• Movie Studio

  2 answers, most recent on 9/8/2021

  RE: Procedure Entry Point Createdxgifactory2 not Located dxgi.dll
  @AB-Singh This has been seen here before by other users running Windows 7. The Microsoft user forum has multiple questions on this subject and appears to be a Windows problem mainly concerned with people running older versions of Windows running
• Movie Studio

  10 answers, most recent on 9/7/2021

  RE: Editpro 2022
  @VASILEIOS-KRANITSAS Welcome to the Magix user to user forums. Movie Edit Pro 2022 is not designed to work with Win 7. I wonder whether the error is being caused by that? Jeff Forum Moderator
• Movie Studio

  10 answers, most recent on 9/7/2021

  Editpro 2022
  I have just download edit pro 2022 and when the instalation was over and i tried to start the programm i receive a message saying CreateDXGIFastory2 not found on dxgi.dll.  I still have win 7
• SOUND FORGE

  One answer, on 9/5/2021

  SF 15 - Effects Rack devices not working. Unable to preview changes
  Running SF v15 on Win10 64 bit with Ryzen 7, 8gb ddr5 ram & 4gb graphics in my laptop for EFP work. Effects like the compressors and EQ's not working. Renders to new sound files with EFX enabled results in no change to the file from original.
• Movie Studio

  47 answers, most recent on 9/28/2024

  RE: chroma key: how to get rid of green or grey fringe around the subject
  @kate-m Hi Kate. I take it you mean the shallow dof (Depth Of Field) and silky bokeh that can be the hallmark of some cinematic experiences. 😎. While a full frame camera with lots of photo-sites can be ideal for stills due to the resolution, 4K
• Movie Studio

  4 answers, most recent on 12/10/2021

  RE: new patch install issues
  @parisstudio Exactly which version of MEP do you have? All recent versions are not designed to run under Win 7. JeffForum Moderator
• Movie Studio

  4 answers, most recent on 12/10/2021

  new patch install issues
  Installed the new patch on my win7 64bit and now have this issue. I even tried to reinstall the older version and still having the same issue
• SOUND FORGE

  9 answers, most recent on 11/14/2021

  RE: MAGIX Installation manager error
  Hi @KayTee-Kay, an anti-virus app may be interfering, temporarily disable it and try again. Or I can get you the unpacked installation files upon request. You will still need to activate SFP-13 with a valid serial code.SFP-13 should run on Win 7, I
• SOUND FORGE

  9 answers, most recent on 11/14/2021

  RE: MAGIX Installation manager error
  Hi @KayTee-Kay, an anti-virus app may be interfering, temporarily disable it and try again. Or I can get you the unpacked installation files upon request. You will still need to activate SFP-13 with a valid serial code.SFP-13 should run on Win 7, I
• Samplitude

  2 answers, most recent on 8/19/2021

  MAGIX Installation manager error
  MAGIX Installation manager keeps giving me a generic error when I try to install my program: "An error has occurred during communication. Please check your internet connection." I've tried checking windows for errors or issues, and I've tried all
• ACID

  2 answers, most recent on 8/19/2021

  MAGIX Installation manager error
  MAGIX Installation manager keeps giving me a generic error when I try to install my program: "An error has occurred during communication. Please check your internet connection." I've tried checking windows for errors or issues, and I've tried all
• SOUND FORGE

  9 answers, most recent on 11/14/2021

  MAGIX Installation manager error
  MAGIX Installation manager keeps giving me a generic error when I try to install my program: "An error has occurred during communication. Please check your internet connection." I've tried checking windows for errors or issues, and I've tried all
• Other products

  One answer, on 8/15/2021

  [Closed] Locked out of my Vegas Movie Studio 17 Suite Error Code-24
  Vegas Movie Studio 17 Suite, Win10, HP Intel i7. I purchased my video editor in Jan 2021.  I installed and registered it.  I used is a few times.  Today I try to launch my video editor and I get the product registration dialogue box with my product
• SOUND FORGE

  4 answers, most recent on 8/10/2021

  SF Pro 14 Suite additional 3rd party software will not load
  I recently had to reset my production PC. Now I'm trying to re-install SFPro 14 Suite. SF installs and runs fine but none of the additional software will load (i.e. spectral layers, iZopte, etc.). I'm running win 10 - 64 bit, intel i7. Help would be
• Movie Studio

  25 answers, most recent on 8/10/2021

  RE: Moving on from MEP 13
  @starship.1 @johnebaker @emmrecs @browj2 @Scenestealer @Reyfox Hi all and first off. Wow! I didn't expect this level of interest on any of my comments considering I was referring to the need of an appropriate inboard Intel graphics chip for use
• Movie Studio

  5 answers, most recent on 8/7/2021

  RE: Editing .mov
  downloaded Quicktime 7 from Apple. reinstalled. booted Win10. Relaunch movie edit pro plus 2021 and when selecting .mov get "Quicktime is not installed. Quicktime must be installed in order to play this file." I would include screen capture if
• SOUND FORGE

  3 answers, most recent on 8/18/2021

  Audio Studio version 14, Win7 OS
  My workstation is versioned out at Win7 64 bit OS because of the motherboard. I have installed the trial version of Audio Studio version 14, and it works fine. My understanding is that AS ver 15 only supports Win8 and Win10. Has anyone gotten it to
• Other products

  5 answers, most recent on 8/1/2021

  No NVENC in Movie Studio 18 Platinum
  Rendering is VERY slow in MS 18 Platinum 18.1.0.24 (Win 10 Pro, Core i7-9700, 32GB RAM, SSDs, GTX 1660).It always uses software rendering, but I have a GTX 1660 that worked fine in MS17. I already paid for the HEVC add-on (!!) which didn't make a
• Video Pro X

  14 answers, most recent on 7/28/2021

  RE: Upgrading to ProX13
  @Reyfox @ericlnz @shea Adobe do a business plan that gives 24/7 phone tech support for £57 per month per full licence. The problem for software developers is once over a certain amount of customers, live support services that require trained
• Music Maker

  2 answers, most recent on 7/27/2021

  magix music maker premium 20202 - trouble with arturia VST 3
  Win 10 PC latest build. My Arturia VST 2s work fine - any of the Artiria VST 3s fail. A blank white box is shown and the program freezes.So I have to kill the program with a Cntl / Alt / Del to get to the Task Manger. I then get the attached message
• Movie Studio

  16 answers, most recent on 7/21/2021

  RE: Magix export speed help?
  @Former user Hi Gid. The only Vegas product I have is Movie Studio 16 which has been super stable on my machine. Second for stability and the ability to read older MEP projects is my copy of VPX 11 and least stable is my copy of Movie Edit Pro 2021.
• Video Pro X

  One answer, on 7/20/2021

  [Closed] Project rendering issue at Vegas18
  Hello everyone, I have a problem rendering projects longer than 2-3 minutes in the latest Vegas 18 POST. I have already tried various program settings. All added effects, plugins are from Vegas. And while rendering, a window pops up:  Application
• MAGIX

  55 answers, most recent on 12/15/2021

  RE: [RELEASE] Movie Studio 18
  @tsoilihoi Hi, Other than the tutorials listed by John EB (mine), there are 7 tutorials on the Magix.com site here, explaining how to use MMS. Watch them first. This forum has plenty of help and we have guided at least one user through many
• SOUND FORGE

  5 answers, most recent on 7/16/2021

  Keeps Losing License - SF 12.1 Build 170 64 bit
  This just started Yesterday - and of course in the middle of trying to save. It says: An error occurred while creating the media file. There is no license to use this software. SO THEN - I have to go through all the de-registering steps etc. EVERY