• Movie Studio

  12 answers, most recent on 4/8/2021

  [Solved] Mov files won’t play using Magix movie 2021
  Hello, I've got an error when trying to run the MOV file type into the software. I already have quick time installed. Any advice is greatly appreciated!
• Music Maker

  16 answers, most recent on 3/12/2021

  [Solved] File types and import
  Hello, I would like to know what file types (extensions) can be used or imported into MM such as instruments, loops etc. Is there a standard file type or types than can be used other than those from the MM store. So, if I wanted to purchase loops,
• Movie Studio

  19 answers, most recent on 12/13/2020

  RE: [Solved] compression of wmv files, how to?
  @Dustinthewind36 That seems like a normal type of speed split one would find from most providers to me. The upload speed is fast enough to avoid the majority amount of timeouts that can happen when dealing with large files and less than perfect
• Movie Studio

  15 answers, most recent on 11/30/2020

  [Solved] Sudden onset of Magix MEP lock up when using 3D title templates
  I have a project that I have I've been using the 3D animation basic template as the date for that clip scene. Now suddenly when I use this same template MEP freezes and I have use task manager to close the program. I have completely removed MEP and
• SOUND FORGE

  2 answers, most recent on 10/19/2020

  [Solved] Cannot drag and drop onto Sound Forge
  Hi there. I'm trying to drag and drop files onto the Sound Forge window to open them but am unable to, regardless of the file location or type (wav, mp3 etc). It shows the "No Entry" icon with crossed out circle.Win 10 Pro build 2002SF Pro 14
• Video Pro X

  21 answers, most recent on 9/12/2020

  RE: [Solved] VPX - I want to record and edit for Youtube and use Smart Render?
  @CptSpaceToaster Hi Cap. Unfortunately you are correct. Smart render is not for MPEG-4 export use. As for the rest of the information you need, that is outside of my personal user experiences and you really need a reply from John Baker, John Brown,
• Off topic

  6 answers, most recent on 8/29/2020

  RE: [Solved] customer service
  @fargar-joey Hi. You will need the Vegas forum for your product as these forums are for Movie Edit Pro and similar Magix programs. Vegas have their own site here. @Jimmy-Ellis Hi Jimmy. Which product did you upgrade from please? For mov. files make
• Video Pro X

  25 answers, most recent on 8/15/2020

  RE: [Solved] Exported video delayed, audio slipped, no GPU acceleration
  @johnebaker @Scenestealer @Levente-IlyKovcs I set up the project and exported using the following procedure. First I matched as closely as I could the movie clip's settings for importing the file into the project based in the information from
• Video Pro X

  One answer, on 7/5/2020

  [Solved] File size too huge vs original - Minimum bitrate limit
  Hi (searched + googled before posting question) In this world of super 4 and 8k, we work on light videos for WA distribution. I get source material via WA, made (very few) editing in VPX, and exported size is much bigger than source. My sources have
• SOUND FORGE

  7 answers, most recent on 6/22/2020

  RE: [Solved] Sound Forge Audio studio 64x solution
  Magix answer Please uninstall the program. Then delete the installation.ini (configuration settings) for all affected programs.The file can be found atC: \ ProgramData \ MAGIX \ [program_name] \ installation.iniIf you do not see the "ProgramData"
• SOUND FORGE

  5 answers, most recent on 6/20/2020

  [Solved] SoundForge 13 Pro cannot read/save mp3 format files
  I recently installed SF13 Pro on a new computer (Windows 10), and have lost the ability to read mp3 files or save mp3 files.I’ve rebooted several times, tried to drag and drop, made sure .mp3 was an audio format I’d selected to associate with
• SOUND FORGE

  9 answers, most recent on 5/29/2020

  RE: [Solved] Copy and past one audio channel to two?
  Hi @Former user and welcome to the Magix Sound Forge forum. I always convert dialog to mono if there is not any spacial content. Easiest way IMO, right-click the "Stereo" format box (lower-right, on the status bar) and select "Mono", a context menu
• SOUND FORGE

  7 answers, most recent on 4/5/2020

  RE: [Solved] Can I Change Context Menu Convert To Bitrates?
  Okay -- I got this to work. This is the solution below only for MP4/M4A audio files. You may follow similar steps for other media types. First, you must create a custom template for the audio format you are interested in converting to. If MAGIX
• ACID

  25 answers, most recent on 6/12/2022

  [Solved] Acid Pro 10 doesn't recognize mp3 files and won't render as mp3.
  I installed Acid Pro 10 on a brand new laptop and it won't recognize mp3's. It will list all of the file types that it will open, but not mp3. I can't even select mp3 to render to. I have contacted support but received a generic response of "We
• Movie Studio

  31 answers, most recent on 3/29/2020

  RE: [Solved] MEP System Requirements
  I just typed in Magix MEP specs into Google and got to this page. https://www.magix.com/gb/video/movie-edit-pro/specifications/ But to be honest I think they are a bit relaxed on the specs. Running Window 10 I'm often using more than 15 gigs of ram
• SOUND FORGE

  2 answers, most recent on 3/3/2020

  RE: [Solved] Sound Forge Audio Studio 12.6 will not playback after Windows 10 updat
  Welcome to the Sound Forge forum@Anne-Harrigan. I have more question than answers. So... SF opens normally but will not play an audio file? Does the cursor, time and meters indicate any playback activity? Any error messages? Have you tried
• Other products

  5 answers, most recent on 2/25/2020

  [Solved] Unable to open a VIP file saved last year
  Last year I recorded and then immediately saved, (I see as a VIP file), music recorded from the internet using Audio & Music Lab Premium (22.2.0.53). I now seem to find I cannot now open that file, although just wonder if the program is looking
• Movie Studio

  52 answers, most recent on 4/8/2020

  RE: [Solved] Audio problem with playback of old .avi files
  I think I found the fix from a 9/28/16 email from a Magix tech (see below) when I reported the problem at the time I first discovered it. I located it by searching old email by sender to check on my order history with them and this one popped up, I
• SOUND FORGE

  5 answers, most recent on 12/31/2019

  RE: [Solved] Need to increase sample rate but keep original pitch and speed.
  Welcome @Gregory-Hamilton to the Sound Forge forum discussion group and Happy New Year What format (PCM, MP3, AAC, other?) does the "digital distribution service" state or recommend what format to upload? There are a number of ways to resample a
• Movie Studio

  35 answers, most recent on 12/12/2019

  [Solved] Possible Bug During Save Project
  This time with the audio mixer. When recording mixer movements, the on/off state of the automation Icon/button (Ringed in yellow on the images below) used to record and subsequently read back the automation is not saved. The next time the project is
• SOUND FORGE

  7 answers, most recent on 11/13/2019

  RE: [Solved] Color issues with process windows
  Ok I had a chance to do this today. I want to thank you folks for the help. Keep in mind, this computer doesn't have much on it intentionally and only SF Pro 12 has been installed and used on this, and the machine is not that old so no other
• Music Maker

  5 answers, most recent on 8/6/2019

  [Solved] How many types of instruments exist in Music Maker?
  Hello. I am sorting out the Soundpool files from outside to make music more convenient. But some of the instruments don't seem to be recognized within the Music Maker. So I want to classify it according to the type of instrument in Music Maker, but
• Movie Studio

  4 answers, most recent on 7/28/2019

  RE: [Solved] Clean-up Wizard ... how to make it clean only a specific project ?
  hi john, thanks for the info,,, I read the help chapter regarding clean up wizard, Its vague , it doesn't explain well enough how to remove a project and all its related junk...    something happened today I had to try clean-up wizard again because
• Other products

  3 answers, most recent on 6/4/2019

  RE: [Solved] My entire project vanished from trial version of Movie Studio 16.0
  I was fortunately able to solve this issue. I don't know why it happened because the software worked so smoothly with no errors or crashes, and I had a clean shutdown, but I found a VF file with a .BAK extension. I noticed it was 3 times the size as