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  • Samplitude
    8 answers, most recent on 3/2/2024
    [Solved] No master audio signal in midi track only project
    Hi there,I imported a few tracks from a MIDI file into a new Samplitude VIP project. The idea is to use my external device (a Roland Juno DS) to assign an instrument to each MIDI tracks and play the notes already present in there. I have no trouble
  • Movie Studio
    12 answers, most recent on 3/26/2024
    RE: [Solved] Is there a way to download any bug fixes for Movie Studio 2023?
    @Fred-Hoeser Hi . . . . Would an Intel Core i5 14500 2.6 GHz 14 core processor be decent for Movie Studio or should I opt for an i7? . . . . The performance difference is, IMHO, marginal when it comes to video editing. It all depends on if you want
  • Music Maker
    One answer, on 11/1/2023
    [Solved] magix music creator premium 2024 and loops unlimited
    i purchased magix music creator premium 2024 with 1 yr loops unlimited included. however when i try to download anything that says part of loops unlimited, it asks me to pay for it? am i missing something? program logged in and shows i m premium but
  • ACID
    2 answers, most recent on 12/29/2023
    [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
    I am almost at my wits end. I have a full latest version fo Acid Pro 11 and need to sync my external drum machines or synths to a track I arleady recorded. Sometimes this works but usually it's a nightmare. Today I spent over two hours on two
  • Music Maker
    2 answers, most recent on 4/23/2023
    [Solved] can not export fin work
    After finishing my music I cannot export the file to Mp3 I have some German text asking me if this problem occurs again contact support, but I am not able to contact you guys will not let me send the complent
  • Movie Studio
    15 answers, most recent on 6/17/2024
    RE: [Solved] How to do basic video editing in Magix
    @Lawrence-Schwartz  Hi, pls note Magix Movie Studio is not an upgrade from Vegas & has never been, it is a completely different program, the correct upgrade would be to Vegas Pro. The interface is pretty much as you would know & recognise,
  • Samplitude
    2 answers, most recent on 5/19/2026
    RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
    @richard-felisko Hi I have removed your order number and Customer number, this is a public forum, not Magix Support, and you should not post confidential information such as Order, Customer numbers and other information such as Serial numbers and
  • ACID
    12 answers, most recent on 9/7/2024
    [Solved] ACID 11 Quits responding.
      Once installed, it locks up and quits working. brand new installation on a gaming computer. below are my computer specs. I get 2 audio and 1 midi track recorded, then i playback the midi to trigger the synth and record that output back into acid.
  • Music Maker
    One answer, on 10/13/2023
    [Solved] (Solved) Loops Unlimited Not Working
    Loops Unlimited is showing up in my subscriptions in Magix Music Maker Premium 2024 program home page, but it's not working in the store, the only option is to buy the soundpools. I have restarted Magix Music Maker Premium 2024 3 times. I tried
  • Video Pro X
    2 answers, most recent on 7/14/2023
    RE: [Solved] Download
    @Carlos-Solorzano After registering the product you'll see your serialnumber and product download in your Service Center Account. You do not have to purchase it again.
  • SOUND FORGE
    One answer, on 2/26/2026
    Sound Forge 17 will not launch
    I have been trying to install Sound Forge 17 on a new desktop, and it will not launch after I register it. I have already deactivated it on my previous computer.
  • SOUND FORGE
    One answer, on 4/27/2026
    Sound Forge 9.0 reg not working on a new PC
    I'm setting up a new PC and want to re-use SoundForge 9.0 and the registration links do not work.  How can I get it working on my new PC? Thanks. The serial number is . . .
  • Music Maker
    8 answers, most recent on 4/27/2024
    [Solved] Doesn't record what is played
    New to MM, pretty much evaluating it to see if it satisfies my needs. So far so good but I have noticed a big problem. When hitting a note and affecting it with a filter, recording doesnt capture the sound shifting and being distorted, it just
  • SOUND FORGE
    6 answers, most recent on 4/25/2024
    RE: [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11
    @JULIAN-FLETCHER Try holding CTRL and SHIFT and double clicking on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Maybe it will work
  • Music Maker
    4 answers, most recent on 5/6/2024
    [Solved] loops unlimited not working
    I was subscribed to loops unlimited and my card details changed during that month so my subscription charge failed for the second month and I was locked out of loops unlimited. I changed the payment details and paid the £14.99 and my account went to
  • Movie Studio
    2 answers, most recent on 11/14/2023
    RE: [Solved] Black Program Preview Screen
    @Hoa Hi . . . . I got help at that time to change the import, processing, and export to Microsoft warp . . . . Try changing the 3 settings to CPU. It is odd that you do not have Microsoft Warp has been part of Windows when DirectX 11 was introduced
  • Video Pro X
    46 answers, most recent on 5/14/2025
    [Solved] VPX16 plays Sony XAVC with no sound
    I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that
  • ACID
    4 answers, most recent on 3/6/2024
    RE: [Solved] Rendering
    @PETER-RYBCHINSKI Try restarting your computer. Please select the Restart option and not the Shut down option. If this doesn't help, there were some suggestions that work while encountering VST problems in Sound Forge. They might work for Acid as
  • Movie Studio
    32 answers, most recent on 10/29/2023
    [Solved] blip/hiccups at start
    is there a way to get rid of blips / hiccups at the start of an exported movie? when I play it in MS, it is not there at all, you only notice it after creating the MPEG4. usually at the start or close to it when a transition occurs (like am audio
  • Movie Studio
    27 answers, most recent on 8/1/2024
    [Solved] No Longer Able to Render Project
    No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
  • Video Pro X
    7 answers, most recent on 12/3/2023
    [Solved] Dragging Image Objects to Timeline
    Hello, I am trying to drag one of the preset images from the Templates selection list to my movie tmeline. When i drag the preset image onto the timeline, I program displays a crossed-out circle and will not drop the image. This has never been a
  • Music Maker
    4 answers, most recent on 12/15/2023
    RE: [Solved] Loops Unlimited Not Working
    @Kingsmere It might be possible that you need to download the Soundpools individually and not as collections. I currently don't have an active subscription so I cannot test this.
  • ACID
    2 answers, most recent on 12/29/2023
    RE: [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
    Thank you SP! I had tried most of that but got confused on Sync in preferences VS the actual Time Code options under Options. The trick is a two step process: 1. You must go to Preferences and the SYNC tab FIRST and select the proper Midi device to
  • Music Maker
    2 answers, most recent on 7/9/2024
    [Solved] downloaded fine but instillation not progressing in progress box
    hi, i have looked through to see if i could find anyone else with the same problem. i just brought the 2024 download version of magix music maker, however after the exe was downloaded i clicked on it and it went to the progress window but for some
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