• Movie Studio

  33 answers, most recent on 3/6/2025

  RE: Odd Autosave Behavious with MS 2025 version 239
  @AAProds Hi Al . . . . sometimes get a message saying a backup exists, do you want to open it or the project itself . . . . See the video here. John EB
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt It's also likely that you can get a free upgrade to Sound Forge 2026 if you just bought it. To my understanding Boris FX will upgrade you for free if you bought the software in 2026. Do you know how I do this? Edit: I'm on perpetual, not
• Movie Studio

  One answer, on 9/10/2024

  RE: [Closed] 베가스22
  @kim-choongki Please read this pinned post https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator   이 고정된 게시물
• Music Maker

  2 answers, most recent on 8/7/2024

  RE: Music Maker update 33.0.1.9
  Hi @Ismo55, Sorry to hear about this. I think this calls for a more detailed investigation and analysis of your particular situation, since this isn't a general problem introduced by the patch. Please get in touch with our support and provide all
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk Hello Tusk, Here is an addition to the answers from @johnebaker and @Gid. Read this link from Magix Support from December 4, 2019: Apple Quicktime: support and security HTHRob
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @WhyB In addition to @SP.'s request, it would help if we know more about your computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you
• Movie Studio

  8 answers, most recent on 12/23/2024

  RE: AVI - Lagarith with MP3 audio
  @me_again Hi Andy . . . . we've all done things that we later regret . . . . . Ouch - however I have to agree! Looking at the info on the original and redone AVI files I suspect that you have either the 'DV Type issue' or the original file needs
• SOUND FORGE

  2 answers, most recent on 5/26/2024

  RE: can not download. error 10661
  A few years ago, there was a Mac version of Sound Forge, but it is no longer supported and AFAIK Magix has no plans for updates. See this stickyhttps://www.magix.info/us/forum/osx-catalina-and-sound-forge-mac--1244059/
• Off topic

  2 answers, most recent on 10/14/2024

  RE: Renewal of Magix for this next year.
  @Wayne-Robinson In addition to @emmrecs comment, see this pinned post. John EBForum Moderator
• Video Pro X

  5 answers, most recent on 3/20/2025

  RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again
  @Former user Sometimes it helps if you first deactivate your installation in your customer account at Magix.com and then activate the software again. I can't deactivate what isn't there though. I go to my Magix account > My products, and don't
• Off topic

  3 answers, most recent on 2/13/2025

  RE: [Closed] MAGIX Installation Manager
  @Joe-Korkowski I'm glad the problem is resolved for you, but please be aware these are NOT the forums for the Magix Vegas range of products. Please read this pinned post and follow its advice for any further questions you may have. This thread will
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 Hello Dave and welcome to the forum. I was the one who suggested you come here. Early Magix editors don't handle MP4s as well as the later versions but you never know your luck. The new versions are very much improved over MEP 14
• Movie Studio

  3 answers, most recent on 11/17/2024

  RE: is there an option to highlight only an area MS2025
  Hi The image below shows the timeline layout to achieve this, if you are not familiar with Size Position and Rotation and Keyframing - see the appropriate tutorials listed here. An alternative method by @browj2 is in this tutorial on using the
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis   Hi   I have been looking at the issue with the LUTs not appearing in the Templates tab with a 'clean' install of VDL, ie not an upgrade from an existing installed version. The easiest to setup and use for the LUTs, is the folder
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  RE: sound forge 9
  You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the
• ACID

  10 answers, most recent on 9/9/2024

  RE: acid music has stopped working
  @cazlo A similar problem was solved by changing/updating the audio driver https://www.magix.info/us/forum/acid-11-quits-responding--1341184/#ca1948868
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 In addition to the information Al, @AAProds, has asked for . What is the specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest 591.xxx
• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Sorry to hear about this problem but you need to give us a LOT more information if we are to have any chance of being able to help you. First, exactly which version of Movie Studio do you have? Then, please read this pinned post
• ACID

  16 answers, most recent on 6/25/2024

  RE: Acid Pro 10 can't install Microsoft Visual C++ 2013(x64)- won't update
  Somewhat related info and my own update to those who care to read: https://www.magix.info/us/forum/acid-products-in-windows-11-music-studio-11-vs-pro-10-vs-pro-11--1339263/  
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @ehawk50 Hi Still in the wrong section of the forum. Click this link then select New post top right of the page. Please include the program full name and version number, and the steps you take to reload the project. Thanks John EB
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm HI Hi and welcome to the forum. Additional information about your computer system may help diagnosis of the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic