• Movie Studio

  7 answers, most recent on 2/20/2026

  Crashing in Windows 10
  Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David Is your computer still the: Intel Core i7-11700 @ 2.50GHz CPU, GeForce GTX 1660 SUPER Graphics Card ? If so: Are the GTX 1660 Super drivers up to date, current versions are:GRD drivers 566.03 (32.0.15.6603)SD drivers
• Xara Designer Pro

  7 answers, most recent on 12/3/2023

  RE: Cannot find imbedded code for Ecwid or design gallery. did they expire
  @richard-laban Hi . . . . For some reason the graphic disappears but the area I placed it is like an invisible hyperlink to the widget code . . . . Is the store placeholder on its own page or the graphic above the placeholder? If the graphic is the
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  Hi Ray. Yes I have more than 10Gbs of free space. I have AMD Ryzen 5 5600U with Radeon Graphics
• Movie Studio

  5 answers, most recent on 4/24/2024

  RE: can't access previous saved projects Movie edit pro 2019
  @Paul-Fox Hi The M files are HDP files and can be recreated if needed. HDP and H0 files are responsible for creating graphics within the program so you can see things like the wave forms on the tracks for instance. Having them missing doesn't
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  @gjonny Hi I know that moment too! 😂. . . . . . But it still sounds like some kind of graphics issue. . . . . That is my suspicion too. . . . . A GPU can be disabled in Device Manager. . . . Depending on the internal configuration of the GPU's ie
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Reyfox Hi Tony . . . . GPU does not have the necessary NVENC for hardware decoding, in Program Settings>Device Options tab, is it listed in Hardware acceleration? . . . It is possible that the GT 710 does appear in the GPU options, as it does
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• Movie Studio

  8 answers, most recent on 4/15/2024

  RE: Installation Display Mess on 1920x1080 screen
  @AAProds Hi Al . . . . 2018ish, UHD620. . . . Device Manager, is 23.20.26.4973 . . . . An i3/5/7 -6nnn or later ? The installed driver is from 2018 and is likely to be the original Windows 10 driver. This may be the cause of the incorrect scaling
• Photo & Graphic Designer

  4 answers, most recent on 1/5/2023

  [Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
  Hello and it's been a long time since I had used any Xara product, But. I recently installed "Xara Photo & Graphic Designer 16/365 and purchased the one-year update subscription, I did not realize that it downloaded v19 and installed it. When I
• Movie Studio

  One answer, on 3/28/2025

  RE: save video
  @Sigge-Matti Hi . . . . download an audio function. When I click YES, it says it cannot be done . . . . We need more information to help diagnose the issue you are having: What is the full name and version number of the video editor you are using,
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Have you downloaded and installed all the additional content that is available after you registered and activated the app? Jeff Forum Moderator As I was never informed that there was "additional content", no. I "upgraded" from Easy
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @friendflyer @AAProds @Gid I think that @johnebaker in the past has mentioned that there was / could still be a frame limit that can kick in around the two hour mark depending on the frame rate but Al (AAProds) also brings up one relevant factor and
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk @emmrecs Hi Tusk, Jeff. This is where one must be careful as your CPU also has a built in GPU and is what Task Manager has picked up on, not because of redundant GPU drivers. From the AMD and the TechPowerUp websites.   Not saying Jeff is
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Ok. I hope you make regular backups of your computer. I usually have my installers and files on external hard drives/cloud backup. If a problem with Windows occurs I can simply reinstall it (via advanced startup options by holding SHIFT
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  I updated the graphics with that Intel driver direct from Intel from your link. Now the program starts but stops with this error (two photos taken from my screen) https://imgur.com/a/u2QvSBT
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  My theory is that video artifacts might be due to needing to decompress and then recompress the H265 codec while rotating the video on Intel Xe integrated graphics if both the imported and exported videos are H265. I had a similar problem with video
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
• SOUND FORGE

  10 answers, most recent on 1/11/2025

  RE: GoPro Audio Problem - Any way to restore
  @rraud Here are two spectrum graphics (orignal and edited), exported by Photosounder, where I scaled the high frequencies in Gimp down to the bottom of the sprectrum. This more like a non-uniform pitchshifting. The sounds at 10 kHz move down to
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  @KBL Hi Thanks for the information. The Preview monitor 'Lightning' icon needing to be turned on reduces the load on the PC by reducing the rendered video resolution and frame-rate for playback of the timeline in the program, it does not affect the
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Leonard-Pennock I believe this link should give you the installer for Music Maker 2024 (version 32): http://dl03.magix.net/musicmaker.exe If this older version runs perfectly fine, the problem is caused by the newest version of Music Maker. If both
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  Very interesting. Thank so much for your comments and awesome suggestions. We are leaving for awhile (hours). I will respond later today. Gee, I wonder why it crashed during exporting. In all these years that was the first time. I do believe my
• Movie Studio

  One answer, on 12/25/2025

  RE: [Video Delxue 2026 premium] always crashes during export
  @FIA2008 Hi The export crashing for different formats would suggest there is an issue with a video/image object or an effect/transition applied. If the export crashes at the same movie time, if you did not note this then export again and watch the