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Hi-, New here... We are trying to clean up and enhance some MP4's that have been exported from VHS by someone else (I don't have access to the original tapes). Which of Magix's products might be best to use, to clean up the MP4? We are a group of

Movie Studio

23 answers, most recent on 10/11/2023

RE: Mercalli V6 (with Movie Studio 2024)

I have to change my previous reply re Movie Studio and the new Mercalli version. I just spent 1/2 hour on the magix website, and I can't find it. 👇😒😠😕🙁👇

Video Pro X

15 answers, most recent on 2/2/2024

RE: Recording from Atomos Zato has serious video/audio offset drift

@sjmackinder Hi. Did you read their pages regarding using Apple Pro Res RAW? And the link to further pages on the Apple website suggesting the best solution for editing would be Final Cut Pro? This is not a mistake. ProRes RAW is a proprietary

SOUND FORGE

23 answers, most recent on 12/15/2023

RE: Installation fail

@Cielspacing According to the solution highlighted in the link, you (Dave Courvoisier) seem to be referring to, the activation issue is caused by "Your guess is correct. In your website, it redirects to an insecure HTTP connection to implement the

Video Pro X

62 answers, most recent on 5/15/2025

RE: Should I choose Video Pro X or Vegas Pro?

@ghijohansson Hi and welcome to the user to user forums. The trial versions of both programs are a bit nobbled with some functionality restricted. My personal experience was I found VPX more intuitive and easy to use, rarely needing to refer to the

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@Betovalle, I don't know if your question was directed at me? In your country, what could the term "deluxe" mean? (something sophisticated? If so, were the VPX, MEP, and MMS products ever displayed in marketing as "deluxe"? As an executable

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@Can-Dive @me_again @Iris-Willis @AAProds I have looked and concede that there are basic editors out there (I downloaded and tried out irfanview) and looked at the specs for FastStone and xnview) capable of at least some basic editing and batch

Photostory

One answer, on 1/9/2024

Trying to move Photostory 23 from my old tablet to my new desktop

I cannot access my account because I don't know the password and the email address on the account is from a website I no longer own. I can't reset the password because I can't receive and email at the old account. I can give you the order# and

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher @johnebaker Hi Tim, Glad to see that you got it working. Nice site. In my case, I got it working today, finally, with www under the root. The home/username/www did not work. I managed to create a subdomain and uploaded directly to

SOUND FORGE

30 answers, most recent on 1/29/2025

RE: Removing of Back Ground Sound

@Theuns-Serfontein If I run my installer of Sound Forge Pro 15 Suite, I get the following options: As you can see, there is the option for the Noise Reduction Pack. If this is missing in your Sound Forge installer, then it isn't included in your

Movie Studio

29 answers, most recent on 7/6/2024

RE: Magix Movie suite 2024 changes

@fergie @CubeAce Does this answers the question: Which Plugin Version Mercalli V2 needs to be installed for EDIUS5, Premiere CS3, Premiere CS4, Premiere Elements, MAGIX Video deluxe, Vegas Pro 9 (32bit)? Answer: For these editing solutions please

ACID

11 answers, most recent on 12/30/2025

[Closed] DLM manager fails to load on installation, so no built in plugins

I've just installed Windows 11 Home (22h2 64 bit) on my laptop, but now when I install Acid Pro 8 the DLM Manager fails to load, which prevents built-in plugins such as ReverbFX and ExpressFX from appearing. I have already performed a thorough set

ACID

6 answers, most recent on 12/25/2023

RE: Acid Music Studio 11 don't working

@Ageu-Dhell Welcome to the Magix user to user forums. opengl32sw.dll is a component of your graphics installation. You need to check that the drivers for whatever graphics you use are fully installed and up to date. Check via the manufacturer's

SOUND FORGE

23 answers, most recent on 12/15/2023

RE: Installation fail

@SP.The answer from the Microsoft support website linked above has nothing to do with Magix. But it simply shows a screenshot on how to unblock the download of a file that is blocked by the web browser. That's all. Well, as you say, it does

Movie Studio

One answer, on 2/22/2024

[Closed] VEGAS Movie Studio 17 Platinum not registering

I purchased VEGAS Movie Studio 17 Platinum as a digital download through Amazon and was sent the download link and serial number.When trying to register I'm getting: "The serial number you entered is invalid or may apply to another product. Please

Web Designer

One answer, on 8/31/2024

RE: Editing HTML code

@Les-Pitts Hi . . . . Some answers to this topic have said that it is impossible, others have said it can be done, but give no instructions as to how. . . . . Both statements are true, however they need qualifying. It may be possible from within

Rescue Your Videotapes!

14 answers, most recent on 9/17/2023

RE: Magix Video Saver no image in the program

@SimonSad That's very interesting. A new installation via the installer from the website was enough to get it working? Yeah, black frames might be caused by a insufficient connection.

Movie Studio

3 answers, most recent on 7/14/2024

RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14

@Stephen-Flannery Movie Studio Platinum 2025 is a different programme to your Vegas Movie Studio14. It's what was called Magix Movie Edit Pro which is now renamed Magix Movie Studio. That's why you are finding it so different including the absence

Audio Cleaning Lab

One answer, on 5/1/2024

RE: Where do I find the computerID required to reinstall a product?

@Peter-Forsyth Hi . . . . being asked to provide a computr ID . . . . The computerID is a unique number generated by the program, however this should not be necessary when activating online from within the program If you are trying to do a manual

Movie Studio

8 answers, most recent on 10/25/2023

RE: Can not install Movie Studio. File corrupted and unreadable?

@mpike Hi, and welcome to the user to user forums. If you go to the Magix website and download the trial version from there you can then apply your email provided activation code to fully unlock the trial. Ray.

Movie Studio

6 answers, most recent on 8/31/2022

RE: [Solved] Movie Magix freezes

@Michel-Labbe Hi and welcome to the forum. There several things that will cause a freeze when importing video and un-installing re-installing will not fix them.: The video encoding and/or the audio coding format may not be supported.Download and

Movie Studio

27 answers, most recent on 4/20/2025

RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum

@William-Keeth, @CubeAce Hi @Gid is correct when he commented that I was asking if you had any All-in-one codecs installed. I do not advise installing them as Gid commented they can cause 'issues' with other installed codecs. The laptop appears to

Off topic

4 answers, most recent on 7/31/2024

RE: I didn't receive the product because I entered the wrong email..

Hello Go to the Magix website (magix.com) and log in to your account. Your account icon is in the top right corner of the homepage. Use your old email address and password. Even if your email address is no longer available, you only need to remember

Movie Studio

10 answers, most recent on 2/21/2025

RE: Bluray playback issues

Not sure why it showed only 1x My experience has been that a burner defaults to 1X when its firmware doesn't recognise a disk and consequently doesn't know the best way to burn it. As for disks, they were not all equal even in the days when there