• Movie Studio

  24 answers, most recent on 4/29/2025

  RE: Provideo Coalition article on Magix Acquistion
  I hope he's right but given he's only used Magix Music Maker sporadically, there had better be some strong lobbying by the real Magix people, otherwise MEP and VPX are going to get the flick. It is clear from both these articles that the glee is
• Samplitude

  2 answers, most recent on 6/24/2022

  RE: [Solved] Track bouncing window
  @SP. Yes, you're right. I've already figured it out - that feature is completely gone. But the new export is actually pretty good, so I'll get over it somehow :-).
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no
• Movie Studio

  3 answers, most recent on 6/24/2022

  RE: [Solved] Assigning Save/Capture Folder - MEP 2016 Plus
  @CarpentersMate Good morning / afternoon / evening, Mike. I personally have not seen that particular dialog box before but yes it's a 'save to' directory option or the files will go to the default location. One thing I have noticed with other
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I had a system crash and had to reload win 11. I have my serial numbers for samplitude pro five and for sound Forge 12.6 but the email that was used for those serial numbers. I no longer have as it was from six years ago. In 2021 I thought I
• Movie Studio

  One answer, on 6/11/2022

  [Solved] Imported picture bad quality
  Hello, I have a professional pictue in very good quality. When I import it to the movie in Movie Edit Pro, the quality of that picture decreases drastically (it's blured). How should I import it to the movie to prevent my original quality?
• Music Maker

  One answer, on 5/28/2022

  RE: [Solved] Objects in my track
  @David-Barselow It's always a good idea to reboot your computer. You can also try to reset the program settings in the File > Settings menu.
• Music Maker

  5 answers, most recent on 5/21/2022

  RE: [Solved] Cannot load instruments after a clean (?) install!
  To cut a long story short: other programs began "complaining" about the documents folder, so it couldn't possibly be Samplitude/MusicMaker fault!The fact is that, a couple weeks, ago my documents drive D: began giving signs of an eminent death
• SOUND FORGE

  2 answers, most recent on 5/21/2022

  [Solved] How do you reduce a 48 minute .wav file 1.09 seconds to sync with mp4
  I recorded 2 mp4 (mono sound) files and recorded an additional audio.wav (in stereo) file simultaneously. The audio.wav file is 1.09 longer than the video files. I know the audio.wave file is not the right length as I had 2 video mp4 files recorded
• Movie Studio

  2 answers, most recent on 4/6/2022

  [Solved] Give name or label to clips on a timeline?
  I'm working on editing down some personal interviews with Movie Studio 2022 Suite. I have specific segments of these interviews that I am trying to use, but as I trim these clips out, I am not finding a good way to give these clips specific unique
• Music Maker

  14 answers, most recent on 4/9/2022

  RE: [Solved] unlisted loops?
  @gjonny Yay! Another good question. They are the 7 pitches; each loop has been recorded in a different pitch. You select them with the numbers 1 to 7 above the loops. John CB
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: [Solved] Video Pro X12
  Ok.... just received an email from Magix. I now have Mercalli V5 Suite for Magix installed!!!! I am guessing that someone in Magix failed to proof read what was sent to Humble Bundle, and now, have to supply what was listed. I also guess, it also
• Audio Cleaning Lab

  2 answers, most recent on 3/14/2022

  [Solved] Failed registration of product I just purchased (Audio Cleaning Lab 4)
  I have just upgraded from my earlier Audio Cleaner Deluxe 17 (2016, and before that Audio Cleaner 3, from 2006) to Sound Forge Audio Cleaning Lab 4, to run in a virtual machine in Windows, as previous versions have. I decided to upgrade only because
• Video Pro X

  8 answers, most recent on 3/3/2022

  RE: [Solved] How to synchronize the Source and Program monitors?
  @Photo_G Hi . . . . Is there a way to get the Source and Program monitors to playback at the same time in VP X12, after editing has been performed? I would like to have a real-time comparison of stabilization . . . . AFAIK there never has been a
• SOUND FORGE

  6 answers, most recent on 2/22/2022

  [Solved] Status Format Measures and Beats frame numbers showing incorrectly
  Sound Forge Pro v15.0 (Build 161) Windows 10 I have a DJ track that has a slight tempo drift that I need to fix, I wanted to do this in SF Pro using the Event Edit tool to move the beats into a correct timing position. I was able to achieve this
• SOUND FORGE

  One answer, on 2/19/2022

  RE: [Solved] Echo reduction
  Neither Sound Forge Pro or Audio Studio have any native 'de-verb' tools. However, the Sound Forge Pro Suite includes Steinberg's SpectraLayers Pro which has a de-verb process.. though I have not used it. I have used iZotope's RX Advanced and SPL's
• Video Pro X

  2 answers, most recent on 1/21/2022

  [Solved] Choppy playback
  Computer specs:- Windows 10 Home Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz 16GB Ram Nvidia GeForce RTX 3060 Video Pro X13 - Version 19.0.1.138 I have a problem that when I play a 4K clip on the timeline, the playback is "Choppy" and stutters. This
• Movie Studio

  25 answers, most recent on 1/20/2022

  RE: [Solved] magix edit pro premium not registering both audio tracks of a video
  @jjgrober Hi. Good news and bad news. If you have set Movie Edit Pro (or VXP and I'll come back to that later) to import files with proxy files. then The additional tracks cannot be read. As you can see there is no option to change tracks. However
• SOUND FORGE

  2 answers, most recent on 12/27/2021

  [Solved] Upgrading Sound Forge 12 Pro to 15 Pro
  If I accept the Sound Forge 15 Pro Upgrade offer (from 12 Pro), does it require me to deactivate 12 Pro on the old Windows 10 machines (if I want to install 15 Pro on a separate brand new Windows 10 PC)? And if you install it on a Pro 12 computer,
• SOUND FORGE

  13 answers, most recent on 12/25/2021

  [Solved] Sound Forge 15 Pro update to build 159 not good.
  After the update, the program is partial working. Command buttons for back to start, seek, go to end, do not work. Tried uninstalling and re-downloaded and re-installed. Now it's even slower opening and randomly has trouble with vst scan. I want to
• Movie Studio

  14 answers, most recent on 12/14/2021

  [Solved] I Purchased Movie Studio 18 but actually received Movie Studio 2022
  Movie Studio 2022 PlatiniumVersion 21.0.1.92 (UPD3)Code UG 5929 KA1 Good Morning all, I am working in a comagny which bought multiple Movie Studio 18 license (7 if I remeber well). Some of my colleagues installed the soft pretty quickly after we
• Samplitude

  8 answers, most recent on 12/5/2021

  RE: [Solved] No audio in new projects. Audio in older projects. Please help.
  Thanks. It seems that somehow the output for the master channel on the mixer was set to something other than my sound card. I definitely did not intentionally change that.Not sure how that happened.Maybe a restore to default settings would have
• Music Maker

  3 answers, most recent on 11/28/2021

  RE: [Solved] Need Clarification:MusicMaker Free,Live Sets may be used commercially?
  My initial query can be summarized in two things1. Commercial use of included sound pool and additional purchased soundpool.2. Commercial use of the contents from Live Pads and live sets feature. I also sent a similar question to MAGIX support and I
• Movie Studio

  5 answers, most recent on 11/27/2021

  RE: [Solved] Moving software to a new laptop/PC
  @Dace-Stephen Hi You can install the software on 2 computers using the same serial number, once you have done this you can de-activate the old laptops version in your account at magix.com under My products. For MEP 2022 you are going to need a good