• ACID

  4 answers, most recent on 5/21/2020

  RE: [Solved] ACID version 11 error None of the files dropped on ACID could be...
  I recently upgraded from an older version of ACID to version 11; however, whenever I try to import files I now get this error; "None of the files dropped on ACID could be opened".The files are MP3 format & I did not have this issue with the
• ACID

  4 answers, most recent on 5/21/2020

  [Solved] ACID version 11 error None of the files dropped on ACID could be...
  I recently upgraded from an older version of ACID to version 11; however, whenever I try to import files I now get this error; "None of the files dropped on ACID could be opened".The files are MP3 format & I did not have this issue with the
• Photostory

  3 answers, most recent on 4/2/2020

  [Solved] Frozen since updating on 26th March 2020
  Hi, I bought Photostory Deluxe along with ultimate traveler package) on 24th April 2019, its last update was on March 26th 2020 Has anyone had an issue with the last update? After the update on March 26th I did not use it until I tried today,
• Rescue Your Videotapes!

  3 answers, most recent on 3/31/2020

  RE: [Solved] Set-up issue
  @Paul-Bennett Hi In addition to @emmrecs comment. . . . . I just get an image of me via my web cam . . . . When you select to record from the Import from analogue sources eg video recorder option the following window opens - in this window the drop
• Music Maker

  8 answers, most recent on 3/30/2020

  [Solved] Music Maker won't read the file location of certain loops
  When I click on certain loops from certain soundpools, instead of playing that loop, it gives me the following error message: The issue is, the program HAS all the right perms to read the file and the Drive is not full (I haven't even filled up 50%
• Movie Studio

  23 answers, most recent on 3/24/2020

  RE: [Solved] Recommendations/Suggestions please for export of short video clips
  @Xenofex2 Hi George I should create a tutorial on how to create custom presets. I have the preset uploaded to Dropbox. Download it, and put it in the following
• ACID

  2 answers, most recent on 3/10/2020

  [Solved] Acid Pro v10 365 content
  I have updated my 365 subscription loaded v10 but there is no content ? The drop dowh menu link for content and the box opens but no content .This is the first time ive had this problem can someone help  
• SOUND FORGE

  9 answers, most recent on 2/28/2020

  RE: [Solved] Split function won't turn off
  rraud/emmrecs - I found the function that controls a series of features, including the Split feature. It's under the Options menu and the "Edit mouse mode" drop down. It uses the letter "V" to turn it off. Things seem to be working as they should at
• Movie Studio

  4 answers, most recent on 1/27/2020

  RE: [Solved] MEP 16.0.4.124 Windows 10 OS Title templates cross fade problem.
  @trout Hi . . . . If I place the Abeezee template then attempt to load the Alex Brush template directly after, the Alex Brush template doesn't get placed but the Abeezee template takes on the Alex Brush characteristics and font but it retains the
• ACID

  2 answers, most recent on 12/29/2019

  RE: [Solved] Multiple Assign FX busses not showing up on tracks
  If you increase the track height for the mixer (drag it up toward the top of the screen to make it taller), you should then be able to find the invisible drag bar between the send FX and the input source. Pull this down to reveal the missing send FX
• Music Maker

  7 answers, most recent on 12/17/2019

  [Solved] WHY DOESNT LAUNCH KEY MINI MK2 WORK
  I bought the magix music maker 2020 performer edition - why doesnt it work - i managed to get keyboard part too work,,,,,,but no joy with pads - before you state my computers old, no its not im windows 10 and its a gaming computer for my animation
• Music Maker

  4 answers, most recent on 11/26/2019

  RE: [Solved] Renaming patches created on VST synths.
  So …. I was using the wrong "save" option. I was using the "save patch..." option under the Plug-In dialogue......should have been using the "save as" or "save to my favourites" option ( found by right clicking the drop down arrow in the Patch Name
• Movie Studio

  30 answers, most recent on 11/30/2019

  RE: [Solved] No hardware encoding with Intel HD 530
  @AbbaTheHorse Hi . . . . GTX 1080 but realise CUDA isn’t going to work . . . It wont, CUDA actually refers the the hardware in the GPU chip, then encoder is called NVCUVENC and NVidia dropped the encoder from drivers several years ago, replacing ot
• Music Maker

  One answer, on 8/4/2019

  RE: [Solved] Can I use external MIDI file in Music Maker?
  @kramp Hi Assuming you mean you want to add a MIDI file from another source to the timeline you can drag and drop it onto the timeline from with the Music Maker File Manager or from Windows File Explorer. Note: an external MIDI file may contain more
• Music Maker

  10 answers, most recent on 8/3/2019

  RE: [Solved] Looking for video clips - and how to add
  @playoftheyear Hi . . . . the Right hand side menu's File Manager . . . . I would very much like to use it as I had done before . . . . That is the only way from within MMM. The tabs have had significant changes in the latest MMM 2020 reverting back
• Music Maker

  10 answers, most recent on 8/3/2019

  [Solved] Looking for video clips - and how to add
  I like the 2020 version and free update. I made some nice music videos using stock video clips in the past version of music maker. But now I am drawing a blank on what location to start. I used to use a track to drop video clips on then could splice
• Music Maker

  One answer, on 5/24/2019

  [Solved] How do I get to "More tracks & Formats" in the Store
  I'm using Music Maker Version 27.0.2.28. When I try to drop an MP3 file in a track it tells me that "The function 'More Tracks & Formats', required for import, must be downloaded from the Store." I cannot find any way to get the required
• Movie Studio

  2 answers, most recent on 5/1/2019

  [Solved] Loaded Video is cut off at the end
  Thanks for help in advance. When I load my iPhone video, a 35 gigabyte file at 4K, about 1 hour 30 minutes long, for some reason, it's missing the last 10 minutes of video. I checked the original file and the missing piece is in the video, so it
• Movie Studio

  6 answers, most recent on 4/24/2019

  [Solved] MEP Plus 18 - Sound Track Falls Behind
  Hi Gang I'm still feeling my way around 18 - never had this problem with earlier versions. I've tried to export to H.264 MP4 several times. Each time I used a different portion of the same clip. And everytime the sound looses its sync with the video
• Music Maker

  5 answers, most recent on 3/27/2019

  [Solved] Pitch selection
  I just purchased "Music Maker Premium Edition". I really liked how this software was package and enjoyed the many videos on line. I am a "Practicing Guitarist" and use backing tracks for my sessions and routines. I need to be able to change the
• Video Pro X

  3 answers, most recent on 3/10/2019

  RE: [Solved] UHD Footage is not crisp
  Hi Sascha, My first thought on looking at your post, was that 6000kbit/s is very low for the footage you are converting from. The least VBR I ever use is average 10,000, max 14,000 for a long project, but for much shorter projects up to 30 minutes,
• Other products

  One answer, on 3/7/2019

  RE: [Solved] computer to media pool.
  Hi, I don't have Movie Edit Touch and I'm not sure what you're doing. In Movie Edit Pro, if you move media from the computer it also goes to the Timeline. That is how it's done if you don't use the Media Pool. Just drag and drop from Windows
• Movie Studio

  22 answers, most recent on 9/19/2019

  [Solved] I record video with 2 separate audio tracks, but only one shows up
  My camera allows for two inputs of audio while I record. So, I use both of them while I am recording. So, I use one for my main shotgun mic audio and the other is for generic background audio. However, when I drop the video in MEP, only one track of
• Music Maker

  One answer, on 1/17/2019

  [Solved] Can you change pitch in the basic version?
  Hello I have downloaded the basic 'free' version of Music maker, I am trying it first. I wondered if the pitch controls work? I am talking about the drop down menu in the top of the arranger, in the manual it refers to this, but in my version it is