Comments

Robert-Jeffree wrote on 4/4/2022, 9:51 PM

See if the following link helps

It still refers to the string you have indicated (I don't have that string, with the /info extension either) so try the second option

https://www.magix.info/us/support/article/elements-ofx-module-error--674/

Last changed by Robert-Jeffree on 4/5/2022, 1:19 AM, changed a total of 1 times.

AMD Ryzan 5 3600, Asus GeForce GTX 1650 (GDDR6) Graphics, (517.48) Asus Prime B550M-A LGA 1200 mATX Motherboard, MWE White 550W 80+V2 power Supply. 500GB NVME M.2 PCIE SSD, Kingston Fury Beast 16GB DDR4 Ram, 2TB HDD, Philips 32" 325C 1920 x 1080 Monitor, Samsung 28" 3840x2160 UHD 4K Monitor, Win 10 (21H1). MEP Premium Version 20.0.1.80 (UDP3)

 

 

 

johnebaker wrote on 4/5/2022, 5:33 AM

@Roger-Moreno

Hi

Assuming you have just downloaded, installed and activated/registered Movie Studio 2022 - did you then download and install all the extra content that became available?

If not then do so, the option is under Help for the extra content.

HTH

John EB
Forum Moderator

 

VPX 14, MEP Premium 2022, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Roger-Moreno wrote on 4/5/2022, 3:08 PM

Thank you Robert, my problem is that c:\Program Files\NewBlueFX\Common\ApplicationManager64.exe /info. does not exist on my computer

Roger-Moreno wrote on 4/5/2022, 3:13 PM

When i follow the instrctions to correct this error: "Elements.ofx error." I cannot fine the the following .exe file as stateted on the solution: c:\Program Files\NewBlueFX\Common\ApplicationManager64.exe /info

Robert-Jeffree wrote on 4/5/2022, 3:56 PM

That's why I said follow the second option, whilst I have that file string, it does not have the /info extension

If the problem persists, we recommend the following additional steps:

Locate the folder C:\ProgramData\MAGIX\Common\VfxPlugins and rename it to "VFXPlugins1".

Create a new folder named "VfxPlugins".

Locate the folder C:\Program Files\Common Files\OFX.

Search for the file "Elements.ofx" in the folder and rename it to "Elements1.ofx".

Start the program again.

 

 

AMD Ryzan 5 3600, Asus GeForce GTX 1650 (GDDR6) Graphics, (517.48) Asus Prime B550M-A LGA 1200 mATX Motherboard, MWE White 550W 80+V2 power Supply. 500GB NVME M.2 PCIE SSD, Kingston Fury Beast 16GB DDR4 Ram, 2TB HDD, Philips 32" 325C 1920 x 1080 Monitor, Samsung 28" 3840x2160 UHD 4K Monitor, Win 10 (21H1). MEP Premium Version 20.0.1.80 (UDP3)

 

 

 

Roger-Moreno wrote on 4/16/2022, 1:44 PM

Hi Robert, thank you for you reply, however, after making the suggested changes and restarting the application, I still receive the same message. If I don't find a quick solution I will be requesting a refund and request the Magix Pro Editing version. I'm very desatisfied with the technical support received from the support team. Once again. thank you for your reply.

Reyfox wrote on 4/16/2022, 3:45 PM

@Roger-Moreno , you have the serial number, correct? Maybe downloading it directly from Newblue FX and then seeing if it appears

Also, the folder you posted is not correct. If ApplicationManager is installed, the .exe file is located here:

C:\Program Files\NewBlueFX\Common

You have c:\Program Files\NewBlueFX\Common\ApplicationManager64.exe /info

CubeAce wrote on 4/16/2022, 4:03 PM

@Reyfox

Hi. I think you have contacted the wrong person.

@Roger-Moreno

Assuming you are referring to the last Magix upgrade offer of having NB Stylizers 5 ultimate?

Does your computer system meet that programs minimum computer requirements to work?


A recent Nvidia or AMD GPU that supports OpenGL 2.1 or later. 1 GB VRAM is required. 4 GB VRAM is recommended when working with HD content.

Ray.

 

Windows 10 Enterprise. Version 21H2 OS build 19044.2075. Direct X 12.1 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 31.0.101.2111 with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for C: drive backup 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal projects 1 for Library clips/sounds/music/stills./backup of working projects. 1x WD RED 2TB drive. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia gaming driver version 31.0.15.1694 1280xCUDA cores Direct X 12.1. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 21.0.2.138 and VPX 18.0.1.95 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

Reyfox wrote on 4/16/2022, 5:25 PM

@CubeAce thanks....corrected.

Roger-Moreno wrote on 4/19/2022, 10:56 AM

Hi CubeAce. I think my laptop meets the requirements:

Device name    LAPTOP-NVRN4LST
Processor    Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz   2.71 GHz
Installed RAM    8.00 GB (7.88 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display

I will uninstall Movie Studio 2022 Suite, I will reinstall Movie Edit Studio 2021., and again begin the update from there.

I will let you know the results. Thank you in advanced

CubeAce wrote on 4/19/2022, 11:39 AM

@Roger-Moreno

Hi Roger.

It will run Movie Studio 2022 Suite (probably not as well as it did MEP 2021) but probably not NB Stylizers 5 ultimate as there is no separate graphics card on your system.

Ray.

 

Windows 10 Enterprise. Version 21H2 OS build 19044.2075. Direct X 12.1 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 31.0.101.2111 with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for C: drive backup 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal projects 1 for Library clips/sounds/music/stills./backup of working projects. 1x WD RED 2TB drive. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia gaming driver version 31.0.15.1694 1280xCUDA cores Direct X 12.1. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 21.0.2.138 and VPX 18.0.1.95 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

Roger-Moreno wrote on 5/2/2022, 2:18 PM

Once I reinstalled and downloaded NEWBlue FX and reactivated it, I'm now do not received the error message. Thanks to everyone that took the time to help me,