• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  @Gerald-Shantz Right click on the audio in the top area of the program and select to split up stereo channels. Then simply click on the '2'-button on the right side of the audio area too enable the second track. Sound Forge and Sound Forge Audio
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  Hi all, Back to VPX16. Here are the new screens for recording - when you click on the red record button: Select the microphone: You can click on the mic to start recording, but with which parameters and filepath/filename? Click on the button
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox Hi Tony . . . . I have Continuum Complete 2025 and FX Browser is not supported nor Mocha . . . . Interesting, using MMS 2025, I only have the Magix BCC Chroma Key installed, with it running in trial mode the FX browser button is present and
• Music Maker

  5 answers, most recent on 8/4/2024

  RE: Beatbox.vst3 can not be loaded
  @thiesen I don't have the program in front of me right now, but I think you can do this inside the program settings if you click on the folders (or paths) tab. There should be a button to set up your VST paths. This button is only visible if your
• Movie Studio

  5 answers, most recent on 10/1/2024

  RE: MEP - Audio Fading
  @martin-brennan Hello Martin, You probably have shrunk your tracks. You need to make them bigger by clicking this button. Try resetting all tracks to default values. or Best wishes,Rob
• Web Designer

  4 answers, most recent on 12/21/2022

  [Solved] Adding social media share button
  I'm using Web Designer Premium 19 and wondering if there is a way to put a single share on social media button on a page that opens up the users list of options i.e. asks them which of their apps they would like to use. I can see the symbol for it
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll
• Samplitude

  One answer, on 1/28/2024

  RE: converting sample rates
  @ChilCrazy There is a button in the Samplitude system settings to reset all question pop-ups.
• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Thank you! Now we need you to tell us a lot more about your computer: Operating System version and build; Type, Size and amount of free space on your hard drive(s); processor make and model; amount of RAM installed; GPU make and
• Samplitude

  4 answers, most recent on 7/31/2023

  [Solved] X5 and 365 - Problems
  I just had a computer crash (magix mm 2023 was on the crashed computer), so my 2nd computer has Samplitude X5, and compared to Magix MM it is chalk and cheese in terms of Automation. No matter what I did with X5, the audio recording is distorted,
• Music Maker

  One answer, on 6/19/2023

  RE: [Solved] Export sound with APU_ModerEQ_x64
  @Tomasz-Szwej The crash could be caused by your audio driver settings. In the Music Maker program settings select the Audio/MIDI tab and select an ASIO driver. If you don't have an audio interface with ASIO drivers you can select the Music Maker
• Movie Studio

  32 answers, most recent on 6/30/2024

  RE: Scrolling Suggestion-Thoughts Please
  @AAProds Hi Al . . . . Thoughts? Is there any impediment to this ie any conflicts with current operations? . . . . IMO the best solution is to get a Contour Shuttle, or similar device, I have the Contour Shuttle Express, fully configurable. I have
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  @Scott-Chapple Hi, You have audio recording and MIDI recording mixed up. For MIDI recording using VST instruments, watch these 2 tutorials: For recording the sound output of your external keyboard, you do not use MIDI and you do not use VST
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest
• Other products

  One answer, on 5/4/2023

  [Solved] Vegas Pro 19 - Idle Installation
  Hello. This is my first post to the MAGIX community. I hope that it is well received.Recently Vegas 19 on my computer would no longer launch and I wasn't sure why. It had been working fine for me until yesterday. I thought I would try uninstalling
• Movie Studio

  3 answers, most recent on 1/31/2024

  need help, not what I expected after 2015 and Platinum 14.0
  I downloaded movie studio 2024 platinum but find no buttons to stop where I am (goes back to where I started) -no buttons to step through frame by frame and when I drag a file in, I only get one track of video and audio. It's nothing like 2015 or
• Video Pro X

  18 answers, most recent on 6/29/2025

  Magix Capture - Standalone program
  When VPX16 was released, it came with an enhanced version of Magix Capture which could be run outside of the editing program. Previously you could only access the capture utility within the program. I decided to test this new standalone program and
• Rescue Your Videotapes!

  2 answers, most recent on 1/24/2025

  RE: MPEG2 issue
  @PeteS Welcome to the Magix user to user forums. MPEG-2 Encoder activation is normally "automatic" once you click on that "Activate" button. The error message may simply indicate a problem with the activation server; how many times did you try to
• Movie Studio

  9 answers, most recent on 10/10/2024

  RE: YouTube Shorts Help
  @DarkWestern Hi, You are probably using the simple Export button at the top right. Instead, top menu, File, Export Movie, Video as MPEG-4. If you set up your project correctly, you'll get the same settings by default. Check the box, Display all.
• SOUND FORGE

  11 answers, most recent on 4/20/2023

  RE: [Solved] Why do you make it so difficult to get support?
  @Michael-Babbitt Great you found the error! 👍 Magix support is fine. I never had problems with multiple requests to them over many years. I'm not sure why you cannot open a ticket because after clicking on Contact Support there should be a bug blue
• ACID

  8 answers, most recent on 9/22/2024

  RE: No Sound
  @Ken-Bundy Can you show us screenshot of your settings? You can upload them via the arrow icon above the response text box. As far as I know, Acid and Sound Forge are very similar.. So if you use the same settings in both and it doesn't work, that
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Open the program settings and click on the audio settings. Make sure you have selected an ASIO driver. Samplitude comes with Magix Low Latency driver, but I recommend you install the newest version of ASIO4ALL because Magix Low
• Movie Studio

  6 answers, most recent on 7/20/2023

  [Solved] MEP2016 Plus - Using SD Cards
  Hi Gang I picked up a nice used Panasonic HC-V770K Full HD camcorder, (the advantage having an 1/8" Mic Jack Input). It uses SD Cards and I'm thinking about an internal Multi-Card Reader. I have a few questions: When recording an interview, (perhaps
• SOUND FORGE

  9 answers, most recent on 6/4/2024

  RE: SF17 "...no recording device exists,... cannot...open"
  Note that on this screen in the OS, clicking upon any of these choices does not enable the "Set Default" button as a possible choice.