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Movie Studio
26 answers, most recent on 6/22/2021
RE: Problems with setting fade duration
@Basel-Shishani @AAProds @browj2 @emmrecs @johnebaker @me_again Hi Al. My apologies, you are correct about the program link. There is a proper Magix support email address in the pdf manual though on page 10. Ray.
Movie Studio
26 answers, most recent on 6/22/2021
RE: Problems with setting fade duration
@Basel-Shishani Hi Basel. There are direct contact details in both the Help section of MEP under 'About Magix movie Edit Pro' and in the pdf manual. Ray.
Page & Layout Designer
One answer, on 6/20/2021
RE: Export
@Philip-Jamison Hi and welcome to the forum When you clicked Export to pdf a save dialog opened asking you where you want to save the PDF, if you just clicked Save, without specifying the location, then it is saved in the location that the dialog
Page & Layout Designer
One answer, on 6/20/2021
Export
When selecting "export pdf", to where does the file get exported? I am trying to save the document I designed in a file suitable for emailing.
Other products
One answer, on 6/19/2021
RE: [Closed] Vegas Movie Studio Platinum 17.0
@John-Marvin These are user to user forums, not a contact for any Magix staff, sorry. And you should never post your email address, or other personal confidential data to a public forum like this one. Hence I have removed it from your post. Magix
Video Pro X
2 answers, most recent on 6/19/2021
RE: Issues with audio overlay
@ariel-m Hello and welcome to the user to user forums. The first thing to do is to open the clips in use in Film and TV or similar playback program to check there are no problems with the sound to begin with. That there are no static sounds or forms
Music Maker
2 answers, most recent on 6/19/2021
RE: It looks like i have bought the same produckt twice: Music Maker ?
@svein-sjothun These are user to user forums, so not a contact for any Magix staff and no-one who posts here can check it out for you, sorry. If you really have bought the same version twice, you will have received one confirmation email for each
Movie Studio
9 answers, most recent on 6/16/2021
RE: No video in editing monitor
@Joey-Thrash @emmrecs Hi. If the camera is one of these then there doesn't seem to be anything unusual about the files. I found a manual here. I think Alwyn could be correct in his assumption. Ray.
Movie Studio
23 answers, most recent on 6/14/2021
RE: plug-ins
okay. I will give that a try. thank you. I downloaded the PDF file and it is for the 2020 (or is it 2021?) Movie Edit. Somewhere on there it says to make sure to update via the help file. So I am . . . it is removing my older version and putting the
Movie Studio
23 answers, most recent on 6/14/2021
RE: plug-ins
@jennifer-landry Hi. I have never really used the Vegas Stabilization preferring to use the ProDad Mercarlli II option. I have just tried the Vegas version and it worked OK on my system but I did notice that whether I was using hardware acceleration
Movie Studio
23 answers, most recent on 6/14/2021
RE: plug-ins
Hi. I purchased this a week or so ago on eBay - the seller was mmcgolfer. It was not a digital download, but a sealed retail box with nothing in it but the CD and the serial number card. I did not have a pdf manual. As far as the minimum system
Movie Studio
23 answers, most recent on 6/14/2021
RE: plug-ins
@jennifer-landry Hi Jennifer and welcome to the user to user forums. Did you buy this software recently and if so from which vendor please? Was it a digital download? It should have come with a pdf manual. If it did please go to the heading 'Before
Other products
3 answers, most recent on 6/13/2021
RE: Does producer planet offer refunds? If so how can i do it then
@Mtayr Magix cancellation policy can be found here https://www.magix.com/fileadmin/user_upload/Misc/PDF/en/magix_end-user-cancellation-policy.pdf. As a general rule cancellation and refunds for voucher purchases is not possible. Jeff Forum Moderator
Page & Layout Designer
No answers, created on 6/6/2021
dpi, resolution, conversion to pdf
after converting book project to pdf dpi is degraded to an unacceptable level. i.e. 300 dpi images are saved as 100 dpi. How do I maintain high resolution in converting to pdf?
Off topic
One answer, on 6/5/2021
RE: [Closed] I would like a refund please.
@Pia_Hartman Please read this pinned post and follow the advice given there. Magix cancellation policy can be found here. This thread will be closed. JeffForum Moderator
Photo & Graphic Designer
4 answers, most recent on 6/8/2021
RE: Can you hyperlink between pages (e-book indexing purposes)?
@George-Atkins Hi AFAICS this is not do-able in XPGD. If you have Xara Designer Pro use this as it has the features you need - ie links and anchors. If you do not have Designer pro then, any text editor that lets you add links and anchors would do,
Web Designer
One answer, on 6/1/2021
RE: authorisatiecode
@Alice-Winters Hi/Hoi Use this form to transfer your domain to another provider. Gebruik dit formulier om uw domein over te dragen naar een andere provider. HTH John EBForum Moderator/Forummoderator
Other products
7 answers, most recent on 5/31/2021
RE: I don't know how to get started with photo Manager Deluxe?
@troyinriverview Hi . . . . If all this is is another editing program, not needed by me. . . . . The program is photo management software with limited editing functions - to quote the manual it is 'a photo album, photo optimizer, photo manager and
Video Pro X
12 answers, most recent on 11/14/2021
RE: Setting multiple objects to same size window
@BSMan Hi Bob, Reverse your shortcuts - to copy. Search for the shortcuts PDF file that comes with VPX. John CB
Movie Studio
One answer, on 5/29/2021
RE: rotation & mirrors
@scott-campbell3890 Hi Scott and welcome to the user to user forums. First look at page 152 of the pdf manual to see if that is a part of your problem and then please tell us what it is you are trying to do with it. For instance, are you just trying
Movie Studio
2 answers, most recent on 5/26/2021
RE: Refund
@David-Coffee Welcome to the Magix user to user forums. Magix cancellation policy can be found at https://www.magix.com/fileadmin/user_upload/Misc/PDF/en/magix_end-user-cancellation-policy.pdf HTH Jeff Forum Moderator
Music Maker
7 answers, most recent on 5/27/2021
RE: Soundpools that are 80bpm are recognized in the graph as 160bpm
@UnopenedParachute Refunds on digital downloads from Magix are available within 14 days of purchase. Full details are here, including how to claim the refund. HTH JeffForum Moderator
Photo & Graphic Designer
5 answers, most recent on 5/27/2021
Cant export pdfs (Error 5107.w.fi.gs) after fresh Win 10 re-install
Hi - some help from the community please! I've encountered this error - Error 5107.w.fi.gs, which I looked up as it's been posted before somewhere but the advised actions there did nothing to resolve it. Using P&G Designer 16. I basically cannot
Music Maker
7 answers, most recent on 5/25/2021
RE: [Closed] I bought a soundpool but i want to return it to get it in a collection
The documentation states I have a 14 day right to withdrawal. It seems a bit legally questionable to sell something with one form of delivery that then revokes my 14 day rights. If I do not get a refund I will pass it on as a complaint to trading
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