• Other products

  6 answers, most recent on 9/24/2023

  Analogue Modelling Suite Plus Setup - Error applying transforms
  Installer downloaded today (February 13, 2023). When running the installation, message is displayed:   The installation package could not be opened. Cause: Error applying transforms. Verify that the specified transform paths are valid (1624) File
• Video Pro X

  10 answers, most recent on 6/4/2024

  RE: Video and Audio Desync With Video Pro X 12
  @Ronoco Hi. Both @johnebaker and I understand the problem and took it as you have further explained it. Did you download MediaInfo and look at the exif data of a file or at the very least right clicked one of the audio portions of one of the files
• Music Maker

  12 answers, most recent on 9/11/2023

  RE: No sound from Midi keyboard; ASIO driver not working
  @S.C. Hi . . . . Do you mean, which manufactuer for the motherboard . . . . Yes and the model number. If you are not sure open Device Manager by pressing the Windows button, then type Device Windows will search and find the Device Manager as shown
• Movie Studio

  14 answers, most recent on 2/21/2024

  RE: Preloading slow, wave display does not match audio /Movie Studio 2023
  @jeesa2 Hi Assuming you have a newer computer than the Lenovo Z50-70 (20354) - 15.6" Display, Intel i7-4510U, 2.0GHz, 16GB. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including
• Movie Studio

  59 answers, most recent on 3/7/2024

  RE: No Hardware Acceleration / Encoding
  @Iris-Willis Hi We need more information: The Dell processor model number in full?  Can you post a screenshot of the Program Settings, Device options tab?  Does the Intel iGPU appear in the Device option GPU settings? Depending on the video format
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi Anne, Well done in getting all that info together! Unfortunately, I can see nothing there that would account for the problems you are experiencing, I think. Your computer is definitely a higher spec than mine, though I am
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  @Can-Dive Hi . . . . It doesn't matter. It struggles with one track and a single drumbeat. Playback is laggy . . . . Open Windows Task manager, Perfomance tab and monitor the CPU, Disk and GPU's acivities - are any of them being overloaded when
• Movie Studio

  31 answers, most recent on 7/26/2023

  RE: Capture-Transfer HD Video Into MEP2016 Plus
  This camera simply does not have the option for changing Frame Rate. I knew it was classified as an older affordable 'Pro-Sumer' model (but some of us), were actually disappointed/surprised to get this news. Its no matter... Its portable, easy to
• Video Pro X

  4 answers, most recent on 4/1/2023

  RE: [Closed] Trimming project causes me to lose audio.
  Or open Task Manager (right mouse click on the Taskbar at the bottom and select Task Manager). Click on Performance, then select CPU to see CPU make and model, and do the same for GPU. This is Win 11.
• Video Pro X

  10 answers, most recent on 8/23/2024

  RE: Windows O.S. will be upgraded in late 2025
  @robbiedaug will Movie Edit 2015 upgraded to Movie Edit 2025 be compatible with Microsoft's new upgrade to Windows in late 2025? Bet your bottom dollar it will be. Microsoft isn't going stop billions of programs running with an upgrade to Windows.
• SOUND FORGE

  11 answers, most recent on 3/12/2023

  RE: Cannot change the "Temporary files and record folder"
  @David-Mohler Hi Is Sound Forge installed on a PC, or a MAC using Parallels or similar virtual machine software? If a PC what is the make/model ? John EBForum Moderator
• Movie Studio

  11 answers, most recent on 1/24/2024

  RE: Save objects as takes
  @sams_e Hi Please do not resurrect old topics, this one is 12 yrs old, and relates to an older version of the program which is very different to current versions. We need more information to help diagnose the issue(s) you are having: What will not
• Music Maker

  One answer, on 1/23/2024

  Problem with installation and performance of magiX music maker 2024
  Persistent Issues with MagiX Music Makers Products I hope this message finds you well. I wanted to bring to your attention some ongoing concerns I've had regarding MagiXMusic Makers (MMM) products. I've been a loyal customer of your company and have
• Movie Studio

  10 answers, most recent on 2/21/2025

  RE: Bluray playback issues
  @cocobacon Hi . . . . This all happened after the upgrade to Studio 2024. The problems have occurred on 3 different bluray players, all of different brands and ages. The only way I've been able to get back to playing is to eject the disc and
• Video Pro X

  13 answers, most recent on 1/23/2024

  RE: Software Corruption?
  @Scott-Rindenow Hi Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Movie Studio

  One answer, on 2/22/2026

  RE: M0vie Stadio 2026 Platinum
  @takashi-kawaguchi Google translate:   フォーラムへようこそ。 発生している問題の診断にあたり、以下の情報をご提供いただく必要があります。 Windows のバージョンやプログラムのバージョンなど、お使いのコンピュータシステムの仕様について、こちらのトピック https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  @marvinglenn Hi. Sorry for a late reply. Have been entertaining guests. I understand you are a musician first and possibly not as technically inclined to know the workings of your machine. That's fine. But to help fault find it may be necessary to
• Video Pro X

  3 answers, most recent on 3/1/2024

  RE: Making the transition from Premiere Pro CC 2021 to MAGIX Video Pro 15
  @Stephen-Wickham Hi and welcome to the forum. In reverse order: . . . . Did this in Premiere Pro, do this in MAGIX Video Pro X. . . . . In the Tutorials section of the forum, there are no 'conversion' tutorials. For acclimatisation see the tutorial
• Video Pro X

  38 answers, most recent on 9/7/2023

  RE: H264 Export Frame Rate of 16.67 Possible?
  @browj2 Hi John. This is the exact cement model splicer I worked with although he seems a bit slow to me. 🤣 https://www.pond5.com/stock-footage/item/39674911-film-editor-work-cutting-motion-film-using-film-splicer Yes it was old when I used it but
• Movie Studio

  11 answers, most recent on 1/31/2024

  RE: on load, the welcome screen hangs
  @Amir-N Hi . . . .  "Documents" folder name is shown as "Public Documents" . . . . Folders can have a the real name and a user friendly (display) name. Download Revo Uninstaller free, if you do not want to install it download the Portable version,
• Video Pro X

  One answer, on 1/8/2024

  RE: Error in Module
  @Reginald-Rutledge Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Movie Studio

  6 answers, most recent on 9/5/2023

  RE: MP4 Problem
  @Will-Dallimore Hi Please note that MP4 is not a video format it is a container file format which can contain video encoded in several different formats. We need more information:- Full name of the program, the edition and the version number as
• Music Maker

  6 answers, most recent on 2/22/2023

  RE: The recorded Audio is not working as it should after i Exported
  @Sabina-Hermansson Hi We need more information on your computer: Which version of Music Maker are you using as found under Help, About? Are you using an external audio device for playback? If so what make/model? If not, what is the PC audio device
• Movie Studio

  23 answers, most recent on 3/28/2023

  RE: Program/Application Crashing
  ----------------------------------------------------------------------------CrystalDiskInfo 8.17.14 (C) 2008-2022 hiyohiyo                                Crystal Dew World: