Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@BobPulliam Hi . . . . unchecking the box that forced the user to navigate down a level to get to the chapters. Maybe that's it? . . . . Quite likely - which option did you turn off:- the disc navigationOR the Chapter menuOR both of the above in

Movie Studio

25 answers, most recent on 10/27/2021

RE: Encoding fails with errNo 5

I just changed the menu to "Purple Wave" without making any changes to what the program automatically did, and it still reacts the same. I didn't initially move anything that I remember. I just remember double clicking the menu template, and then

Movie Studio

6 answers, most recent on 10/6/2021

RE: What is the support email address for the USA?

@Bob-Mark Please follow the advice previously given in this thread. Any direct URL link that can be given here is always to a "starting page" and the user must navigate through subsequent pages to finally be able to fully create a support

Xara Designer Pro

4 answers, most recent on 10/6/2021

RE: xara operation token not recognized webpexport

@Ursamajor Hi The error message is very unusual and I can find no reference or fix for it. I would suggest you raise a Support ticket with Magix - see this article on how to navigate the Support system. John EB

Video Pro X

2 answers, most recent on 10/4/2021

RE: Problem with Video Pro

@JuanCarlos-Martinez Hi . . . . It is very difficult to find where to go to ask questions about a product, . . . . Te forum is the correct place, while not Magix Support there are may experienced users here who can help. . . . . apply "Effects:

Video Pro X

6 answers, most recent on 4/15/2023

RE: [Closed] this company is a rip off

@russell-daniels Welcome to the Magix user to user forums. It is a pity that your first post here is a rant and threatening legal action is not really going to achieve anything, I think! There are a number of very experienced users of Video Pro X

Music Maker

3 answers, most recent on 9/20/2021

RE: loading VST Instrument

@maldee VST files have a file ending like DLL or VST3. You downloaded a loop pack of WAV files from Producerplanet. You extract the ZIP file (by right clicking on it and then selection the extraction option). Now you should have a folder with WAV

SOUND FORGE

5 answers, most recent on 12/11/2022

RE: audio is not working, white noise feed back

Hi! This is a user forum...but there are other entries about this...the solution is to uninstall the Magix Low Latency 2016 driver...even if you aren't selecting it as your driver, it does not react well with certain sound cards (typically

Movie Studio

8 answers, most recent on 9/10/2021

Why add extra steps?

Hello, everyone. I've been a faithful Magix user for years, I've always adored the program, and I honestly couldn't use any other one to edit my videos. This latest version of the program is bad. As far as I can tell, they've only made it more

SOUND FORGE

2 answers, most recent on 8/31/2021

RE: Horrible Static Sound coming from the left channel upon clicking recrd

This could also be caused by the Magix Low Latency 2016 driver...some users have had this happen over the years, but uninstalling the Magix Low Latency driver seems to fix it. You can remove the driver by doing the following: Press the keyboard

Other products

2 answers, most recent on 8/30/2021

Vegas movie studio 18 video rotation

So far hating the new version. Just upgraded from vegas 17 to 18. In version 17 you could select your object properties then the media tab and select roation at the bottom of the option screen. I can't find a similar option in version 18. I'm

Music Maker

8 answers, most recent on 12/9/2022

RE: DISTORTED SOUND

@joeshe68 You've replied to the forum, which is the correct action! To ensure I see your post, simply type "@" and you should see my forum name, click on it and it will be added to your post and I will receive notification of it. (See how I have

Xara Designer Pro

No answers, created on 8/17/2021

How to edit the navigation bar on a mobile

Howdy, took over an existing website I assisted the new designer with over six years ago. She did a fantastic job on the site. check it out at www.genquestnutrition.com. My issue is the navigation menu on the mobile site. It works great on the

Other products

9 answers, most recent on 8/6/2021

RE: Customer Support Phone Number...

@Rhonda-Schmidt Hi . . . . We are a school district and I need info for an upgrade/purchase please . . . . Depending on the product you want enquire about and: it is a Magix product (not the Vegas range) or Movie Studio 18 the only other contact is

SOUND FORGE

9 answers, most recent on 8/30/2022

RE: click on file in windows explorer

@Thomas-Misuraca It seems you have set SF Pro 14 as the default for opening whichever type of audio file you are using. In this case, because it is the default there is no method I know of avoiding what you see when you click on a file in Windows

Audio Cleaning Lab

32 answers, most recent on 7/30/2021

RE: Interference on recordings

@richard-b5165 In the box where you write your reply, on its top bar see the blue circle with the upwards arrow. Click on that and you will see a screen asking you to navigate to where the screenshot is stored. Choose the image and when you click on

Web Designer

No answers, created on 7/26/2021

Xara web designer 365. I trying to make page links work no tutorials.

I'm using Xara web designer Premium 12 with 365 updates. I'm using windows 10 64-bit operating system, x64-based processor.. I'm having difficulty making navigation bar links work in designer premium. I found an old version of web designer 7 on

Web Designer

No answers, created on 7/23/2021

Adding mobile version to website in Web Designer Premium v.18

Hi, again. When I first created my business website, I (foolishly) chose a design that I liked the look of, not realizing (or checking) that it did not have a mobile version. Now I'm regretting this decision, as most people shop on their phones. My

Movie Studio

23 answers, most recent on 1/12/2023

RE: download pauses... yes, I have disabled both the anti virus & defender

Hello Everyone..... Here is a copy of the latest reply from Magix Technical support. Have not had time to try it, posting it for everyone's benefit. "... it would appear the installation manager is having problems with the download of the actual

Photostory

One answer, on 7/16/2021

navigation bar while viewing slideshow

PhotoStory Deluxe 2021 - After burning to DVD, the navigation bar is still on the screen throughout the whole slideshow. How can I get it to fade into the background until the remote control is used? Is it the computer I am watching it on or is it a

Xara Designer Pro

One answer, on 7/15/2021

web designer premium

as soon as i open the software and than click in File than New from content catalogue , message appear "EROR message There was a problem navigating to the webpage. if the problems persist please contact support"

Xara Designer Pro

4 answers, most recent on 7/15/2021

RE: multiple accounts

Thanks for the resonse. No, it is not easy to navigate, I spent an hour round and round trying to find it only to end up in the same place at every turn. I realized that no one in the forum would have my answers but I had hoped someone, like you,

Xara Designer Pro

4 answers, most recent on 7/15/2021

RE: multiple accounts

@Kelley-Kuhlman I’m not sure what you mean when you say Magix doesn’t have support, it does but it is not the easiest to navigate!However for your problem of multiple accounts only customer service can help you so email infoservice@magix.net

Music Maker

4 answers, most recent on 7/12/2021

Music Maker 2022 - problems and potential bugs

Here is the start of a list of problems and bugs noted so far: Song Maker Create Song button may be hidden at the very bottom or below the bottom of the screen and not available after initial installation. Workaround is to undock the Song Maker and