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  • Rescue Your Videotapes!
    15 answers, most recent on 1/5/2021
    RE: Conexant Polaris Unused CIR function- failure to install driver Win 10
    @carl-kesson Hi CxUnCir.inf is the Conexant video grabber. If that fails I would suggest you raise a support ticket/contact sales through the Support link at the top of the forum - see this guide how to navigate through the support system. John EB
  • Rescue Your Videotapes!
    15 answers, most recent on 1/5/2021
    RE: Conexant Polaris Unused CIR function- failure to install driver Win 10
      This the latest events on video grabber Device USB\VID_1D19&PID_6120&MI_00\7&24a5ac53&0&0000 was not migrated due to partial or ambiguous match. Last Device Instance Id:
  • Rescue Your Videotapes!
    5 answers, most recent on 11/29/2020
    RE: Digitising hi8 tapes - plays fine on camcorder but static on laptop
    @Scarlett-Simkin Hi . . . . I have tried on two different PCs. I have tried different cables too. So I assume it is an issue with the MAGIX Usb or software but I can't work it out!. . . . That does suggest the problem is with the Video Converter,
  • Music Maker
    10 answers, most recent on 11/30/2020
    RE: Unable to add soundpools after purchase and installation
    @Kyle-Hardin Hi Looking at the video clip Music Maker appears to be missing (IIRC) two Movie Score Soundpools - is the program registered and activated with the serial number you received? Is there an icon at the bottom of the Store showing you have
  • Movie Studio
    8 answers, most recent on 11/25/2020
    RE: How do you or even can you, Stitch 360 GoPro Fusion Video Files?
    @CubeAce Hi Ray Thanks for that Intel link - Very interesting! It highlights the points that you and the rest of us stalwarts have been banging on about in regards to the need to keep our hardware and software "up to the minute" to handle the
  • Web Designer
    4 answers, most recent on 11/23/2020
    RE: Magix Server Down?
    There were some server issues which have now rectified. My sites are now functioning correctly. Depending on your product I think you may have to contact sales / support for registration help. I am personally not familiar with Studio 17. I use Web
  • ACID
    3 answers, most recent on 11/20/2020
    RE: Poor Video Quality when rendering from Acid Pro 10
    @Ryan-Madonna Welcome to the Magix user to user forums. I don't have ACID so can't comment on the output quality of video which it produces but, if I needed to do something similar I would use the video track in the DAW, in your case ACID, as a
  • Movie Studio
    5 answers, most recent on 11/12/2020
    How exactly to use the De-Noiser (advanced features)??
    I use MEP pro.Shot a load of videos yesterday, but there was some kinda huge air-con generator outside the building, which was making a constant extractor-fan type noise for the entire day!! :@I want to use MEP audio-cleaning feature to remove that
  • Other products
    One answer, on 10/31/2020
    [Closed] Sonya7siii 4:2:2 10bit video DOES NOT WORK for Vegas Pro 18!
    Hello to everyone! I received my Sony A7siii 2 weeks ago and had MAJOR issues with it's 4:2:2 10 bit codec. Vegas Pro 18 crashes EVERYTIME I try to crop my video. I have to uncheck the "Enable Legacy AVC decoding" and "Enable Legacy HEVC decoding"
  • Music Maker
    9 answers, most recent on 10/28/2020
    RE: Cannot import external VST's
    Hi John, Many thanks again for your advice. I'd already made separate folders for the three groups, as you suggested in the C:\Programs\VSTplugins folder, but other than the instruments, I'd no idea how to centralise effects and/or samples(Loops)
  • Music Maker
    9 answers, most recent on 10/28/2020
    RE: Cannot import external VST's
    Hi John, Many thanks for your advice. I have a whole load of VST instruments, Effects and Loops(Samples), which I've put into separate sub-folders for each within the VST Plugins main folder. Using your guide, I've been able to add some of the
  • SOUND FORGE
    10 answers, most recent on 4/21/2021
    How do I open m4a files in Sound Forge 14 app without converting
    Hi, Magix Team, I've purchased SF14 from windows10 store today for editing many of my m4a files recorded from iphone device. Unfortunately, I get to know m4a file can't be open directly in SF SW as default, when I found previous some questions here.
  • Video Pro X
    6 answers, most recent on 10/27/2020
    RE: can't access the code,
    VideoPro X(12);  i did ( or maybe still do, ) have an account but it no longer accepts my email or password. to be able to get the activation code. yet i am able to use my email and password for the forum????? of course trying to contact or talk
  • Other products
    No answers, created on 10/14/2020
    Pioneer DDJ or Hercules???
    I am a newbie and am willing to buy a DJ controller. I have read an article about the Best Budget DJ Controller, but I am confused between Pioneer DDJ and Hercules. Can someone guide me, which is the best of these two?
  • Movie Studio
    21 answers, most recent on 10/9/2020
    RE: Many effects aren't working. Movie Templates causing program crash.
    @Deltani Hi Deltani. I'm not sure what John or the others are thinking but you are basically correct but also a bit wrong. A prebuilt machine should be standard and tested but still not suitable for certain applications which is why producers of
  • Movie Studio
    5 answers, most recent on 10/3/2020
    RE: Do I qualify for an upgrade price to a newer version?
    @Steven-Schmitz Hi Steven. Please don't underestimate the new system requirements. The website page is quoting bare minimum requirements to get MEP 2021 to run. Not necessarily run well. Full processor model number would be appreciated and you may
  • Movie Studio
    24 answers, most recent on 11/1/2020
    RE: Program crashing
    @Trevor-Smith Thanks for the MediaInfo data. It shows that your file plays for just under 50.8 seconds and is 4.41 GB. Despite the info showing that the IYUV codec is being used I think we can safely say that it is "Uncompressed"! If my maths is
  • Movie Studio
    17 answers, most recent on 9/23/2020
    RE: Setting the start point for a stopwatch / time code
    @AAProds Hi Alwyn. Under Title templates there are seven (in my version) of them MEP Premium depending on what you need. I can put up a 'How to' video tomorrow for you if you wish. This is how I do them (rough guide, more can be done if needed).
  • Other products
    One answer, on 9/19/2020
    [Closed] Movie Studio 16 Doesnt have Custom Template option when rendering
    Hi, Im editing a video for IGTV format, and Im trying to make my video's resolution into one perfect for vertical phone viewing. My videos on my timeline are all original vertical, which means that when under preview on Movie Studio 16, its a
  • Photostory
    One answer, on 9/18/2020
    RE: Product will not down load
    @Patricia-Kloenne Just click the Continue button and the download will do just that. I experienced the same - that the download stopped by itself, and completed the task by the described procedure above. You may find that some effects and extras
  • ACID
    5 answers, most recent on 9/17/2020
    RE: Melodyne doesn't work.
    @Matt-Francis There are a considerable number of tutorials for the various versions of Melodyne on the Celemony site . I would suggest looking there for what you want to learn. In practice, I suspect Magix would have neither the time nor the
  • Video Pro X
    2 answers, most recent on 9/16/2020
    RE: Locked tracking stabilization
    @Olfo Hi, Neat effect. It looks a bit difficult to do in Resolve even though Resolve has some nice tools to do so. In VPX using the attach picture to position may help, but I would do it by keyframing size position. I tried it by using an arrow
  • Movie Studio
    42 answers, most recent on 9/13/2020
    RE: Unable to play MP4's, installed Quicktime damaged Magix software?
    @CubeAce Hi Ray, Apologies, I deleted my reply you responded to. I get overly excited about this, even after nine years, but I'm also aware of my shortcomings, sometimes I re-read what I post and think it sounds like I'm bragging, when all I'm doing
  • Movie Studio
    42 answers, most recent on 9/13/2020
    RE: Unable to play MP4's, installed Quicktime damaged Magix software?
    @CubeAce Hi Ray, Thanks for the insight and video examples, As I mentioned previously, I accidentally fell into this circumstance I find myself in. I've accepted that my 'mentality' is 'artsy fartsy' as I seem to have more and more trouble w/
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