• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason
• Video Pro X

  32 answers, most recent on 12/5/2023

  [Solved] Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  I assume that i would need H265 codec or is there any other solution ? Would H265 be available form Magix ?
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  @Eric-Penington Yeah, for some reason, Waves seem to not correctly adhere to the VST standard, so they only guarantee that their plugins can be loaded in the programs listed on their website. There might be a somewhat hacky workaround. For this,
• Movie Studio

  3 answers, most recent on 9/5/2025

  RE: HEVC causing Magix to crash when exporting - ucrtbase.dll error
  @BrenyC As you have discovered, urctbase.dll is a core Windows file. Searching for suggestions for how to correct the problem led to various web pages offering possible solutions but most seem to suggest that running system file checker is a good
• ACID

  2 answers, most recent on 2/4/2025

  Cannot see files in explorer
  I just installed Acid Pro 11. I cannot find any of the files in Explorer. There are folders there, but no files are visible.
• Movie Studio

  4 answers, most recent on 6/27/2025

  RE: Trying to sync some audio
  @Matthew-Mannix Hi, have a look at this post a little while ago about a similar problem - https://www.magix.info/us/forum/syncing-2-audio-files--1347195/
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Bol, @Pete-Lowland Hi Rob, Peter . . . . a single *.TK2 file always contains the entire original movie . . . . Not quite, a Take does not contain any video content, it is a reference to the original video clip, and contains information such as
• SOUND FORGE

  3 answers, most recent on 10/24/2025

  RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
  @joe-patti Like I mentioned, install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 14 directory (make a backup of your files first!). This workaround already helped other users
• SOUND FORGE

  One answer, on 3/26/2026

  RE: Automatic Normalization Using Sound Forge 17 on Windows 11
  Is there a way to automatically Normalize a file Not without some kind of user input, For instance, activating a 'normalize' preset or a compressor/limiter preset, or multiple plug-ins in a Fx chain.
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
    Hi John, the only way i could get it to work was to carry out a ‘no loss’ mp4 file conversion and am quite happy with the results  
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker John, I can't get this to work either. Could you please post the complete path to (any) one of your LUT files ie one of your cube files? If you have both Camera and Effects LUTs then create 2 subfolders LUTCamera and LUTEffect and put
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen I have hundreds of short DV Avi's created with my Sony DV camera and the mediafiles of a few random ones are identical to your mediafile EXCEPT mine for some reason under VIDEO shows Encoder Settings (I don't think this is important)
• Music Maker

  2 answers, most recent on 11/17/2023

  [Solved] problem resizing a sample/wav file in Music Maker 2024 V 32.0.2.11
  I'm having problems when trying to resize a sample/wav file in Music Maker 2024 V 32.0.2.11. It doesn't allow me to drag it to the exact point I want. It keeps skipping a whole section and dragging it to a random default position, which does not
• Movie Studio

  2 answers, most recent on 5/1/2024

  [Solved] Return
  I am very unpleased with Movie Studio 2024. I upgraded from Movie Studio 17 3 days ago and I haven't been able to open any files or use the program at all. I have spent hours trying to figure out why I have a black screen and can't see anything on
• SOUND FORGE

  2 answers, most recent on 12/2/2025

  [Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22
  Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: [Solved] Missing DLL for Sound Forge Pro installer
  Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth One of the MP4 files that is causing the codec activation message to be displayed: It won't work for a new file and when I open the demo file I cannot add a MP4 because it repeats the failure to activate the codec.  
• Samplitude

  8 answers, most recent on 3/2/2024

  RE: [Solved] No master audio signal in midi track only project
  @Luca8650 Ok, the driver settings look good. You can set the Monitoring Mode slider to the rightmost position to enable the Mixer FX Monitoring Hybrid Engine. But I see in your screenshots, that you have enabled recording on a track with MIDI. That
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi My last eperience I try to open the AVI files with windows mediaplayer on a widows 10 computer, no problem everything OK. Odd
• Audio Cleaning Lab

  4 answers, most recent on 10/31/2025

  RE: Cleaning reel to reel tapes
  Volume and normalizing will usually not resolve a 'dull' sound. If can post a sample file, we could better recommend a procedure.
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Oh cool. Thanks, SP. I shall give that a go. I notice in older version of SF (13 and earlier), it would only allow a bitrate of 128 kbps if your file was mono, which audiobook files tend to be. I'll see if this is the case when I try the legacy
• Samplitude

  8 answers, most recent on 8/7/2024

  [Solved] No Signal through Visualization
  Hello -I recently figured out how to access my Realtek ASIO driver, however now there is nothing shown in Visualization when I play a file/track. Whatever i did to fix the driver somehow routed the things awy from the Visualization. WIndows 11
• Movie Studio

  14 answers, most recent on 3/26/2025

  RE: MP3 imports are being reduced to 4-seconds length + Not playing!
  @Apollo89x Can you share the file you downloaded that doesn't play? Put it on Google Drive or another file sharing site.