• Music Maker

  12 answers, most recent on 8/18/2023

  RE: [Solved] There are no samples.
  I`ve solve the problem. All samples that i`ve bought was registred at producerplanet.com. I just logged in  there and downloaded all packs that was purchased through Magix. And after that i just added it into library.
• Rescue Your Videotapes!

  8 answers, most recent on 12/4/2025

  RE: driver usb 2861
  @gp63 'a burning device was not found on your system' That is a different problem! The message means that you do not have any disc burning hardware on your computer. HTH JeffForum Moderator
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  Hi Andy. No, never seen that in Task Manager but then I normally use Task Manager to keep an eye on drives, CPU, GPU etc in the Performance tab. I only switch to Processes if I have a problem. Ray.
• Movie Studio

  6 answers, most recent on 12/11/2023

  RE: [Solved] installing same version of Movie Edit Pro?
  @CubeAce @AAProds Update: being curious why this version did not install I decided to do a complete factory reset on the computer and voilà, it worked. I now have the same version on two devices. I am guessing that maybe a previous installation of
• Video Pro X

  One answer, on 3/13/2025

  [Closed] V19 doesn't launch (not the first time)
  This may have been asked before but I couldn't find one specific to my problem, my PC recently got a RAM upgrade (8 > 32) and now I can't open Vegas in it, I tried the hold Ctrl and Shift thing and no luck, here's more info Problem Description  
• Movie Studio

  6 answers, most recent on 9/5/2023

  RE: [Solved] MP4 Problem
  Hi Ray and John, thank you for your help. I may have made a mountain out of a molehill as the fault lay not with the product but more with the operator. When I selected Export Movie in the File Menu, and then the Video as MP4 option, I went to the
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Everyone, Thank You all so much for all your help and support with the problem I had with Magix Movie Studio activating the MPEG 4. I Have finally been able to Activate and all is well. I have been without the program for six weeks trying to
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi guys I’Ve decided to ditch this software in light of the problems it causes and gone across to using AVS for my smaller projects. I’m dumping the Music Maker app as well. Have fun! regards Vince
• Music Maker

  8 answers, most recent on 4/27/2024

  [Solved] Doesn't record what is played
  New to MM, pretty much evaluating it to see if it satisfies my needs. So far so good but I have noticed a big problem. When hitting a note and affecting it with a filter, recording doesnt capture the sound shifting and being distorted, it just
• SOUND FORGE

  3 answers, most recent on 9/21/2025

  RE: SF17 will not completely load
  @Gene-Greer Thanks. It looks like you have Sound Forge Audio Studio, which comes with the Music Maker ASIO driver. This one seems to have compatibility problems with your system and crashes the app. To uninstall Magix Low Latency you can press the
• SOUND FORGE

  8 answers, most recent on 2/28/2026

  RE: Sampler tool not working in SF 18
  @ROBERTO-FERNANDEZ5645 Did you create three different support tickets? You need to respond the to first AI bot answer before you can get human support like I mentioned before. I think you need to select that the first answer didn't solve your
• SOUND FORGE

  6 answers, most recent on 4/25/2024

  RE: [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11
  @JULIAN-FLETCHER Try holding CTRL and SHIFT and double clicking on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Maybe it will work
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @CubeAce No problem Ray. As you can see, I have now edited the original! Jeff
• Video Pro X

  46 answers, most recent on 5/14/2025

  [Solved] VPX16 plays Sony XAVC with no sound
  I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that
• Music Maker

  7 answers, most recent on 9/28/2025

  MM2026 34.0.0.6 VST instruments causing severe audio problems
  I have an issue where all forms of sound from VST midi instruments stop functioning normally. They become distorted, slow, glitchy and cut out. This happens in all methods of playing the VST sounds: Keyboard play while the arranger is not playing,
• ACID

  4 answers, most recent on 3/6/2024

  RE: [Solved] Rendering
  @PETER-RYBCHINSKI Try restarting your computer. Please select the Restart option and not the Shut down option. If this doesn't help, there were some suggestions that work while encountering VST problems in Sound Forge. They might work for Acid as
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
• Movie Studio

  4 answers, most recent on 3/22/2025

  RE: Zoom Effect
  @jeesa2 Hi, If you happen to have a bunch of New Blue effects, there is one called Magnifying Glass that could do the job. However, I have had problems with NB effects sometimes giving me a black screen upon reopening my project. I seem to be the
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Movie Studio

  One answer, on 1/23/2026

  RE: [Closed] Unable to Register - Problem
  @Doug-Pauley You have a Vegas product so need to go the Vegas forum and the following link which provides the solution to your problem https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Thanks! Here the same problem occurred (AppHangB1) and it was caused by the audio driver. https://www.magix.info/us/forum/acid-11-quits-responding--1341184/ There are also some other tips like running sfc and DISM via the command
• Music Maker

  2 answers, most recent on 7/9/2024

  [Solved] downloaded fine but instillation not progressing in progress box
  hi, i have looked through to see if i could find anyone else with the same problem. i just brought the 2024 download version of magix music maker, however after the exe was downloaded i clicked on it and it went to the progress window but for some
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Hello Matth, I'm sorry to hear that you no longer trust Magix Germany's support. I have submitted your problem to my contact person at Magix Germany. Sincerely,Rob
• SOUND FORGE

  5 answers, most recent on 5/28/2024

  [Solved] SF Pro 17 - Cannot save changes when using Tools repair option
  Any help much appreciated. One of my favourite tools will not work properly. Using SF Pro v17 to record some of my old vinyl, saving in flac format, 24 bit. Then using repair option to manually remove random clicks in the recording, using