• ACID

  8 answers, most recent on 9/22/2024

  RE: No Sound
  I also just downloaded Music Maker Premium (demo) and it works perfectly, too...having a bit of trouble with the harmonizer, but I can hear it ! I will look at any of your audio products that can do the harmonizing...I looked at Samplitude Pro,too,
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT
• Movie Studio

  4 answers, most recent on 6/7/2026

  MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family
• Off topic

  2 answers, most recent on 10/13/2025

  RE: [Closed] How do I contct customer support
  @Lee-Ingham Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 - you should see your licenses in your MAGIX-Account under "Products" and therein see the activations made so far. Also you can deactivate activations to get a free "slot" for your new installation. But be careful, you can delete
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported
• Sequoia

  One answer, on 7/28/2025

  RE: Kontakt 8 doesn´t work on Sequoia 15
  @Pepito-PollasDuras Welcome to the Magix users forums. Sequoia, along with Samplitude and Music Studio is now owned, developed and supported by BorisFX, it is no longer a Magix product. Hence I would recommend you register at and repost your
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi. If there have been any operating system updates to your husbands phone it is conceivable the phone has been updated to use the latest codec. Apple continuously does this. It does not want it's users to use other operating system
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  Hi. Welcome to the user to user forums for non Vegas products. If you last had Movie Studio 16 then at that point it was still a Vegas branded program which Vegas terminated permanently at version 17 to concentrate on the Pro versions of the
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @SP. Looks like you are correct. I just tried to log in. @Stephen-Chisholm You should contact Magix for a refund at infoservice@magix.net or through your Magix account. Those products should be taken down from the website. Ray.
• SOUND FORGE

  5 answers, most recent on 7/17/2023

  [Solved] Activation issue / Reinstall SoundForgeStudio16
  Hi, I tried to reinstall Sound forge studio 16 which bundled with Vegas 20.I purchased it from your Japanese reseller SOURCENEXT.The issue is that I can not reinstall it to the same PC as before.I have not used Ozone but I tried it this time but it
• Movie Studio

  4 answers, most recent on 10/29/2025

  Magix HUB
  Hello there, Can anyone help: this is the issue: A valid subscription or product with a hub quota is required to download and use the stock content. I tried almost everything. I found a folder must be deleted but I am not so sure. I bought the
• SOUND FORGE

  2 answers, most recent on 12/21/2023

  RE: [Solved] Real Time Monitoring of Spectrum Analysis won't be remembered
  Sesons Greetings @BlakkBubble, the legacy 'Spectrum Analysis' is-what-it-is. I am not aware of a setting to lock in 'Real Time'. There are other Spectrum Analysis plug-ins available for free and otherwise that display a real-time view without user
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
• SOUND FORGE

  3 answers, most recent on 5/16/2025

  Loss of customer - you ruined Sound Forge!
  I have been using Sound Forge since I was in college, on version 4.5. For quite a while I was on version 10, which was doing everything I want and need it to do. However, with the purchase of an updated version of Vegas, my bundle came with Sound
• Photostory

  No answers, created on 4/10/2025

  Purchase of Maps
  I am having difficulty purchacing Ultimate Maps , or even Europe maps. I have a MAGIX account but the system does not seem to be working to sell this product I am running PHOTOSTORY 2025 Computer: Win Intel I7 gen 11
• SOUND FORGE

  One answer, on 4/24/2025

  RE: Registration failed
  @Michael-Malloy6896 Are you trying to use a different e-mail address than before? The software is perhaps already registered to a customer account with a different e-mail address. The software is now bound to that account and cannot be registered to
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi Please do not duplicate post the same comment in different topics. I have removed your comment from the other topic. @browj2 has suggested an alternative solution above which is more accurate and less time consuming then cutting on
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  RE: [Solved] Serial Number is Invalid or may apply to another product
  @Sandi-Richards @Rod-Howard You can only activate very old software, which came out before 2014 with a computer ID, so this won't work. Instead, download the correct installer from here by entering the serial number:
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @jesse-b Error 24 usually appears if you try to enter an e-mail address which is not the e-mail address of your Magix customer account. But rarely this can also happen if you enter the correct e-mail address. In that case, please visit Magix.com and
• ACID

  3 answers, most recent on 12/27/2025

  RE: Music Studio Error 24
  @gerald-angiari Votre message a été masqué car il n'est pas pertinent par rapport au sujet de cette discussion. Veuillez créer une nouvelle discussion en précisant exactement quels produits Magix vous possédez. Merci. JeffModérateur du forum   Your
• Other products

  One answer, on 2/27/2025

  Magix Foto Designer 7
  Xtreme Photo & Graphic Designer I originally began using your products in and registered 05/06/2008 with SN: P- removed by Moderator I also signed up for Photo Manager 2007 (Xtreme). Registration date: 02/24/2009 Lastly, was Xara Photo &
• Movie Studio

  18 answers, most recent on 2/13/2025

  RE: Magix Restructuring Update
  This is a lot of discussion about something that, I can say, is pretty wild speculation right now. Erento's other product offerings are quite different from Magix and the management is quite aware of this. I cannot promise anything (as the listed