• Music Maker

  4 answers, most recent on 5/20/2023

  RE: Phoning home constantly fails
  @MajorEvent Try going into the program settings and click on the button to clean up the store. This will delete the old cache of the store. After resetting, I re-logged in and got the connection then and the next program load but after that back to
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  Well I did a little bit better, in as much as discovering that when selecting a section to delete, I forgot to click the scissors for both beginning and end of selection. However, that didn't do squat for selecting both tracks. I found it be so
• Movie Studio

  7 answers, most recent on 9/25/2024

  [Solved] Error-24 Magix movie studeo 2023 paid version. please help
  Greetings, I used the free trial for 2 days and it worked great, I could add files trim clips, and use effects to fix videoall except I could not burn a short 3-minute clip to a DVD burner.  Paid for the full version and went to the Magix site and
• Video Pro X

  One answer, on 8/17/2023

  [Closed] Vegas Pro 20.0 (Build 411) is refusing to even open.
  I'm trying to get a video out.. like right now.. and it's completely impossible because the program will not even open up. I've uninstalled & reinstalled the entire program. Twice. Googled the exception number and followed the steps to give the
• Music Maker

  2 answers, most recent on 7/18/2024

  RE: How to delete properly
  @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  But what do i have to do if there is no error, and the program just crashes to desctop without error report or anything?
• SOUND FORGE

  3 answers, most recent on 12/30/2023

  RE: Falhas seguidas no Sound Forge Audio Studio 17
  @Gilberto-Couto Caso você edite formatos de arquivo compactados como MP3, acesse as preferências do programa e ative sempre o proxy de formatos de arquivo compactados.  Caso contrário, precisaremos de mais informações para ajudá-lo, por exemplo,
• Movie Studio

  8 answers, most recent on 9/6/2023

  RE: Magix 2024: dvd plays on PC but not on dvd players!
  @Don-Fredrick Hi As @CubeAce has commented, I suspect this is a hardware issue with the the 2 burners, not the program. The 2 burners which, if they are the same age as the rest of the PC, may be struggling to burn the disc correctly as they may not
• Music Maker

  One answer, on 12/10/2023

  REALLY Weird kind of crash
  I have a really strange issue. Ever time, I start to play a song, preview of a loop or even a store preview in Music Maker and then I press stop, the program freezes. I don't even have to press stop, if the sound stops playing at all, it still
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach Hi . . . . I believe I got them right. . . . . Referring to the image above, in Windows File Explorer when you click Documents (magenta arrow) and open the Magix and in the location indicated by the red rectangle is where your project
• Audio Cleaning Lab

  14 answers, most recent on 3/31/2023

  RE: Error while writing noise sample file
  This software error makes batch processing completely useless!!! I tried excluding process from antivirus data protection, but no change.From the dates of previous posts, this software error has been ongoing since 2021 at least.It was a mild
• Other products

  2 answers, most recent on 2/3/2023

  Photo Manager Deluxe 17 error when trying to tag people
  When I select "tag people in photos" under edit/find similar photos, I get the message : Runtime Error!Program: ...(x86)\MAGIX\Photo Manager Deluxe\17\PhotoManager_dtx.exe abnormal program termination. When I click ok, I get the message, "You
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  I wrote my update here last night and when I went back to the program it had restarted itself. Used it for a minute and set the ASIO again as it had dropped itself again. Then I changed to browser which had now lost sound all together. Music Maker
• Music Maker

  5 answers, most recent on 5/21/2022

  [Solved] Cannot load instruments after a clean (?) install!
  In all installed MAGIX products - Music Maker, Samplitude, Independence,I couldn't load any instrument, when selecting one a popup window informs"get_user_documents_pah() cannot get the documents path!"I uninstalled all programs, cleaned lots of
• Photostory

  2 answers, most recent on 12/18/2023

  RE: Photostory constant crashing when opening an existing or new project
  @peter-brown3959 Welcome to the Magix user to user forums. The faulting module, ntdll.dll, is a Windows file so you first should try simply rebooting your computer. Make sure you use the Power>Restart option, not the Power>Shut Down. If the
• Other products

  One answer, on 4/12/2023

  [Closed] my code saying that it is incorrect
  my code says that it is incorrect even though I have a spot open for registration. I just performed a factory reset on my computer and tried to reinstall sony vegas and now the program is saying incorrect code even though I have an open slot on my
• Movie Studio

  One answer, on 7/26/2023

  Trouble registrating my new movie studio 23 download which i purchased
  I purchased Magix Movie Studio 2023 Suite download on the 24/07/2023.plus ordered a back up disc copy .It downloaded fine onto my computer but when I came to register the new program I get a error code 24 which says this serial number has already
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Clarence-Carwise Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and
• Other products

  2 answers, most recent on 7/1/2022

  [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
• SOUND FORGE

  2 answers, most recent on 2/1/2023

  RE: I'm getting Error Code -59
  @James-Drake Hi Error code -59 means the program folder may be damaged - see this support article for potential fixes. HTH John EBForum Moderator
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @zoro2 Hello Bob, I was happy to try to help you. Unfortunately, I was unable to do this. An answer to your question: "I saw in your list under common that you have a few extra folders such as CategoryDataBase, Database, metaData, proxy", I don't
• Movie Studio

  One answer, on 3/11/2023

  Error code: -24
  Hello.  I have a problem with Movie Studio 2023 Platinum. I import a video file in MPEG-4 format into the program and I get the following message: The program needs access to a file with MPEG-4-Codec. For copyrightreasons, activation is required.
• Other products

  One answer, on 7/8/2023

  [Closed] Vegas Edit (Pro) crashes after "Render As..." no matter what I do
  I have read ALL of the threads here regarding people experiencing a CRASH when they attempt to "Render As..." I have tried ALL solutions (including uninstalling ALL Vegas/Magix software, down to the Registry level) and NONE have worked.I had been
• Video Pro X

  168 answers, most recent on 6/10/2024

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive Hi, First, VPX. The database table demonstration would be to show you how it works and why, not for Magix. The material that goes on a track has a track package id. There is a track table and a x-reference table of track number and track