Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

updating..magix has crashed again this time with this error: I have messaged Magix support, if they have no clue I am uninstalling.At least I now got new a new pair of headphones and usb audio controller. Faulting application name:

Movie Studio

11 answers, most recent on 10/27/2025

RE: balance sound level to be equal from two cameras/sources on final edit

John, I ordered a set of lavalier mics for the interview they would not work on my camera so had to go the route i took its been a nightmare...i will need to think different next time and maybe reorder the mikes that work with my unit b.

ACID

8 answers, most recent on 7/31/2023

[Solved] Mixing console window completely disappeared

Hi, sorry if this is a simple fix but the mixing console has completely disappeared for me. I usually have it tabbed in the dock or floating because i refer to it all the time. Cannot see it at all now. Thanks It would cool if the master meters were

SOUND FORGE

8 answers, most recent on 7/1/2025

RE: Error while writing noise sample file! - Audio Cleaning Lab 4

@jamesglynn As mentioned above, you need to install the 32 Bit version. Besides that, the 64 Bit version still works. It just has this annoying error message. I tested it myself some time ago. You can usually click it away.

SOUND FORGE

2 answers, most recent on 4/24/2026

RE: Buying serial number to activate SFAS 17

@Roberto-Kirst If you registered Sound Forge Audio Studio 10 with Sony, you can use the same login credentials (e-mail and password) at Magix.com and download it there. Regarding version 17, you can now only get old stock licenses from third party

Music Maker

2 answers, most recent on 1/2/2025

can not use the loop subscription

so im wasting money and time because i can not

Off topic

31 answers, most recent on 5/29/2026

RE: Stopping pop-ups from MAGIX on PC Boot

I'll screenshot it next time and get back to you. 👍

Other products

3 answers, most recent on 3/26/2026

RE: GDIPlusExif Exception ocurred

@S-H8086 Hi If this occurs for the same images every time you look at that images properties, the most likely cause is the data in the file header(s) is corrupt. When you click OK does the Properties' pane open correctly, and do you see any odd

Video Pro X

13 answers, most recent on 6/19/2025

RE: plugin NewBlue Infinite Looks

@Betovalle I got proDAD Vitascene V5 pro with MMS 2024 Suite. I kept seeing in the Effects>Extra Effects, the download thumbnail for Vitascene. I "installed" this several times. Each time, the download thumbnail was still there when checked. I

SOUND FORGE

8 answers, most recent on 9/30/2025

RE: Sound Forge 18 - questions before buying

I don't think Sound Forge will have any new features, but I hope the bugs are fixed. Some time later, the price will decrease.

Music Maker

One answer, on 1/27/2026

RE: How can I record two channels at the same time, but independently.

@Armando-Consuegra You can technically record in stereo and then manually split the recorded stereo audio object into two mono audio objects, which you can place on two separate tracks. But Music Maker can't record on more than one track at a time.

Video Pro X

6 answers, most recent on 6/11/2025

RE: 365 upgrade not working

@bvolbeda When you click the update & Magix self closes give it some time, ignore the PC for a while, sometimes this can take longer than expected but there should be a window pop up after a little while.

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! Lol No, it is not a spammy gimmick. You obviously have no clue about what it does or how to use it. I use it with most of

Samplitude

14 answers, most recent on 1/3/2024

[Solved] Trying to get in touch with Magix Team for influencer co-operation.

Hello all, I tried several times to send an e-mail for influencer cooperation with Magix (influencer@magix.net) but no one replied. Do they read e-mails ? Or maybe my e-mail is gone into Junk/Spam section ? How can I get in touch with them ? Can you

Video Pro X

14 answers, most recent on 8/5/2024

RE: [Solved] VPX16; Make Newblue Effect Window bigger!?

@johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with

Photostory

9 answers, most recent on 12/29/2023

RE: [Solved] Travel Maps version 5.0.0.500 crashes

Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

Okay, weird... But, hey, I've been working with computers for many decades but this time when I followed through on the US site, it offered the license option and upgrade offer. I followed through and purchased. Hopefully, I will notice the

Movie Studio

7 answers, most recent on 7/5/2025

[Solved] Selected Aspect Ratio Not Exporting

Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@AAProds AAProds wrote on 9/24/2025, 11:05 PM @ericlnz The image isn't changed. The two fields are the same. It's just that they aren't taken from two periods in time but are from the same time. When read as an interlaced file (instead of

SOUND FORGE

4 answers, most recent on 3/16/2026

RE: Subscription

@Jimrin After Magix acquired Vegas, Sound Forge and Acid from Sony, it originally wasn't planned to update Sound Forge or Acid anymore, but they decided otherwise. Over the last couple of years, Sound Forge and Acid were maintained by the Samplitude

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

...well, I'm back just with some more points/thoughts... 1) Upgrade prices TOO high and for a limited time only (?????????????????????) 2) CD burning/authoring, no longer available (for a mastering capable DAW this is unbelievable serious

Other products

2 answers, most recent on 8/23/2025

Magix Slide Show Maker 2 - Slide duration

Newbie Question. Went into Properties & Title. Wanted to adjust the slide display time. set the "Display duration per photo to 2 seconds & Apply. But when I click the play to preview, it still does 7 seconds. What am I doing wrong?Thanks

Video Pro X

12 answers, most recent on 4/23/2025

RE: Media Pool - Display options (backup Program settings)

@Can-Dive Thanks. I'm using VPX15, so that explains why my "fix" works for me but not for you guys. Thanks for taking the time to check this, I hate a mystery!

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@Bol @MV650 Hi Rob, Marc. I forget some people have probably never done this whereas I have been doing such things for over 40 years. Apologies for that. Personally I would recommend any specialised electronic contact spray from WD40 or Radio Spares