studio 2025 Ultimate suite installation issues

Hi Community, I am running the latest Windows 11 pro on a laptop with a Ryzen 9 3900 12-Core Processor - 65432 MB RAM. I have just purchased this suite of programs as I felt it was good value for my use case. I upgraded from Windows 10 pro and have

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@Peeteey Thanks for outlining you workflow. I can imagine editing video from four 360 cameras would be a challenge! Your workflow of using multi-cam editing is a great idea and something I didn't consider. With my own workflow, I was planning just