Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@JussiK Hi. Thanks for the additional info. As far as I can tell there is nothing wrong with the video file itself but will ask @johnebaker to check as he has more experience than me with looking at 10 bit log files. There is the QuickTime tag in

SOUND FORGE

19 answers, most recent on 2/22/2024

RE: Soundforge 17 Trial just won't launch. Windows 10.

@Ludwig-Bouwer Yes, I think there are VST scan server exe files in the Sound Forge folder. Simply move them temporarily to another location. You should only get an error message and then the program should start. Does this help? If SF14 works fine,

Movie Studio

39 answers, most recent on 8/12/2023

RE: Movie Studio - Audio and Music Editor 3

I'm trying to externally edit an audio clip but I'm getting an error message with Music Editor 3. Error code -6. Possible that the installation folder is damaged. I'm unable to find how to reinstall the program. Do I need to reinstall Movie Studio

Movie Edit Now

16 answers, most recent on 10/22/2024

RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14

@Grimbles Hi. There is nothing intrinsically wrong with the video file. Apart from the bits per second and resolution, my files are almost identical from OBS and are useable for editing with a more current software version. However Movie Edit Pro

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

RE: importing a stereo mp3 file into both tracks seprately

Well I did a little bit better, in as much as discovering that when selecting a section to delete, I forgot to click the scissors for both beginning and end of selection. However, that didn't do squat for selecting both tracks. I found it be so

Music Maker

33 answers, most recent on 1/17/2025

RE: magix music maker 2024 won't load past loading keyboard shortcuts

@SCOTT-CHAMBERLAIN Hi Late to the party on this one - the MUMA location error is known to be occur when an external audio device is connected to the computer due to an external audio interface ASIO driver mismatch. If you are using an external audio

Other products

7 answers, most recent on 4/2/2024

RE: I need to activate Video Saver in my new computer. Old is dead.

I have same email. Maybe I have typing error in email in first registration? I just install program and give serial number and mail. Then test that it works. Now I need to use it with new computer 😞

Music Maker

17 answers, most recent on 6/11/2024

RE: Previous Audio Error (still a problem)

@Riley-Coach Hi . . . . I believe I got them right. . . . . Referring to the image above, in Windows File Explorer when you click Documents (magenta arrow) and open the Magix and in the location indicated by the red rectangle is where your

Music Maker

27 answers, most recent on 12/6/2023

RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium

@DanM. It would appear, from the error message and the screen behind, that you are trying to install Music Maker whilst also having a version of the program open and running. Is that true? If so, try closing the version that is open and then retry

Rescue Your Videotapes!

14 answers, most recent on 9/17/2023

Magix Video Saver no image in the program

Hello. I purchased the Magix Video Saver kit. I installed it from the disc according to the instructions and activated it. However, I have a problem because there is no image or sound in the program. I have given permissions to the camera and

Music Maker

4 answers, most recent on 10/6/2022

RE: [Solved] How to get unlimited loops to load

First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You

Other products

3 answers, most recent on 9/28/2022

[Solved] Error Code 29

Hello! When starting up my Audio & Music Lab 2014 Premium I was prompted that the licensing needed to be check and clicked on "check license now." After doing so a box popped up that said "Unfortunately your license was not successfully checked.

SOUND FORGE

3 answers, most recent on 9/12/2022

[Solved] Sound Forge Pro 13 for Windows... initialization error code: -59

After 2.5 years of use, I now get this initialization error code: -59 message... and cannot open the program. I'm wondering if someone can provide a solution to resolve? I moved from US to the Philippines 2 years ago if this makes any

Movie Studio

3 answers, most recent on 9/4/2022

[Solved] DVD Archetect needed to be reinstalled, but early on it fails

I've followed the support steps here and it didn't solve this "no internet" (when I have a connection) and it didn't help. I also turned off my Firewall and Antivirus (I didn't have to do that in the original install), no change, it still reports no

SOUND FORGE

3 answers, most recent on 12/28/2022

[Solved] Audio Preferences "Error" will not choose "Stereo Mix" Realtek

With Sound Forge Studio 16, Windows 10 and standard Realtek sound service from motherboard: - Under Preferences, Audio, cannot find any audio choice for "Record". I am using Windows Classic Wave Driver. Playback is Speakers (Realtek etc). Record all

ACID

5 answers, most recent on 8/6/2022

[Solved] Audio renders are coming out very low, when rendering to .WAV or .mp3?

I am using most recent version Acid pro 10, I put together a mix or project yester day, all meters seemed fine nothing in the red on individual tracks nor the master audio meter. Distortion happens if I try to adjust all audio levels even if not

Other products

2 answers, most recent on 7/1/2022

[Solved] Music Maker Crashed after purchase of Summer Bundle will not download

After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is

Movie Studio

40 answers, most recent on 6/27/2022

[Solved] Use of Camera/Zoom Shot causes errors and crashes at export

When using Camera/Zoom Shot function exports will fail or record a black screen. When I remove the function, the export will work fine. I used an earlier version of the program without issue on the same computer. After the upgrade this program

Music Maker

5 answers, most recent on 5/21/2022

RE: [Solved] Cannot load instruments after a clean (?) install!

To cut a long story short: other programs began "complaining" about the documents folder, so it couldn't possibly be Samplitude/MusicMaker fault!The fact is that, a couple weeks, ago my documents drive D: began giving signs of an eminent death

Music Maker

5 answers, most recent on 5/21/2022

[Solved] Cannot load instruments after a clean (?) install!

In all installed MAGIX products - Music Maker, Samplitude, Independence,I couldn't load any instrument, when selecting one a popup window informs"get_user_documents_pah() cannot get the documents path!"I uninstalled all programs, cleaned lots of

Movie Studio

One answer, on 5/10/2022

[Solved] Crashes immediately after Splash Screen

Issue: Can't open Movie Studio 17.0 Platinum (Build 223). Every time I run Movie Studio, I see the splash screen and the progress bar moving along to the end. After it says, "Creating Windows..." the splash screen then goes away and then Movie

Music Maker

11 answers, most recent on 5/2/2022

RE: [Solved] Various issues

@coneman Hi The Muma location error -usually means there is an external audio interface ASIO driver mismatch. If you have an external USB audio device then disconnect the device before starting Music Maker. Once MMM is started, plug the device and

Video Pro X

8 answers, most recent on 4/26/2022

RE: [Solved] system crash Video pro x13

@Graham-Packer Hi . . . . when trying to export the video it fails and shows up error code:copy to export adaper . . . There are 2 issues with VPX 13 and the Nvidia GPU's The GTX 780 does not support hardware acceleration for Importing, Processing

SOUND FORGE

2 answers, most recent on 4/25/2022

[Solved] PROBLEMS WITH AUDIO STUDIO 15

ENGLISH: Hi,I'm a Sound Forge Audio Studio 15 user and I've been having issues since the last software update.Every time I open the program, an update screen opens and when I click on "Start Installation" the window simply disappears without any