• Movie Studio

  One answer, on 9/21/2021

  RE: Craching when trying to burn Blu-Ray
  @Jan-Jensen1396 Hi Jan. This is primarily a Windows fault. Have you read this? Ray.
• Movie Studio

  One answer, on 9/21/2021

  Craching when trying to burn Blu-Ray
  Hi When i Try to burn my video to a Blu-Ray, I get the message. VCRuntime 140.dll - Access violation. I have repared my Runtime, re-installed my Magix Movie Maker Pro, but I stille get the same fault.    
• Movie Studio

  2 answers, most recent on 9/19/2021

  [Closed] my movie studio platinum 12 wont respond
  1problem description  application name:    sony application registration utility application version: version 12.0 (build 896) 64-bitproblem: unmanaged   exception (0xc0000005)fault module:        c:\program files\sony\movie studio platinum
• SOUND FORGE

  5 answers, most recent on 9/16/2021

  RE: Sound Forge Audio Studio has stopped owrking
  Problem Description   Application Name:    SOUND FORGE Audio Studio   Application Version: Version 15.0 (Build 57) 64-bit   Problem:             Unmanaged Exception (0xc0000005)   Fault Module:        C:\Program Files\SOUND FORGE\SOUND FORGE Audio
• Video Pro X

  11 answers, most recent on 9/2/2021

  RE: sudden program crash or freeze
  @Chhiring-Lama Hi Chhiring. Sorry for the late reply but I wanted to test something. First I tried the same settings but in MEP 2022 not VPX, but as they now have the same engine I thought it may be a comparable test. The test project slowly builds
• Other products

  One answer, on 9/2/2021

  [Closed] Vegas Pro 18 crashes after factory reset
  When following the factory reset procedure I get the factory reset box and cleared the cache. I still get   Problem:             Unmanaged Exception (0xc0000005)   Fault Module:        C:\Program Files\Common
• SOUND FORGE

  7 answers, most recent on 9/7/2021

  Always crashes while opening an ordinary WAV file since Sound Forge 14
  Just opening an ordinary 48000Hz 24bit WAV file in Sound Forge then crash since v.14 until the latest ver.15 now. It always crashes and shows me this dialog file just selected a WAV file to open, then closed itself. But a SFK file of that WAV file
• SOUND FORGE

  One answer, on 8/21/2021

  will not launch, keeps crashing
  I have been using the app for years with no (well, few) issues. For the last couple of weeks it will not launch. Crashes on launch: Problem Description   Application Name:    SOUND FORGE Pro   Application Version: Version 14.0 (Build 138) 64-bit 
• Video Pro X

  80 answers, most recent on 9/3/2021

  RE: Almost every time that I overlay two video clips, the audio is statick
  @Jordin-Mayo @johnebaker @browj2 Hi Jordin. I can not replicate your problem using your, clip even mixed in with clips of my own recorded at the same frame rate and resolution and performing butt joined J cuts. I would like to see if John Baker or
• Video Pro X

  80 answers, most recent on 9/3/2021

  RE: Almost every time that I overlay two video clips, the audio is statick
  @Jordin-Mayo Hi Jordin. This may not be your problem so don't panic but. You may not be able to stop this if the camera is recording audio with a DC offset in its amplifier. That could be rectified if the sound track could be opened in an audio
• Movie Studio

  41 answers, most recent on 10/30/2023

  RE: Movie Studio Edit 18 exporting in non "standard" frame rates.
  @Bol Hi Rob. Thank you for the clarification. Do you feel that the main concept encoding is now too old to work effectively with newer nvidia cards then and that the problem is therefore there? I personally do not like the MainConcept encoder as
• ACID

  10 answers, most recent on 8/8/2021

  RE: ACID 10 "An error occurred...", "...the device specified is in use"
  There is a recent ASIO4ALL driver that has been released. You may want to give that a try to see if that solves your problem since you mentioned you're using that driver. What I heard is they added functionality to allow 2 apps to use the same ASIO
• Video Pro X

  28 answers, most recent on 7/28/2021

  RE: Mp4s are showing up black, and it's unable to save my support request.
  @Howard-Hickman Good morning Howard. Thank you, yes that is the information I needed. The data shows there is nothing really wrong with the file and should be playing. The lines regarding the GOP structure are a bit different to what I normally see
• Movie Studio

  16 answers, most recent on 7/21/2021

  RE: Magix export speed help?
  Hi, busy day today & i had to get on and edit some clips other wise they pile up, Sorry i've been on Vegas all night but this is a good example of why i wrote that i'm 'sort of back with MEP', Vegas does 'ok' with my reg phone clips which are
• Video Pro X

  One answer, on 7/20/2021

  [Closed] Project rendering issue at Vegas18
  Hello everyone, I have a problem rendering projects longer than 2-3 minutes in the latest Vegas 18 POST. I have already tried various program settings. All added effects, plugins are from Vegas. And while rendering, a window pops up:  Application
• Video Pro X

  21 answers, most recent on 8/2/2021

  RE: flickering dvd picture from video pro x 13
  @Bol Hi Rob. I don't have VPX 13 yet so can't confirm. I prefer to wait until the bugs have been ironed out. I do note your file has a constant frame rate so that theory goes out the window and it plays and exports without fault in both VPX 11 and
• Photostory

  20 answers, most recent on 12/16/2022

  RE: [Closed] unstable program; freezes frequently
  Hi . . . . Next Suggestion??? . . . Supply the MediaInfo data requested? Are the Intel Iris drivers up to date? The latest version is 27.20.100.9466 - 5/14/2021 . . . . You have to appreciate how utterly frustrating this is!!!!!! . . . . I certainly
• Movie Studio

  One answer, on 7/2/2021

  RE: Crashing
  There could be many things that can cause a once working program to now start crashingThis can range from a buggy hardware drivers to hardware itself developing a fault.You are going to have to provide much more information for anyone to know where
• Video Pro X

  One answer, on 6/24/2021

  [Closed] Transitions Not working
  Hello, I have purchased a program ( Sony VEGAS Pro 18 Suite ) when i go to [ Transitions ] More the Plug-ins have X with FX!? Why?.... I downloaded Boris FX Continuum But to no avail :(   Extra Information   File:              
• Video Pro X

  24 answers, most recent on 6/16/2021

  RE: ADVICE PLEASE
  How do I check the codecs? Can't see anything under Properties.I successfully transferred all the files from the faulty portable hard drive to a different portable hard drive. But then I got a message saying that the new drive had an error. So I ran
• Video Pro X

  24 answers, most recent on 6/16/2021

  RE: ADVICE PLEASE
  @MCK Hi Mark. Normally I wouldn't advise this but have you tried transferring the project to your C: drive and trying again to see if it is your external hard drive at fault? How many tracks are you running? What effects or titles? Have you tried
• Other products

  7 answers, most recent on 5/31/2021

  RE: I don't know how to get started with photo Manager Deluxe?
  Yeah, this was my fault. I should have read more clearly about the programs capabilities. I gotta be honest...I don't see the value of this program. I've got 3 others like it (that come with getting a new camera, or printer/scanner). If all this is
• Other products

  One answer, on 5/15/2021

  [Closed] VEGAS PRO 18 - When i click RENDER Vegas crashes instantly
  Does anyone have any idea how to fix this? here is my error report.. Thanks so much in advance! I'm using Windows 10 - Vegas pro 18 and I've tried most all basic fixes I can find online and nothing works.. Problem Description   Application Name:  
• Video Pro X

  119 answers, most recent on 5/4/2022

  RE: Endless Stream of Vegas posters
  @KeithH Hi, Your first screen shot is brand new - never seen it before and I check out Magix.com almost daily. So, that is not the reason that users have been coming here...until now. We can expect many more. See my thread way back above where I