• Video Pro X

  2 answers, most recent on 8/23/2022

  RE: Hello. I purchased songs in the magix library in a non-commercial vers
  @Lechu-Klos Please go to Producer Planet to search for the specific songs you wish to purchase, ensuring you select the relevant commercial licence. Do be aware that these licences are not cheap. In addition, you need to remember that, if the song
• Music Maker

  3 answers, most recent on 7/16/2022

  RE: reinstal soundpool format.wav
  @sergio-Grosman You don't need to remove anything or just one Soundpool at a time. If you don't want to remove the OGG Soundpools you can also visit https://www.producerplanet.com and download the WAV Soundpools from there. Just use your Music Maker
• Photostory

  3 answers, most recent on 2/20/2023

  RE: problems with installation
  @Danny-Rasekhi Hi You can install the program on as many computers as you wish, however only 2 can be 'activated' installations. To free up one of the activations this can be done in program - Help, Deactivate program or in your user account at
• Audio Cleaning Lab

  One answer, on 7/5/2022

  RE: Magix Audio Cleaning Lab
  @john-davies Hi . . . . . . . but the serial number that came with it does not match the current serial numbers . . . . What is the full name of the program and how old is it? Do you mean the serial number does not begin with P2- or P3- Depending on
• Music Maker

  3 answers, most recent on 6/25/2022

  RE: Trying to get my Music Maker software on my new computer
  @joseph-norris6457 Hello, welcome Just login here and go to my products and download software. Stephen Forum Moderator  
• Music Maker

  3 answers, most recent on 6/25/2022

  RE: Trying to get my Music Maker software on my new computer
  And once installed just login within the program. After momment the program will recognise what you have and there's no need to put in the serial number. You'll just need to download soundpools and instruments and some features from within the
• Music Maker

  2 answers, most recent on 6/10/2022

  RE: New machine
  I don't know about Music Studio, but with Music Maker. . . try doing a login with your email address.
• Music Maker

  3 answers, most recent on 7/4/2022

  RE: Lost app
  @James-Britten You can download all your registered programs from your user account at https://www.magix.com/int/support/my-service-center/ If you want to reinstall Music Maker just download the free version from Magix.com and install it. Then start
• ACID

  3 answers, most recent on 6/22/2022

  RE: Acid Pro 5 - Track EQ Direct X
  @Clint-Calice You can download your registered products from your user account at https://www.magix.com/int/support/my-service-center (use your old Sony login credentials). I don't know how far you can go back for downloads, but it's worth a try.
• Movie Studio

  One answer, on 6/19/2022

  VOUCHER KEY ERROR
  Hello my name is Darren Frank, i bought this software 06/18/2020 at a best buy in person, when i got home and tried to login on my computer for the software download it said that my voucher key was already being used..
• Music Maker

  One answer, on 10/6/2022

  Updating the latest version Program causes error on Soundpool?
  Hello. Im am a frequent User of the Music Program Magix Music Maker Premiun 2022 and after I have uppdatet to latest version this week then all the Purchesed soundpools that I have in my Soundpool Box couln,t be open?? all went to locked
• Movie Studio

  2 answers, most recent on 8/7/2022

  RE: No trial code was included in your e-mail -just a coupon code
  @HKAN-SDERLUND, @Former user Hi The trial code should begin with TRIALC- followed by a sequence of number groups separated by hyphens ( - ) you need to copy the whole code including the TRIALC- and paste it into the activation dialog in the
• Photostory

  One answer, on 6/22/2022

  RE: reinstalling software
  @Sean-OGeary Hi and welcome to the forum. Browse to magix.com, click the Account login icon top right of the home page and login with the email address and password used to activate the software. Under My products you will see your registered
• Web Designer

  One answer, on 6/9/2022

  RE: Serial number does not work after re-installing program from Dvd backu
  @John-Atherton Hi Using a web browser got to www.magix.com , clicked the Account login icon top right of the homepage and login with the email address and password you used to activate Web Designer initially. Under My Products you should see Web
• ACID

  4 answers, most recent on 7/1/2022

  RE: Possible to download loop content from Acid Pro 6?
  @Sean-Dennis Have you registered your software to a Sony user account? You can still use your login credentials at https://www.magix.com/int/support/my-service-center/ Maybe you can download the full content from there. Magix sells a lot of ACID
• Video Pro X

  One answer, on 7/10/2022

  RE: activation
  @snow-valentine Hi and welcome to the forum. If you registered the program with a different email address, you can log in to your account at magix.com the Account login is top right of the home page and change your email address to the one you wish
• SOUND FORGE

  2 answers, most recent on 6/13/2022

  RE: Missing program
  @Arto-Kasanen Hello, welcome Once you login with old email you can update your details under "User Data" with new email. See Magix article here. Stephen Forum Moderator
• Music Maker

  6 answers, most recent on 5/31/2022

  RE: I lost all my redeem credits for instruments and tiny instruments
  @Oik-Kwon Hello, welcome Did you try to logout and login and reset the store? Stephen Forum Moderator
• Music Maker

  37 answers, most recent on 6/8/2022

  RE: BeatBox Pro - Unable to listen to samples separately
  @dmstar1956 You just login with your e-mail and password in the welcome screen of Music Maker. Then wait a minute for the program to sync your installation with your user account. You should then be able to download everything again from the
• Music Maker

  23 answers, most recent on 7/17/2022

  RE: Magix Music Maker 2023?
  @David-Barselow Hi . . . . asking me to download a free version when I paid for a premium version I don't understand that anyhow thanks for the information . . . . I believe you are missing a point that has so often been repeated in the forum and
• Music Maker

  23 answers, most recent on 7/17/2022

  RE: Magix Music Maker 2023?
  Weird, some slowness disappeared, when I started doing that cpu monitoring above (and noticed odditity with it...). I wonder what is going on, since I didn't touch anything. This is anyhow with my faster desktop setup (did not dare to try laptop
• Movie Studio

  3 answers, most recent on 6/27/2022

  RE: Error 14 after updating
  @Darek-Jakubowski Hi Please note this is a public user to user forum, not Magix support. . . . .  I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). . . . . When did you buy MAGIX Video Deluxe 2019? Unfortunately what you
• Music Maker

  One answer, on 6/3/2022

  2019 Edition, ERROR An error has occurred during the purchase process
  So i've had music maker since 2019 and was trying to reinstall it but when i go to login into the store after/during activation it gives me this: ERROR An error has occurred during the purchase process.And I have no idea what to do about it at all.
• Music Maker

  6 answers, most recent on 6/17/2022

  RE: Why is this software so unreliable?
  Okay. Despite me changing ALL configurable folder paths to local, the program is STILL insisting on recreating content in the OneDrive folder. It creates in OneDrive: C:\Users\[user]\OneDrive\Documents\MAGIX\Music