• Sequoia

  One answer, on 7/28/2025

  RE: Kontakt 8 doesn´t work on Sequoia 15
  @Pepito-PollasDuras Welcome to the Magix users forums. Sequoia, along with Samplitude and Music Studio is now owned, developed and supported by BorisFX, it is no longer a Magix product. Hence I would recommend you register at and repost your
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi. If there have been any operating system updates to your husbands phone it is conceivable the phone has been updated to use the latest codec. Apple continuously does this. It does not want it's users to use other operating system
• Video Easy

  2 answers, most recent on 7/28/2023

  RE: [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
  @martti.saarelma Hi . . . . I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. . . . . The download you are getting is not Movie Edit Pro Plus - it is for a
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @SP. Looks like you are correct. I just tried to log in. @Stephen-Chisholm You should contact Magix for a refund at infoservice@magix.net or through your Magix account. Those products should be taken down from the website. Ray.
• SOUND FORGE

  4 answers, most recent on 8/26/2023

  [Solved] Unable to download product and manual
  I just purchased Sound Forge Audio Studio 17. The download link doesn't work! I check the "I'm not a Robot" box, then click on the "Start Download" button and nothing happens. This is a Windows 10 computer.
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  Hi. Welcome to the user to user forums for non Vegas products. If you last had Movie Studio 16 then at that point it was still a Vegas branded program which Vegas terminated permanently at version 17 to concentrate on the Pro versions of the
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Movie Studio

  4 answers, most recent on 10/29/2025

  Magix HUB
  Hello there, Can anyone help: this is the issue: A valid subscription or product with a hub quota is required to download and use the stock content. I tried almost everything. I found a folder must be deleted but I am not so sure. I bought the
• Audio Cleaning Lab

  3 answers, most recent on 10/7/2023

  RE: [Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
  I finally discovered there is a CD Text checkbox on the Create CD dialog. So, the product does support CD Text. If you complete the id3 tags, then they will be written to an audio CD. Many PC players won't show the tags, but if you press the Text
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
• SOUND FORGE

  3 answers, most recent on 5/16/2025

  Loss of customer - you ruined Sound Forge!
  I have been using Sound Forge since I was in college, on version 4.5. For quite a while I was on version 10, which was doing everything I want and need it to do. However, with the purchase of an updated version of Vegas, my bundle came with Sound
• Photostory

  No answers, created on 4/10/2025

  Purchase of Maps
  I am having difficulty purchacing Ultimate Maps , or even Europe maps. I have a MAGIX account but the system does not seem to be working to sell this product I am running PHOTOSTORY 2025 Computer: Win Intel I7 gen 11
• SOUND FORGE

  One answer, on 4/24/2025

  RE: Registration failed
  @Michael-Malloy6896 Are you trying to use a different e-mail address than before? The software is perhaps already registered to a customer account with a different e-mail address. The software is now bound to that account and cannot be registered to
• Movie Studio

  18 answers, most recent on 2/13/2025

  RE: Magix Restructuring Update
  This is a lot of discussion about something that, I can say, is pretty wild speculation right now. Erento's other product offerings are quite different from Magix and the management is quite aware of this. I cannot promise anything (as the listed
• Other products

  One answer, on 2/27/2025

  Magix Foto Designer 7
  Xtreme Photo & Graphic Designer I originally began using your products in and registered 05/06/2008 with SN: P- removed by Moderator I also signed up for Photo Manager 2007 (Xtreme). Registration date: 02/24/2009 Lastly, was Xara Photo &
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi Please do not duplicate post the same comment in different topics. I have removed your comment from the other topic. @browj2 has suggested an alternative solution above which is more accurate and less time consuming then cutting on
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @jesse-b Error 24 usually appears if you try to enter an e-mail address which is not the e-mail address of your Magix customer account. But rarely this can also happen if you enter the correct e-mail address. In that case, please visit Magix.com and
• ACID

  3 answers, most recent on 12/27/2025

  RE: Music Studio Error 24
  @gerald-angiari Votre message a été masqué car il n'est pas pertinent par rapport au sujet de cette discussion. Veuillez créer une nouvelle discussion en précisant exactement quels produits Magix vous possédez. Merci. JeffModérateur du forum   Your
• SOUND FORGE

  5 answers, most recent on 7/17/2023

  [Solved] Activation issue / Reinstall SoundForgeStudio16
  Hi, I tried to reinstall Sound forge studio 16 which bundled with Vegas 20.I purchased it from your Japanese reseller SOURCENEXT.The issue is that I can not reinstall it to the same PC as before.I have not used Ozone but I tried it this time but it
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  Hello, @Reyfox, @AAProds, @me_again, @johnebaker, @johnebaker, When was Magix released? Magix products and services were first offered in other European countries and the US from 1997 onwards. In 1997, the company's first video editing software,
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  Me and kaspersky tech support ran through some scenarios. The SF18 batch process doesn't work whether kaspersky is running or not. This is not normal. I just bought your product and it isn't working.Hello? Earth to Magix. I just bought your program
• Off topic

  163 answers, most recent 7 hours ago

  RE: Magix support has not responded to support tickets for months
  @Alex.G. Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page. From what I can see, it looks like you may have an account
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Hi. Okay, fine, that's what we pay for, not for nothing to work. But 1) the software is poorly optimized, for starters. 2) There are repeated sound loops in many sound packs. Very few, if any, dark techno loops. etc... and we could go on listing
• Video Pro X

  One answer, on 9/14/2025

  RE: [Closed] In Vegas 20 Pro - window is not fully expanding
  @JohnTV Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should also