Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

The input files (mp4) are screen recording files (mp4) from the Bandicam program. The files have then been, perhaps unnecessarily, converted to new mp4 files in the Freemake Video Converter program. However, I don't know if this is related to the

SOUND FORGE

One answer, on 3/29/2025

Multiple Computers & Izotope Log In Question

I recently installed my latest SFP copy on a new computer. This computer is being returned to Amazon because it has issues. How will Magix know that I took it off because I want to install it on a different new computer and an existing computer I

Music Maker

4 answers, most recent on 5/6/2024

[Solved] loops unlimited not working

I was subscribed to loops unlimited and my card details changed during that month so my subscription charge failed for the second month and I was locked out of loops unlimited. I changed the payment details and paid the £14.99 and my account went to

Music Maker

22 answers, most recent on 3/20/2025

[Solved] New Install; Music Maker 2024 - Laggy and Crashes

Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and

Movie Studio

7 answers, most recent on 2/1/2025

RE: Upon exporting all of my ZOOMS are black on playback

I will check out drivers and things. I've been contemplating a new computer but .....

Music Maker

One answer, on 5/3/2025

RE: File corrupted after attempting to save

To fix the issue:1.I opened a new project. 2. Select ''File'' 3. Select ''Backup'' 4. Select ''Load backup''

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

@Mark_Stevenson What have you tried? Making a support ticket and then, did you just wait without asking for a follow-up? You should get at least an automated response. If you haven't, your spam filter or even your e-mail provider might simply block

SOUND FORGE

5 answers, most recent on 5/28/2024

[Solved] SF Pro 17 - Cannot save changes when using Tools repair option

Any help much appreciated. One of my favourite tools will not work properly. Using SF Pro v17 to record some of my old vinyl, saving in flac format, 24 bit. Then using repair option to manually remove random clicks in the recording, using

SOUND FORGE

2 answers, most recent on 1/21/2024

[Solved] Interactive Tutorial Start-up Screen - Soundforge 15 - Windows 11

SO - I KNOW it is somewhere on this forum but I searched and can't find it. I had to reinstall Soundforge 15 and everything else on my new Laptop - Windows 11 - and NO MATTER HOW many times you UNCHECK the "Show at Startup" button - EVERY TIME you

Audio Cleaning Lab

4 answers, most recent on 10/31/2025

RE: Cleaning reel to reel tapes

Hi rraud, sorry, but I am new to using forums and well into my 70s so not sure how to post a sample file. I can save a clip of the audio of the worst bit of the tape to post if you can let me know how to do it. Thanks, Steve

Movie Studio

9 answers, most recent on 10/17/2025

RE: can someone help me remove dog barking and a car racing up the street

@spuddy13 Hi, Here is a link to another page in iZotope for cleaning up audio and removing background noise. Well worth reading. @Reyfox I got SpectraLayers Elements with SF Audio Cleaning Lab 4 for a very low cost. Unfortunately, the ARA plugin

Movie Studio

6 answers, most recent on 6/15/2026

Video Deluxe 2026 - Phamtom Audio in movie playback

I have a problem where audit is playing where there is no track for it make it appear like a 'phamtom audio'. There is no audio tied to the track, and in fact I moved all tracks to the right to have nothing at the playback mark and yet the audio

Movie Studio

One answer, on 4/17/2026

Re-installing Magix video delux 2026

Hello Madam, Sir, At a certain moment, my (new) laptop worked not well. Windows and magix did not work anymore, like other programs. Windows works again, so now I try to fix the Magix problem, but I don't know how to re-install the Magix video delux

Movie Studio

5 answers, most recent on 4/18/2026

RE: LOSS OF OF PLAY BACK BAR.

I am using Magix Movie Studio 2024. I have recently changed to a new computer with Windows 11. But now using the Magix to create a video appears to slightly different. The play bar has disappeared when I open the video. I need to do more edits,

Video Pro X

4 answers, most recent on 5/23/2024

RE: [Solved] Purchased Magix Store audio (ogg) files not found

@now37 Hi, The Store checks back with Magix to see if you have purchased the song. When you first load VPX, it takes a while to connect. You can see this by starting VPX with a new project and going immediately to the Audio tab. It won't be

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@emmrecs I'm sure you're correct Jeff. If they're true to form with past versions, if you want bugs fixed, buy the new version. Great for sales but not so great for customer loyalty although, to be fair, this problem isn't a bug it's something

SOUND FORGE

16 answers, most recent on 2/23/2025

RE: Sound Forge Pro 18 REFUSES TO INSTAL!

This is a new computer with up-to-date Window 11. Nothing is wrong with it. The only reason I posted here is because I am a new member with my first purchase and Magix REFUSES TO SUPPORT CUSTOMERS and tells them to post here. I have already

Other products

One answer, on 11/3/2024

Account was hacked

My account was hacked. The person that hacked it changed my email address and I had to create a new account. I created my new account using my original email account, but now I can not access my products I purchased. my two products are

Movie Studio

One answer, on 2/2/2024

[Solved] I've lost my magix products download page when I sign in

I had to sign in and re-register as magix said they did not have an account in my email address but I have had an account with you for over 10 years on and off. Now I have logged in after changing the password and they say I have no products and yet

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

@David-Rees Does this problem happen with any WAV file? For example, if you create a new file and fill it with the noise generator, does changing the bit depth also cause the volume to deteriorate? If other files aren't effected, maybe it has

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

@magix_dr Hi . . . . What can I do to have MEP2022 on my new laptop? . . . . The only option would be to look on the Internet for a boxed version someone has for sale. This does come with the risk of being scammed. The best option, IMHO, is to

Movie Studio

5 answers, most recent on 2/14/2026

RE: [Closed] No My Products shown in my account

So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to

ACID

2 answers, most recent on 10/19/2023

RE: [Solved] Acid 10 Keeps Crashing every time I try to render a solo'd track

SP. Thanks for your response. I am not using any plug-ins, I tend not to use them, because ever time I have tried to download them, they never populate where they should go, it just becomes a hassle. I may have found a work around using the "Tools"

ACID

6 answers, most recent on 9/25/2025

RE: Does Acid pro have a CHANCE!!.

Magix cannot sell Acid to another company. It's owned by the developers of Vegas and they want to keep Vegas and it's developer team. Development of Acid is up to the Vegas team. If they don't want to do it, there will be no new version.