• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Thank you for the additional information. Intel(R) Core I5-7699K CPU According to the information on this M$ Support page that processor is not "able/allowed" to run Windows 11! (It apparently lacks the TPM module required.) So, have
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hello @magix_dr, If you have Movie Edit Pro Premium 2021 installed, have you tried updating from MEP2021 to MEP2022? If not, go to: Help / Update online. Best regards,Rob
• ACID

  9 answers, most recent on 11/16/2023

  [Solved] ACID Music Studio 11 users feedback and info!
  Hello ACID Music Studio 11 users! Can I get some feedback and info on your use and experience with AMS11? -Working good? -Most recent updates/fixes? Does it seem like its being supported currently like Music Maker seems to be with fixes and
• ACID

  15 answers, most recent on 11/28/2024

  RE: Magix Acud Studio 11 ...problem with the latest update
  If care, see the related post and info here: https://www.magix.info/us/forum/acid-products-in-windows-11-music-studio-11-vs-pro-10-vs-pro-11--1339263/
• ACID

  8 answers, most recent on 8/10/2023

  [Solved] Adding reverb to existing vocals
  I bought a new computer, Windows 11, so I needed to upgrade from Acid 7 to Acid 11. My band recorded vocals on my new Acid DAW and in mixing I cannot find any reference to reverb. My older versions of Acid had a very simple reverb control, now my
• Other products

  2 answers, most recent on 11/2/2024

  [Solved] Vegas Pro 22 Won't Download
  Vegas Pro 22 won't install and is stuck at 0%.  It won't "Continue".  I realized I was trying to download Version 22 from within Version 21 without having purchased 22 first, and the installer deleted Vegas Pro 21. I went and paid for Version 22
• SOUND FORGE

  One answer, on 2/9/2026

  Software is not registering any sounds from my interface.
  i'm using Windows 11 home Version    10.0.26100 Build 26100System Manufacturer    LG ElectronicsSystem Model    17Z90TL-H.AUB6U3Processor    Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 Core(s), 8 Logical Processor(s)Installed Physical Memory (RAM)  
• Movie Studio

  13 answers, most recent on 12/31/2024

  [Solved] Cannot Install Movie Studio 2025 Platinum: Error-1
  I was moving the software to a new machine, so I logged into my account and deactivated the license on the old machine. When installing on the new machine (Win 11 Enterprise 24H2), it fails consistently with Error-1. Here's what I have done thus far
• ACID

  7 answers, most recent on 9/22/2025

  Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  I have newly installed the WAVES L3 Multimaximizer/Ultramaximizer Plugin from Waves (V16) and it works perfectly fine in Ableton LIVE. In ACID Pro 11, i can see the plugin and even select it in an audio track, tough when clicking on "Hinzufügen" (i
• ACID

  2 answers, most recent on 11/17/2023

  [Solved] Cannot download ACID Pro 11 Suite
  This issue goes to MAGIX, as it is an issue on your end regarding your download site's performance. Fluctuates between extremely slow to non-responsive. Constantly completing CAPTCHAs (completing this once should approve my IP for at least a few
• SOUND FORGE

  7 answers, most recent on 7/31/2024

  Ozone 11 EQ
  Can I add the ozone 11 EQ to sound forge 17 if yes how can I do?
• Other products

  One answer, on 10/24/2025

  New Intel GPU driver avaialable for older processors.
  For those of you running an Intel HD630 (and possibly older), new driver 31.0.101.2137 is now available to download. I thought Intel said the older video graphics chips would not receive any further updates on the last driver. It's available for
• Other products

  3 answers, most recent on 11/20/2025

  Can't load Independence samples
  The above screen recording shows how I have installed the Independence Pro library, am able to see the instruments in Independence, but cannot load the image files even when I navigate to them directly. I have added the library path within
• SOUND FORGE

  7 answers, most recent on 7/31/2024

  RE: Ozone 11 EQ
  Correction: Ozone 11 works in SF 16.0 (Img1. Ozone11). It's Ozone RX 11 Advanced that doesn't work in v16.0. I realized my mistake when I checked my ticket to customer support. Ozone RX 11 display as ARA, 64 Bit instead of VST3, 64 Bit (Img2. Ozone
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  Hallo @Henorm, If I'm reading your thread correctly, you can simply install VMS16 under Windows11, but your "VF project files" won't work properly in VDL2025. You can only import your trimmed clips, as discussed in the article on this topic. Best
• Off topic

  10 answers, most recent on 2/6/2026

  Geen valideringscode ontvangen
  Bij aanmelding een e-mailadres opgegeven dat beëindigd op .com. maar moet zijn.nl. Removed by Moderator Adres eindigend op .com bestaat niet!!! Het betreft de order: Removed by Moderator betaalt op; 11 januari 18:28 Totaal €49,99 Kunt u mij een
• SOUND FORGE

  4 answers, most recent on 7/23/2025

  Sound Forge 17.02 not starting correctly
  Downloaded program fine. When I start the app, the loading screen comes on, then no program. Is not running in background, it just stops completely. Have uninstalled and reinstalled. same result. Win 11 Home, 1 year old Dell XPS laptop with i7 ultra
• Video Pro X

  10 answers, most recent on 12/5/2025

  Video Pro X 11 Crashes Every 5 Minutes
  Software: Video Pro X 11 OS: Windows 10 22H2 RAM: 32 GB CPU: AMD Ryzen 9 3900X GPU: Nvidia RTX 2070 Super (8GB) Whenever I attempt to use Video Pro X, I get approximately 5 minutes of use before the entire program crashes and closes itself. It
• Music Maker

  10 answers, most recent on 11/26/2024

  RE: Audio interface issues.
  @emmrecs Hi Jeff . . . . I did notice this comment under the Reviews section: Recording on PC does not work with Windows 11 while with Windows 10 everything is ok, has anyone encountered this problem? . . . . Was the Windows 11 privacy setting Let
• SOUND FORGE

  3 answers, most recent on 5/3/2025

  RE: plus minus question/issue
  @GoneToMaui DISCLAIMER: I don't have any version of SF currently installed but I doubt very much whether this is anything to do with SF; rather it is far more likely to be a graphics "glitch" on your Win 11 machine. Do the two computers have
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  Hi, Below is what Magix AI told me to check and I did. The startup problem still exists for both 2025 and 2026. This freezing is a known issue under Windows 11, typically caused by conflicts with certain Windows accessibility features or
• ACID

  4 answers, most recent on 3/6/2024

  [Solved] Rendering
  Trying to render a song I created on ACID Pro 11 but keep getting the following error: Plug-in: 'AM-Munition_VST' failed to load.  Please make sure the plug-in is properly installed.Plug-in: 'eFX_Reverb_VST' failed to load.  Please make sure the
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie Ok, then this workaround doesn't help. Can you please try if you can reset the program settings? Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding both keys until a small window appears that asks you
• SOUND FORGE

  One answer, on 6/16/2025

  RE: not open program
  @Patrice-Schmitz My guess is that this is caused by the elevated privileges problem of older Sound Forge versions running in modern Windows 10/11. Please look into this thread: