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  • Movie Studio
    9 answers, most recent on 7/9/2022
    RE: Promised Magix Content for Video and Audio
    @mkpryor As @browj2 has pointed out to you, access to that "Magix Content" is offered only to users who choose the subscription method of purchase. In my opinion, the quoted advert is quite clear, though you are not the only person who apparently
  • Music Maker
    11 answers, most recent on 7/1/2022
    RE: I cannot register a second-hand program
    @SP. Good point! I think you are right about there being no solution to this without the original owner informing Magix of the licence transfer. Jeff
  • Video Pro X
    74 answers, most recent on 6/30/2022
    RE: No Audio after import
    The rift between hardware and software is becoming a chasm, insurmountable in many cases. Why should we as paying customers suffer as a result of licencing issues and legal precidents
  • Music Maker
    11 answers, most recent on 7/1/2022
    RE: I cannot register a second-hand program
    @Henryk-Waszyski In addition to the above comments from @SP. and @emmrecs. It is the responsibility of the seller to notify Magix that they want to sell the software licence - you never 'own' the software - and have it de-registered from their
  • Movie Studio
    2 answers, most recent on 7/30/2022
    RE: Copying
    @eric-pitten Hi Unfortunately you can't. To be able to licence the standard copy protection measures that can be decoded by DVD/BD players you have to be a large commercial entity, and the money to pay for the license fee. The only option is to add
  • Video Pro X
    74 answers, most recent on 6/30/2022
    RE: No Audio after import
    @sjmackinder Hi . . . . The rift between hardware and software is becoming a chasm, insurmountable in many cases. Why should we as paying customers suffer as a result of licencing issues and legal precidents . . . . The technical term is 'vendor
  • Video Pro X
    74 answers, most recent on 6/30/2022
    RE: No Audio after import
    @sjmackinder Hi . . . . Interestingly Magix claim to support .mov files which is technically what DNxHR and ProRes codecs are, . . . . As @AAProds has commented above, you are also confusing a file format with a codec, however If you look at the
  • Music Maker
    2 answers, most recent on 7/1/2022
    RE: Questions about MM Premium
    @Dennis-Shipman Welcome to the Magix user to user forums. I'm going to answer your questions in reverse order! MM Premium is currently on a special "sale price" offer (though I'm not sure it has ever been over $500!). If you choose to buy it you
  • Movie Studio
    81 answers, most recent on 7/25/2022
    RE: HEVC/H.265 files in Magix 2021 premium
    @Former user Hi Gid. That is the Microsoft one that they used to give away until I suspect MPEG LA had a word with them. I think that second one is to help with your phone's files that may be a proprietary variation or add on to the HEVC seeing as
  • Movie Studio
    7 answers, most recent on 7/10/2022
    RE: magix movie edit pro 2022 premium codecs?
    @Ted-Wilby Hi Ted. John hasn't yet said anything about replacing graphics cards yet as that may not cure your problem or even touch it at all. More important is to find out the internal data from the files being used. If any of those wrappers
  • Movie Studio
    4 answers, most recent on 6/22/2022
    Taken money
    Hi magix have taken money from my card even that I cancelled my subscripon on may 2022 I HAVE the confomed mail but at 2022-06-19 them have taken 10.45 us dollar or if it was 10.61 dollar but even I them take money i cant use the program licence But
  • Music Maker
    6 answers, most recent on 6/17/2022
    RE: Why is this software so unreliable?
    The drivers used for Wave driver and Direct sound drivers are those supplied by Microsoft and /or the audio card/chipset manufacturers. If the Microsoft drivers are used, for some models of Realtek chipset I have found that they are not the full
  • Music Maker
    6 answers, most recent on 6/17/2022
    RE: Why is this software so unreliable?
    @Sunfox Hi . . . . the audio drivers are buggy as hell. I use the Magix Low Latency (since most of the other options do NOT work right . . . . The drivers used for Wave driver and Direct sound drivers are those supplied by Microsoft and /or the
  • Samplitude
    9 answers, most recent on 8/27/2022
    RE: Magix - Vita - File Not Found
    Hi, no, there is no message like that, and I still haven't gotten very far with this in spite of trying to sort this out all day today., :( ., and now, after having uninstalled my versions of Music Maker and Samplitude, and re-installed my
  • Video Pro X
    One answer, on 6/1/2022
    RE: MPEG-4 and HVEC Codecs?
    @Scott-Maas Hi Scott. The HEVC codec will need to be activated with a new key code. You can contact Magix and request a new one but will have to provide proof of purchase. I think supplying the old activation code should do that. The Main Concept
  • Video Pro X
    20 answers, most recent on 6/2/2022
    RE: Bought Video Pro X 13 in the Middle of March now 14 out
    @3DSphinx I think Features in this context is the third party effects you have at the time of purchase plus any previous third party effects you previously had that still work and available under the separate licence agreement with the third party
  • Video Pro X
    20 answers, most recent on 6/2/2022
    RE: Bought Video Pro X 13 in the Middle of March now 14 out
    @3DSphinx EULA looks different to the last time I looked. As you quote it. 2.3 With regard to updates and features delivered within the scope of the MAGIX update guarantee, the following applies: The license for updates and features delivered within
  • Video Pro X
    20 answers, most recent on 6/2/2022
    RE: Bought Video Pro X 13 in the Middle of March now 14 out
    @3DSphinx Hi. We have no prior knowledge of new releases either and they seldom fall on the same month each year. Releases have occurred In Jan, Feb, May, June, Sept, and Nov in the past. Not necessarily in that order. Everyone here is just a user,
  • Video Pro X
    20 answers, most recent on 6/2/2022
    RE: Bought Video Pro X 13 in the Middle of March now 14 out
    @3DSphinx Hi and welcome to the user to user forums. Have you checked your program updates section? Also I suggest you have a good read of the End User Licence Agreement on the Magix Product website to understand the terms and conditions of what you
  • Movie Studio
    9 answers, most recent on 12/5/2025
    RE: HEVC Codec Activation #
    @Suzy-Williams Hi Suzy and welcome to the user to user forums Are you trying to import files that are HEVC (H265) encoded or trying to export a project to HEVC? Unlike some other codecs The Motion Picture Graphics Group that own the rights to the
  • Video Pro X
    27 answers, most recent on 6/9/2022
    RE: VPX14 update replaces VPX13
    @Craigster Hi. Some upgrades are available up to three years after the end of support. You can also opt to buy a program within the upgrade period. Not sure a backup will work once the new program is registered and activated due to the nature of the
  • Movie Studio
    17 answers, most recent on 5/27/2022
    RE: Suddenly MEP/MS has stopped remembering I've registered the program.
    @Scenestealer @emmrecs @johnebaker Greetings and thanks all for your input. Jeff - I'm confused now. If the program does a licence check when the program is opened how can it be used offline? It's by the by now though. The whole computer was at
  • Xara Designer Pro
    6 answers, most recent on 5/27/2022
    RE: Had to reload.
    @Carlton-Munday Hi. It is only recently that Magix changed their policy slightly. It used to be you only got the version you paid for minus any patches brought out after the paid update date. Now you get all patches for the version you payed
  • Movie Studio
    17 answers, most recent on 5/27/2022
    RE: Suddenly MEP/MS has stopped remembering I've registered the program.
    @me_again Hi Andy. I'm pretty sure the licence check is carried out via an online link to the Magix Licence server when the program is first opened. IOW, it is not stored on your computer. So, is "something" on your computer blocking that link being
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