Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@PANOS-STEFAN Hi The third image in your post suggests that the account you are using to login to the computer does not have sufficient security privileges to complete the activation. This could be your Antivirus/Firewall program blocking access to

Music Maker

5 answers, most recent on 11/13/2022

RE: cant login to store/program

Hi I'm having this very same issue with music maker 2023 edition premium I downloaded and updated it from the email I was sent now I can't log in to the software at all I'm using windows 11 amd ryzen 7 CPU GeForce rtx 3070ti and I've never had this

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

Dear Moderator, I could not even activate the program from the login tab on the top right hand side of the screen from within the program. I would send a screenshot but unfortunately I cannot even reinstall the program after attempting an install /

Movie Studio

70 answers, most recent on 2/7/2023

RE: How to access NewBlue FX in MS suite?

@OldNick1 Nick, I can verify this. Trying to get Essentials installed is a nightmare. Back and forth, they download but then are watermarked, and then can be downloaded again. Meanwhile, you close the program as it tells you to and here's the

Movie Studio

8 answers, most recent on 11/6/2022

How to turn off all these irritating MAGIX notifications

I keep getting MAGIX offers popping up on login to my account. I thought I had turned these off but just done an install/repair to force the Win22H2 Win11 update - don't ask! But Microsoft?? Now Magix is getting as irrating as MS. I have purchased

Movie Studio

26 answers, most recent on 10/27/2022

RE: Trying to work out how to do motion tracking (blur out an object)

@OldNick1 Hi Nick. I did pick upon the use of the smiley. 😉 There could be several reasons why it is failing. Even if anyone has a fast upload speed or not, the individual has no choice with which 'highway' the information goes from your computer to

Music Maker

3 answers, most recent on 10/4/2022

RE: Error message: "ShopManager Cache Db error: DriverNotAvailable"

Okay. So I've uninstalled it, deleted all of the files, reinstalled it and removed the old files and the error message is gone. But now, I have a new problem; I can't log in to my account through Music Maker AT ALL! Every time I click on any button

Music Maker

One answer, on 10/6/2022

Updating the latest version Program causes error on Soundpool?

Hello. Im am a frequent User of the Music Program Magix Music Maker Premiun 2022 and after I have uppdatet to latest version this week then all the Purchesed soundpools that I have in my Soundpool Box couln,t be open?? all went to locked

MAGIX

No answers, created on 9/20/2022

Sound Forge Audio Studio 16 - Patch Release notes

Dear community, as you all know, we are constantly developing our Sound Forge family and are pleased to announce the release of our latest patch for Sound Forge Audio Studio 16. The major update swaps the Organize Plug-Ins window with the new

Music Maker

7 answers, most recent on 11/16/2023

RE: How do i get the Subscriptions

@Tenell-Smith You can get a Loop Unlimited subscription in the in-app-store or from ProducerPlanet.com (just use the same login credentials you used for Music Maker).

Music Maker

21 answers, most recent on 4/18/2024

RE: Premium version crashes and reverts back to Free edition during edits

Hi Wolfie-R, I was just browsing the community and seen your post I also wondered if your problems have gone away. If not, make all necessary backups and then uninstall Magix Music Maker and the any installer you have on oyur pc. Then wait for 24

Movie Studio

No answers, created on 9/7/2022

movie edit pro 14

Unfortunately, your login data was not accepted.Please check your entry and try again. I recently upgrade my password. Magix movie edit pro14.

Movie Studio

One answer, on 9/6/2022

RE: [Closed] How to reinstall my Vegas Movie Studio 15 Platinum

@Patricia-Mattes Hello, welcome Please see my pinned post here. Look here, login and look under My products. As this is a Vegas product, this thread will be closed. Stephen Forum Moderator

Movie Studio

2 answers, most recent on 9/6/2022

RE: Purchased Vegas movie studio, but need to reinstall on new computer

@doug-derosia Hi Once a voucher has been redeemed it cannot be used again. Browse and login to your account at magix.com using the email address and password used to register the software on the previous computer. Select My Products, there you will

Other products

5 answers, most recent on 9/6/2022

RE: How do I delete an uploaded audio

@Eleyan Hi If your site is hosted on xara-online, login to your account there and open your webspace and locate the audio file, it should in the index_htm_files folder - select it, check mark in the box alongside the file name, and delete it by

Samplitude

3 answers, most recent on 8/26/2022

RE: too many activations

@John-Holloman Maybe you have another account with your ACID Pro 7 license. All accounts were transferred from Sony to Magix. So you should use your Sony login credentials on Magix.com You can also contact the customer service at

Movie Studio

4 answers, most recent on 8/30/2022

Irritating POP up !!!

I have just updated to Magix Movie Editor 2022 now called Movie Studio. When I boot up I get an irritating pop up advertising the offers on Movie Studio and Music studio etc... Come on Magix I have bought 2022. I have tried turning off things to

Samplitude

One answer, on 8/24/2022

Samplitude Pro X5 stays active in the background

We are using Samplitude Pro X5 v16.2.0.412 under Windows 10 v21H2 and we are having different issues: 1. Samplitude Pro X5 instance stays active in the background when closed. Any subsequent execution of Samplitude Pro X5 opens another instance of

Movie Studio

23 answers, most recent on 5/4/2024

RE: Movie studio platinum 2022 has no timeline and content is missing

@chris-carb Hi and welcome to the forum. . . . . does NOT have the content the upgrade page said it would have ( when I click magix content, it takes me to a page where I login, and it tells me the content is only for subscribers of video plus,

Movie Studio

23 answers, most recent on 5/4/2024

Movie studio platinum 2022 has no timeline and content is missing

This morning, I had movie studio 15. I wanted to simply split video and audio, couldn't do it, then discovered I also couldn't link to my audio editor as the option to link was missing in options, so I thought I'd upgrade. I assumed movie studio

Video Pro X

2 answers, most recent on 8/23/2022

RE: Hello. I purchased songs in the magix library in a non-commercial vers

@Lechu-Klos Please go to Producer Planet to search for the specific songs you wish to purchase, ensuring you select the relevant commercial licence. Do be aware that these licences are not cheap. In addition, you need to remember that, if the song

Movie Studio

5 answers, most recent on 12/27/2024

RE: [Closed] Login to My Account for Magix

@David-Bailey5314 Hi In addition to @emmrecs comment: Are you using the same email address to login to your account as used for the purchase and activation of Movie Studio 18 Platinum on the old computer? John EBForum Moderator

Off topic

4 answers, most recent on 8/9/2022

RE: zmiana danych karty Visa

@Waldemar-Trdowski5004 Witam, witam. Wejdź na stronę centrum serwisowego Magix, zaloguj się i kliknij tutaj "My Contracts". Stephen Moderator Forum Hello,welcome Go to Magix service centre, login and click "My Contracts" here. Stephen Forum

Movie Studio

2 answers, most recent on 8/7/2022

RE: No trial code was included in your e-mail -just a coupon code

@HKAN-SDERLUND, @Former user Hi The trial code should begin with TRIALC- followed by a sequence of number groups separated by hyphens ( - ) you need to copy the whole code including the TRIALC- and paste it into the activation dialog in the