• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  Hi all, Thanks for the reactions, most appreciated. The version of VDL26 I bought (just a few weeks ago) is 25.0.1.248. I also downloaded the offered extra content and checked on the available updates. Yes I know how to use the hub and I am logged
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
   @CubeAce @johnebaker @browj2 Hi Ray, John and John, Many thanks for confirming the problem! I did download and install the Beta version of VideoAI but the problem persists, so I've "thrown it back" to Topaz, and also offered them the same clip as
• Other products

  One answer, on 1/12/2026

  [Closed] Vegas Pro 365 subscription isn't letting me register SF 18
  I have a current and valid subscription for Vegas Pro 365 - which includes Sound Forge. Version 18 allowed me to download, but it isn't accepting the serial number as valid... besides, the Pro 365 still lists in my account as registered in 2022 (and
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara That's because you registered the Free Edition of Music Maker 2023 and 2024 (version 31 and 32). They don't have serial numbers. Only Premium and Plus Editions have serial numbers. You can download the latest version of Music Maker 2024
• Movie Studio

  One answer, on 11/23/2024

  i need help getting my software back have not even got to use it
  I had it downloaded on my computer and today I seen it was no longer downloaded and when i try to redownload it. it will not let me the software is video deluxe 2025 plus movie studio 2025 platinum
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi, no I don't think there's a difference, I have 2025 Platinum.. Suite & Ultimate are the same base program (Platinum) but have 'extras' included. Download the Trial version first. There's a comparison list on the Magix page.
• Movie Studio

  9 answers, most recent on 8/4/2023

  RE: [Solved] Registration Failure
  @George-Maccrone It looks like you entered a valid serial number, but for the wrong product. Please enter your serial number here again: https://www.magix.com/int/support/my-service-center/product-downloads/ This site will give you the download link
• SOUND FORGE

  8 answers, most recent on 8/30/2024

  RE: Sound Forge 17 doesn't install after downloading
  If the unpacked installer has not successfully downloaded to your 'Documents> Magix Downloads' folder as @john_barr stated, or is missing, state what version of SF-17 you have (Audio Studio or Pro). We can give you a link to download the unpacked
• Other products

  5 answers, most recent on 2/7/2025

  RE: Independence Pro Premium Suite Being Flagged as Malware
  @christopher-h5120 I don't use Mac but I would guess it's the same as in Windows where the files get quarantined first instead of instantly deleted so you can reinstate them manually afterwards. So, you need to look up how to do this on Mac OS. In
• Music Maker

  4 answers, most recent on 8/22/2023

  RE: [Solved] Free soundpools not visible
  @Guy-VV These aren't Sounpools but a song collection and sound effects. Simply extract the downloaded ZIP-archives and drag and drop the files via Windows Explorer or internal file browser into your project.
• Music Maker

  2 answers, most recent on 1/10/2024

  RE: [Solved] Sample Package
  @Riley-Coach You download the Zip file from your customer account at Producerplanet.com. Then you extract the Zip file with the right mouse click to a folder of your choice. You can then simply drag and drop the audio files from Windows Explorer
• ACID

  No answers, created on 10/15/2024

  acid pro not downloading to the end and does not close session.
  Acid pro does not close have to go to task manager to close. My acid pro is not downloading to end my browser and vst are not loading. How to fix it?
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  I had the the installer from Microsoft to Install the correct version of Microsoft Visual Studio redistributable. Downloaded from Microsoft. Running that gives the option to repair the current install ( which I tried and it didn't help with the
• ACID

  13 answers, most recent on 4/7/2024

  RE: [Solved] Bought Pro 11 Suite with 16GB Acidized loops but where can i find them
  @KRUH Hello welcome Please see the Magix article here. Stephen Forum Moderator
• Movie Studio

  2 answers, most recent on 11/24/2025

  RE: téléchargement video deluxe 2013 impossible
  @claude-DIAZ Les anciens programmes de téléchargement ne fonctionnent plus depuis au moins deux ans. Auparavant, le support Magix (infoservice@magix.net) fournissait les programmes d'installation aux utilisateurs qui en faisaient la demande, mais il
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @Olec, "broken installer" for 18 or 15 and do you mean you cannot install using the install manager or the unpacked .exe installer for the main SF application? .. which would still be in your 'Documents> MAGIX Downloads' folder if you did not
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: My Audiostudio16 all of a sudden failed to record.
  Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
• Movie Studio

  3 answers, most recent on 10/22/2025

  RE: Video collage missing in trail version - Magix Video Deluxe 2026
  @Niels-Mickers Since you are using the trial version do be aware that all Magix software trials are deliberately restricted in some way when compared with the full, purchased version. Once you have paid for the software, registered and activated it
• Movie Studio

  2 answers, most recent on 1/31/2025

  RE: [Closed] order # 2019xxxxxxxxxxxMXC. I need the serial # send it to me please
  ...and you should be able to log into your Magix account and get all the required information from there, including download link for installation.
• SOUND FORGE

  11 answers, most recent on 3/1/2025

  RE: Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise
  To retest, I copied / pasted a paragraph of text from a Sound Forge PDF manual to the hub's TTS field and clicked 'download' after choosing the AI 'person' and adjusting the speed and pitch to my liking. A 48k/16 bit mono file was placed on the
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Giulio-Dent Hi For Magix Video Pro X - login in to your account at https://www.magix.com, icon is top right of the Home page, using the email address and password you used to register the software, under My products you will see your serial number
• Music Maker

  2 answers, most recent on 5/13/2024

  [Solved] I have the same problem with every project I open and play
  Every time I open a saved project of mine to play it, the audio is very messed up. It starts wherever the red playback line is and continues, but it carries a first second of audio on non-estop repeat while the normal audio plays. These two things
• Music Maker

  2 answers, most recent on 11/10/2024

  RE: music maker 2025 free trial
  @mark-swan Welcome to the Magix users forums. Since it seems you already have at least one other Magix product, go to C:\Users\[your user name]\Documents and search for a folder named MAGIX Downloads. If it is not to be found there, it should be
• Music Maker

  3 answers, most recent on 5/11/2023

  [Solved] PROGRAM WILL NOT DOWNLOAD
  I've had MUSIC MAKER 2023 for over a week. The manual downloaded without a problem, but the actual music maker feature will NOT DOWNLOAD. I have Windows 11 and it still won't download. I tried to contact the sales department but every response I get