• Music Maker

  2 answers, most recent on 9/8/2022

  [Solved] Magix has locked me out of their product that I have a legal license t
  After reinstalling on a new computer, Music Maker 16 was working until I went online. I put in an second email different from my original email and lost my registration. Now the program is rendered unfunctional. Hopefully they will fix this.
• Movie Studio

  5 answers, most recent on 2/26/2024

  RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
  @RichardDP Hi Richard. A red line across the top of the timeline normally indicates a pre-render. Try placing your [ and ] markers at the beginning and end of that section and then pressing the small downward triangle next to the lightning symbol
• Movie Studio

  5 answers, most recent on 1/4/2024

  RE: Artifacts appear when exporting from Movie Studio Platinum 2024
  @johnebaker Hi John. Why would any playback program make a difference to only the transitions of a rendered file? To me it just looks like way too low a bit rate on the conversion. It is very lacking in detail even when there is no transition going
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  @Willig @Gid Hi. I have just tried using this plugin as well. The export is taking approximately 30 seconds per frame to render to a 4K MP4 video on my machine. Playback is anything but smooth. I have send a support request for information to New
• Video Pro X

  10 answers, most recent on 12/23/2024

  RE: Update waveform
  I'll try to explain my workflow. The main file in my project is the audio file exported from my DAW. There is no file that is nearly as important. You won't believe how many times I update it before I am finished! Every time I decide to add a few
• ACID

  One answer, on 7/30/2024

  RE: Acid Pro 11 Freezes rendering to MP3, doesn't update to latest Rev
  @RJB You can contact customer support at infoservice@magix.net and ask them for download links to the latest updated. Try also to turn off Windows Defender temporarily. Regarding your render issue, do you use already compressed audio files in your
• Movie Studio

  5 answers, most recent on 3/11/2025

  RE: Crackling/popping noises in exported video audio
  Hi and welcome to the user to user forums. First, make sure the volume isn't clipping for the output by turning on the limiter on the output volume slider of the audio mixer. Internally the volume will not clip when played but could be too hot for
• Movie Studio

  12 answers, most recent on 3/26/2024

  RE: Is there a way to download any bug fixes for Movie Studio 2023?
  The external hard drive is connected via a USB 3 cable directly to my PC. Not sure on the other question, but it slows and stops in the middle of a longish clip. No other things like tltles, extra audio tracks, or transitions are present on the
• Movie Studio

  45 answers, most recent on 11/29/2023

  RE: Which version supports 4k video editing
  My issue with the file turning upside down is as follows. Record video in 4k on iphone 11pro Download to folder on portable hard drive. Import from drive into Magix. Select file in Magix and copy to timeline,as soon as proxy has finished and the
• Other products

  One answer, on 8/16/2022

  RE: [Solved] color change without any filters in vegas pro after rendering
  @Dhananjay-Chandrasekhar Hi, sorry wrong forum, it's prob your GPU driver that needs rolling back to a previous version, have a look at this on the Vegas forum
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Miami-Sound That sounds horrible, and impossible to get a mix like that. brutal. When mine was crashing every time I rendered an mp3, I tried File > Real-Time Render and it worked. Who knows maybe that would work for you, albeit slower . @VMP
• Movie Studio

  18 answers, most recent on 3/14/2024

  RE: versions 2023 and 2024 Movie Studio Platinum on the same machine
  Hi, In the MMS 2024 Platinum test version, I was unable to evaluate whether there was a real improvement in rendering compared to the my version Platinum 2023! I only saw visual improvement! In this sense, did you who have version 2024 notice an
• Movie Studio

  17 answers, most recent on 7/17/2024

  RE: Drop shadow on Portrait clip.?
  @Gid Hi Gid The simplest method, ie no need for any effect and does not hurt the render time, is to place an black rectangle image between the image and the blurred background and resize it to give the border widths you need. The image I have used
• Other products

  One answer, on 8/16/2022

  [Solved] color change without any filters in vegas pro after rendering
  color is getting changed in veqas pro without adding any filiers. even in preview also it is shown in a different color during rendering. attached the screenshot of the actual and the out put video.
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  Hi Ray, just a quick question. When all are changed to CPU, does the renderer need to standard? All project video files are stored in a local C laptop drive. But all the files I gave dragged and dropped from the external hard drive. Regarding the
• SOUND FORGE

  10 answers, most recent on 11/24/2023

  RE: Sound Forge 17 Pro - Fx Plugin render adds 170ms to end of track
  @FB33 Hi In addition to @SP.'s comment, is the low pass filter set with a 'brick wall', ie high rate of cut-off slope, if so this can cause a resonance which may extend the audio by a very small amount. In this case, try changing the cut-off so
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley, @AAProds Hi Rick. Al . . . . you can further reduce the eventual file size by removing the end of "Shane", at the start, and the start of "Jackal", at the end . . . I repeated the tests with the original mts file, removing the above and
• SOUND FORGE

  One answer, on 9/6/2024

  RE: Sound Forge 10 Save/Export distortion!
  Welcome to the Magix Sound Forge users community @Mif. A fianging type sound is usually an artifact of a very low bit rate MP3. Encode MP3s at a minimum of 128 kbs or higher (320 kbs is the maximum MP3 bit rate). That said, It is best to save new
• Movie Studio

  44 answers, most recent on 5/30/2024

  RE: Movie Studio 2025 Released
  @CubeAce Greetings Ray, OK, now I'm scared. I accidentally opened an AV1 rendered video (MS2025) in Windows(11) Photos app - mouse right click. It played OK. Did something else then reopened Explorer and the AV1 file that had no thumbnail now has a
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  @fishycomics Hi . . . . I have to again render and overwrite and works on the render, as long as movie 2023 stays open, once closed. it REPEATS all over agan. there is no SAVE at all as I can not find it . . . . . In addition to @CubeAce comment,
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  @DarkWestern Hi . . . . . Are there any theories as to how this could happen? Is there some way to inadvertently hide objects, or restrict their visibility? . . . . . I have seen this loss of icon/preview before to indistinct blocks, IIRC it was
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  OK folks i do appreciate your help and i'm sorry to keep posting things about my issues because the magix software still works OK despite the open gl error messages i get when i launch the program but I'm attaching the read out from a open gl
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  Thanks again for the response. Correct on the image format, they are YUV 8bit 4:2:2 in the bt470bg (601?, PAL?) colorspace. Couple of things of note, I'm in the US thus have it set to NTSC (I noticed PAL in previous posts). While I do have an NVIDIA
• Movie Studio

  5 answers, most recent on 4/24/2024

  RE: can't access previous saved projects Movie edit pro 2019
  @Paul-Fox Hi and welcome to the user to user forums. An MVP file is not a video file but an instruction set to tell the Magix program how to put the video files together that you edited ready for exporting to a rendered video file type like MP4 of