• SOUND FORGE

  One answer, on 12/3/2025

  Sony Sound Forge 9 will not register
  Sound Forge 9 was bought and paid for years ago. I've had issues and had to re-register the program multiple times which has always worked in the past. Now it want's me to register the product again but nothing is working. I'm on a windows 11 laptop.
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: [Solved] Missing DLL for Sound Forge Pro installer
  Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @johnebaker @AAProds While the video is "legible", it's the proprietary metadata contained inside the .insv file that is the issue. I agree, it would be great if the three Magix editors could import the .insv files directly but there must be a
• Music Maker

  3 answers, most recent on 9/30/2024

  RE: [Solved] Feature queued for download forever
  Hi, emmrecs, thanks for responding so fast (and apologies for me only answering now :-). I'm still rather new to MM (started running through the MM tutorials on your website), so I hadn't even noticed yet that it has a download tab. Anyway, here's
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Sound Forge sales are few. For this reason, Magix does not fix the issues.
• Music Maker

  6 answers, most recent on 9/3/2024

  [Solved] soundpools that were purchased no longer exist after upgrade
  I have just recently updated Music Maker to 2024 from the 2022 version of which i had a fully purchased set of soundpools - 43 to be exact - these are now all missing and I cannot re-download them to my system and since music maker is heavily
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @PETER-SMITH1397 Hi Have you read this topic regarding the same issue. John EBForum Moderator
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . if Someone else was to rip the Track I've made out of the Game Dev's Game, then claim it as their own, or other similar scenarios that would cause copyright issues . . . . if Someone else was to rip the Track I've made out of
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: [Solved] importing a stereo mp3 file into both tracks seprately
  @Gerald-Shantz Hi Looking at the image above, the audio file is on track 1 (T: 1) and is displaying both left and right channels - red arrow in image below. The empty track 2 (T: 2) is confusing the issue, as is also the Overview track at the very
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns I agree, that would be most annoying. But I will say that I don't recall having had this issue over many versions and various PCs, so there must be a logical explanation. We just don't know what it is at this point.
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  Done all that. It's a licensing issue on the server. It is constantly checking to see if you are a current subscriber. Problem is, if you are working on a project and the servers gets a mismatch on the checking it closes out Music Maker with a
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @SP. No mate......everything back as it was before the issue started. I have to admit, I still get that little anxiety moment every time I change out a VST but, so far, everything seems back normal.
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  Hi Reyfox, John, Thanks, yes I will do so and indeed the majority will be solved by progressing understanding. A few weeks ago, as a start I worked myself thru all the relevant tutorials (that started my Takes issue). Kind regard, Peter
• Movie Studio

  18 answers, most recent on 9/2/2024

  [Solved] How to have Multiple Effects Masks on one 'Effect'.
  I'm using Movie Edit Pro Plus: Ver. 20.0.1.80I know how to add 'Gaussian Blur'... The Load the Effects Mask. Then pick a type 'HD->...' Section style. Then I can even decide how it's placed on the picture screen using 'size-position'. The issue
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  Sadly, I tried this. Didn't work. Removed all the files / folders and the registry keys. No luck. For fun, I removed 2026 and went back to 2025. Same issue. Clearly, there's some software conflict with an otherwise stable, happy Windows 11 install.
• Movie Studio

  6 answers, most recent on 6/7/2025

  RE: Green Thumbnails
  I have an older Lenovo Core 15 4460, it has 16 GB of SSD and 2 TB of storage. I am using Magix Movie Studio 2025. The machine used to run the program with no issues.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Hello, The Music Maker 2026 Premium Download Manager is completely non-functional. The progress bar does not move, the remaining time is frozen, and there is no download speed at all. I have already removed all Magix-related files from my system —
• Rescue Your Videotapes!

  One answer, on 11/24/2025

  dark picture, Magix Video Saver 2023 version.
  I recently upgraded to Magix Video Saver the 2023 version. Unfortunately ever since I upgraded my Magix the footage I capture from my video player is darker than I'd like it to be. Sometimes it's really bad and then I try and try again by cleaning
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error
• Off topic

  One answer, on 4/20/2026

  [Closed] Vegas Pro 23 will no longer Launch/Open
  Ok I purchased the full Vegas Pro 23 suite full price from Magix about 2 months ago, Has worked flawlessly now all of a sudden as of 4/17/26 the software will no longer launch/open, I have a project I’ve been working on and now I am stuck, Has
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  The problem now publicly acknowledged by Neat Video (ABSoft) https://www.neatvideo.com/support/known-issues/magix AndyW
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  The issue is not that ACID Pro crashes during installation. The installer completes successfully, but the DLM appears to fail silently, resulting in ExpressFX / ReverbFX never being installed or registered.There is no crash event during