• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @ehawk50 Hi Still in the wrong section of the forum. Click this link then select New post top right of the page. Please include the program full name and version number, and the steps you take to reload the project. Thanks John EB
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• SOUND FORGE

  4 answers, most recent on 6/7/2024

  Bought new SF Pro 18 Suite from online vendor
  I purchased the new Sound Forge Pro 18 Suite with Master Deck from Brainworkx; I have serial number but the download link isn't working. The purchase was through American Musical Supply; how do I download and rigister without a proper download link?
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @AAProds @Gid Here is the link to one of the deinterlaced episodes: https://drive.google.com/file/d/1Q7edU_oQ74mYHtZAf89NbC8m_RMLhzqb/view?usp=sharing Weirdly, when looking at the file attributes in Mediainfo, it states the video is interlaced, but
• Movie Studio

  3 answers, most recent on 7/15/2024

  RE: [Closed] Magix Movie Edit pro 15 : Urgent I receive an error occurs when saving the project file how can I solve this ?
  I get this error using Movie Studio Platinum 2024. The link above is a dead 404. Please update to help me
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Hi Assuming the serial number begins with P2- it is unlikely that the product can be registered. If you wish to try, the download for your registered product is available in your account at magix.com, login using the Account icon top
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Hi Reply to the email, even though it is blank, indicating that the ticket response email is empty and state that the issue has not been resolved, also give a link to this topic. John EB
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns Hi Thanks for the images, everything looks OK. Where is the audio for the video clip, is it still attached to the video? A bit of a long shot, try the following: Deselect the track 2 header, it should normally be grey  Move all the media
• Samplitude

  12 answers, most recent on 12/14/2024

  RE: New update is available for Samplitude Pro X8 and Pro X8 Suite
  @Roland-Mitton Assuming you are referring to the link in @SP.'s post, it works for me (I've just tested it!) Did you wait a few seconds after clicking it to allow the Magix servers to redirect you? JeffForum Moderator
• Movie Studio

  9 answers, most recent on 8/4/2023

  RE: [Solved] Registration Failure
  @George-Maccrone It looks like you entered a valid serial number, but for the wrong product. Please enter your serial number here again: https://www.magix.com/int/support/my-service-center/product-downloads/ This site will give you the download link
• ACID

  3 answers, most recent on 8/5/2025

  Are included Libraries Commercial Royalty Free?
  I have purchased Acid Studio, thinking of upgrading to Pro, for added features and 13GB acid library.Before I commit I wish to know if the library that comes Acid Studio standard and pro are commercial royalty free or not?I would be grateful if this
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  I've decided to return the card, it's too much of an investment than to 'live with it'.. I've spent over 4k on this PC now, it's within the warranty period. My laptop will suffice for now, but regardless of bloatware it has to be the card. At the
• Music Maker

  6 answers, most recent on 3/28/2025

  RE: Time Processor from MMM 2014 available in MMM 2025 ? I can't find it
  Thank for your help. The fact that this effect could be applied at the master was very useful for what I do with Music Maker. All the tracks were change at once. I guess it is not possible anymore to process this way with Music Maker 2025, it won't
• Video Pro X

  24 answers, most recent on 10/8/2024

  RE: VPX Converting a Movie (MVD) to a Project (MVP)
  @browj2, Your "Camping" looks more like "Glamping." 😀 Too bad about the poor weather. Its all part of the adventure! Thanks for the link to the Bug List. I'll take a look at it.
• Off topic

  5 answers, most recent on 10/28/2025

  RE: Education Purchase - Still waiting!@!#
  @MBeatz Magix GMBH has been recently undergoing major restructuring of products and personnel, though that is no excuse for what you are experiencing. Did you receive any response to your Support Ticket? This is normally in the form of an initial
• Web Designer

  8 answers, most recent on 10/19/2024

  RE: Updater tagged as virus infected
  @Rene-D Hello René, See this link: Trojan-Spy:W32/Zbot | F-Secure Labs Best wishes,Rob
• Samplitude

  No answers, created on 4/16/2025

  UAD Apollo Twin usb driver issue
  I’m having a problem with a USB Apollo Twin with the driver not being recognized on this expensive device, however I have no problem with the UAD Volt driver being recognized. In other programs I’m asked for the Asio driver and the device name in
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: Mpeg2 activation failed.
  Yes the link was provided by Magix support and the site is safe. I have Norton 360 security as well as malwarebytes installed and there was no problem with the website.
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  @clement5 Come to think of it, could you just host the whole DVD. Then we can check the sync after we get it into H264. FWIW, here's my H264 of your 3second clip. Process: -AVISynth script to TFM and TDecimate the telecine; -Open the AVS in VDub,
• Video Pro X

  14 answers, most recent on 5/3/2025

  RE: Getting rid of Audio Description
  @rickduley Hi Rick, If you export about a minute of the audio to a wave file, I can try it out in Spectralayers. Try to find a part that has voice-over, background audio/music and the normal dialogue. They don't have to be all at the same time.
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @me_again Hi Andy That is the bug notes I was quoting from when I commented on NV recommendation of reverting to an earlier version of MMS/VPX. I notice I missed putting the link in my comment. 😒 John EB  
• Video Pro X

  10 answers, most recent on 8/23/2024

  Windows O.S. will be upgraded in late 2025
  Hi, Okay so i have heard that by the end of 2025, Microsoft will upgrade Windows to a new operating system. That usually means some older software may not be compatible with the upgrade I would like to upgrade my Movie Edit Pro 2015 with Magix's 60%
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @AAProds Hello AndyW, Thanks👍 for the internet link. I see that you can create an MP4 file with a menu structure with that program without using MEP2019. But as you already wrote, it still needs to be re-encoded. Greetings,Rob
• Movie Studio

  7 answers, most recent on 12/14/2024

  RE: music added to a video time line
  @ron-griswold I don't think you can bring them into the audio menu but you can create a link to the folder they are saved in. On the import tab, click on the icon I have highlighted below. This will change that Import tab to show all the drives on