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I had a fully working older Music Maker version 2021 with windows 11. Few days ago I did a mistake of my life and pressed update button. Result: -VST icons gone-cannot open VST instruments interface -any midi driver won't work I logged out and in

SOUND FORGE

3 answers, most recent on 12/30/2025

Voiceover Gate zeroes out the audio

I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

The app is out of development. There will be no fix. It's definitely a bug. It wasn't there in version 3. Thanks for that. I also have Sound Forge Audio Studio 17 and looking at whether Sound Forge Audio Pro 18 with its cleanup tools (at the current

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website. Possibly, but I'm getting no satisfaction either

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has

Music Maker

2 answers, most recent on 7/17/2023

[Solved] Pitch adjustment in the sound bar

Hi Guys, I just updated to 2014 and the little drop down arrow that used to appear in the top sound bar which designated/showed what chord you had dragged in has gone. The arrow allowed you to change from a major to minor chord. According to the

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver

Photostory

3 answers, most recent on 4/2/2026

RE: How do I find additional templates for Slideshow Maker Wizard?

@David-Robertson Hi The trial version is limited on features, templates etc. The extra content that becomes available, see image below, after purchase and activation contains all the extra features, templates, export formats etc. John EBForum

Off topic

8 answers, most recent on 10/14/2025

RE: Software

@Eric-Bremmer Welcome to the Magix user to user forums. I have closed the post you made about Audio Cleaning Lab since you have received the correct answer there and it is, essentially, a duplicate of this thread. First, please tell us exactly which

Samplitude

40 answers, most recent on 4/15/2025

RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?

The other issue is whether at this moment it will be cost effective to purchase the Samplitude ProX Suite upgrade. I just got an email announcing a close out sale running until 4/27. But how long until the new version is available? And what features

ACID

One answer, on 10/21/2024

Where are the loops? Download item on Help menu is greyed out.

I've used multiple iterations of Acid (Sonic Foundry and Sony) and always appreciated how user friendly it was. I thought I'd check out the free trial of Acid Pro 11, and it seems like that user friendliness and intuitive UI might be a thing of the

Movie Studio

45 answers, most recent on 2/2/2023

RE: [Solved] Timeline colour and selection

@me_again @CubeAce I believe Andy is right; in previous versions "Fade in/out" by dragging that line did affect both audio and video. (I've used that feature many times.) Not so now! No idea why that was changed. The effect of the change is that any

SOUND FORGE

8 answers, most recent on 12/15/2025

RE: sound forge 17 wont open

@Sarah-Lochridge Does it crash? If you press the Windows key and R on your computer keyboard it will open a window where you can type perfmon /rel and then press Enter. This will open the Windows Reliability Monitor. Here you'll find crash reports.

Music Maker

4 answers, most recent on 3/3/2023

RE: [Solved] Third Party VST Effects

@Phil-Huston Is the GUI super slow in your case? This might be caused by some settings in Windows or by some other programs. Check out this thread: https://www.magix.info/us/forum/program-reacts-very-very-slow--1322438/

SOUND FORGE

4 answers, most recent on 3/24/2026

RE: Goodbye Sound Forge

Just please do not ask me to uninstall previous versions, or anything like that. Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still

Movie Studio

4 answers, most recent on 9/11/2025

RE: Overlapping Frames

Hi John, Thanks for the reply. How do I tell if other objects/frames are blocked, and how would I unblock them? I'm not using any effects on "All Media." I'm using Effects, .... / Sharpness Tab. When that doesn't help, I use the AI Sharp Tab. I've

ACID

9 answers, most recent on 11/16/2023

[Solved] ACID Music Studio 11 users feedback and info!

Hello ACID Music Studio 11 users! Can I get some feedback and info on your use and experience with AMS11? -Working good? -Most recent updates/fixes? Does it seem like its being supported currently like Music Maker seems to be with fixes and

Music Maker

5 answers, most recent on 6/7/2023

[Solved] UNABLE TO INSTALL PURCHASED PRODUCT

I purchased MUSIC MAKER PREMIUM. Attempted to load it on a Windows 7 computer. Install failed, system is out of date-uninstalled software. Bought a new computer and attempted to install from my purchased item and the web page downloads the free

Audio Cleaning Lab

7 answers, most recent on 5/5/2026

RE: Dolby Noise Reduction system

I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I

Off topic

5 answers, most recent on 10/28/2025

RE: Education Purchase - Still waiting!@!#

@MBeatz Welcome to the Magix users forums. Whether anyone else who posts here is an "educational" user is doubtful, I think so I wonder whether you will receive useful advice, sorry. You say you have reached out to Magix 4 different times but did

Music Maker

2 answers, most recent on 9/13/2023

[Solved] Yellow Playback marker

Hey I recently got back into Music Maker and was working on a project when my playback marker at the top shrunk to a yellow square and I could not edit it. I tried F4 to reset the layout but that didn't do anything, I can't seem to extend it out by

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@johnebaker @Bol @Pete-Lowland @AAProds @Can-Dive I rarely use Takes or In/Out points, ie set a Range as I find they are tedious and increase my editing time I've been following this and also wondered what the advantage would be. I have often

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Pete-Lowland Pete, there is no need to exactly re-trim your takes. Just drag the rough Take onto the timeline and drag each end (in or out) to the exact desired point (as Bol hinted in his first sentence above). @Bol Rob, that Batch conversion

Movie Studio

6 answers, most recent on 8/22/2025

Magix video deluxe 2026

Hi there I have just downloaded a trial of magix video deluxe and I am working my way through it trying to get a hold of but try as I might I can not find a way to speed up or slow down the video I am working on,is there such thing on the software