Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Only the members of the teams that worked on Sequoia and Samplitude (and Music Studio) who wanted to go with the acquisition are moving to BorisFX. The team that works on Movie Maker (and Sound Forge) was not part of the acquisition. While there was

Music Maker

3 answers, most recent on 10/15/2023

[Solved] Cannot Export Song in any format, it crashes

I am having an issue exporting one of my songs from Magix Music Maker and it is quite frustrating. Every time I try exporting it with the normalize feature checked, it normalizes up until maybe around 35% and then Music Maker crashes instantly. If I

ACID

8 answers, most recent on 12/4/2023

[Solved] Update to ACID Music Studio 11

The product tells me that there's an update, but the first thing it tries to install is the Microsoft Visual C++ 2013 x64 redistributable, which fails. This is already installed, but the installer is trying to install it anyway. I can't get past

Music Maker

7 answers, most recent on 6/25/2025

How do I cancel my subscription so it doesn't automatically renew?

Jak anulować subskrypcję, aby nie odnawiała się automatycznie? Music MakerLoops Unlimited

Audio Cleaning Lab

2 answers, most recent on 10/22/2023

[Solved] Trying to record produces an error message

Trying to record produces the following error message: The wave shape device 'stereo mix(Realtek High Defini' cannot be opened for recording! Reason: Undefined external error. I am using Windows 10 with 8GB of RAM and this has happened since Windows

Music Maker

2 answers, most recent on 6/24/2025

Music Maker 2026?

Has anybody heard about version 2026? I remember that new version was in most cases released about this time of the year.

Music Maker

7 answers, most recent on 7/24/2025

RE: Installing Music Maker

@brian-king3676 Login with your customer account e-mail and password inside the app. If it doesn't work try to install the updates to Music Maker 2024 first.

Music Maker

One answer, on 1/13/2025

its shown music maker free addition but i am a premium member

its shown music maker free addition but i am a premium member. my id is Email address removed by Moderator please solve it

Music Maker

17 answers, most recent on 10/1/2024

RE: [Closed] Why can't I start Music Maker?

I restarted my PC at least 10 times :-) and uninstalled Music Maker and reinstalled it 3 times and still can't start the program. I also tried your advice and removed musicmaker.ini and also no success :-) but thank you. You gave me an idea and I

Samplitude

2 answers, most recent on 6/5/2023

RE: [Solved] Later tempo markers move as you move earlier markers.

@Rafiniak Check the Tempo Map Dialog under Edit > Tempo. There should be a section to retain musical position after tempo changes and a checkbox for Tempo marker positions. Maybe this is what you want.

Photostory

11 answers, most recent on 2/5/2025

RE: Adding my own music

@JANET-NICOLAS Hi . . . . Can I use purchased material from Itunes for example . . . . This depends on the terms and conditions of use for the music you purchased.- you smay find these in the listings for the music you wan to use or in your Apple

Music Maker

2 answers, most recent on 7/11/2023

[Solved] unable to enter

I downloaded and installed Music Maker 2024 successfully. When I tried to open it I got a locked screen and the message "Installing import modules>" It sat like that for hours, no response from clicking on any icon. I had to close by using the

Music Maker

17 answers, most recent on 5/29/2024

RE: [Solved] Music Maker just locks up & becomes un-responsive

@SP. I thank you for your reply.As a software engineer with over 40 years experience 34+ professionally I know the issue lays within the design of Music Maker software itself. It's not slow it literally locks up and freezes, all other apps are

Samplitude

4 answers, most recent on 3/25/2025

music studio 2025 Auto Mastering?

Is Auto Mastering feature not included. Looked everywhere, nothing.

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Further to my previous posts to add insult to injury I have been offered an upgrade to Music Maker Ultimate 2026 for £39.99 less than a week from upgrading to Premium (my query was Premium was offered at £22.99 but I paid £39.99). What is going on?

Music Maker

3 answers, most recent on 1/24/2025

Cannot record microphone or hear keyboard

I recorded over 100 songs with the original magix music maker. I upgraded to magix music maker 10 and haven't been able to record anything. I'm so defeated and unable to do anything since.

ACID

10 answers, most recent on 4/13/2025

RE: manual

https://steamcdn-a.akamaihd.net/steam/apps/1026920/manuals/ACID_Music_Studio_11_EN.pdf?t=1554452353

Music Maker

3 answers, most recent on 5/11/2023

[Solved] PROGRAM WILL NOT DOWNLOAD

I've had MUSIC MAKER 2023 for over a week. The manual downloaded without a problem, but the actual music maker feature will NOT DOWNLOAD. I have Windows 11 and it still won't download. I tried to contact the sales department but every response I get

Music Maker

4 answers, most recent on 1/8/2024

RE: [Solved] Soundpools missing

@Lennart-Nordenbjerg Hi, you need to make a litle program that put them in the loop again. Assuming that you have logged in, I created a button to Add new Soundpools which also adds old Soundpools and surreptitiously added it to your Music Maker

Movie Studio

7 answers, most recent on 12/14/2024

RE: music added to a video time line

i forgot to ask... i downloaded a bunch of royalty free music . anyway to bring them into the audio menu in 2025? all i can seem to get in there is free music. i would like to import my music files into that menu

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from

Samplitude

3 answers, most recent on 11/2/2024

RE: Audio Preferences

@VWC As far as I know, old Music Studio versions have a different audio engine compared to Samplitude. They are identical since Music Studio X8. You can select WASAPI if you use Music Maker ASIO or Flex ASIO in Samplitude.

Audio Cleaning Lab

4 answers, most recent on 1/26/2024

[Solved] How do I know when/if Smart Cleaning has actually been actioned

An old program, Magix Audio & Music Lab Premium (22-2-0-53), I have just started recording some of my (very old) Vinyl. I am currently at a loss to see how I would know when using the ‘Auto Cleaning’ tool that the recommended effects have been

Music Maker

One answer, on 4/9/2025

RE: Synthesiser

@David-Pook This is not how this works. Your synth can either send MIDI messages to Music Maker or an audio signal (its own sounds). If you have a VST instrument or effect with a resonance/frequency/tone setting you can try to map it to the knobs of