• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @Carl-Brik What do you understand by "MediaInfo analysis"? As explained in my first reply to you, please read and follow this tutorial (you'll see the words "This tutorial" are in blue so are a clickable link!) Once you have the data, simply copy
• Movie Studio

  3 answers, most recent on 3/19/2025

  RE: Movie Studio Platinum 2025 Won't Install
  @Skylar-Jensen Hi . . . . Whenever I open the installer, . . . Check that your Antivirus program is not blocking the installation, how you do this depends on the Antivirus program you have installed. If the installer and software installer are not
• Off topic

  One answer, on 2/14/2025

  RE: [Closed] Can't seem to get discount for Sony Vegas Pro 8
  @Thomas-Dufner Hi and welcome to the forum - albeit the wrong one. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum there is a link to the correct forum at the bottom of this page. I would suggest
• Off topic

  3 answers, most recent on 2/13/2025

  RE: [Closed] MAGIX Installation Manager
  @Joe-Korkowski I believe this has something to do with the downloader not being able to connect to the internet. The reasons for this can be firewall or antivirus settings. It might simply work if you use your smartphone as a Internet hotspot. But
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Well done on the MediaInfo. The video codec is "MPEG 4 Visual", which is unusual. The framerate is also unusual at 30.068. Lastly, the audio might be causing issues, being Joint Stereo. A recode may be needed to get it to open in Magix. VLC
• Off topic

  2 answers, most recent on 12/12/2024

  RE: [Closed] Deactivating devices when email address has changed
  @RonaldR-Niquette Hi In addition to @PATIENT-X comment, further posts for DVD Architect, which is a Vegas Creative Software program, should be made in the Vegas Community forum, link is at the bottom of this page, Add-ons category. This topic will
• Xara Designer Pro

  3 answers, most recent on 3/3/2025

  RE: [Closed] Where can I download XARA designer pro app
  Please can you help me have I got the correct login details for my account - I can access all of this but cannot see my invoice let me know that you this is the link I have https://www.magix.com/us/support/my-service-center/   My account is up for
• Music Maker

  2 answers, most recent on 2/19/2024

  RE: [Solved] Royality free or not ?
  @Simh You have the non-commercial license. I don't think that the included Soundpools will be listed on Producerplanet.com. Only the ones you buy in the in-app-store or directly from the site are listed there. Producerplanet has a search function,
• Music Maker

  One answer, on 5/24/2023

  [Solved] Transfer of license
  I accidently purchased two forms of music maker with two different accounts. I would like to converge them all onto one account, a new account specifically for music production. Is there a way to do this so it all under one account? I also have
• ACID

  16 answers, most recent on 6/25/2024

  RE: Acid Pro 10 can't install Microsoft Visual C++ 2013(x64)- won't update
  I've tried all of the above, and even from the links from here (acid pro 8 failed) to other links at microsoft, etc... nothing seem to work for me with Update errors for ACID, in this case AMS11, but had same with AP10 and AP11 last year.... I've
• Movie Studio

  4 answers, most recent on 9/17/2024

  MMS 2025 1.219 Patch
  My link to what's changed didn't work when the update window popped up. Did anybody get to copy it? I have read the (new?) "Feedback" tab but that didn't reveal much of the patch details.
• Other products

  One answer, on 6/29/2024

  RE: [Closed] Vegas Pro 21 Edit- Render As File location dissapear
  @Courtney-Bridges Hi and welcome to the forum - albeit the wrong one. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to
• Other products

  6 answers, most recent on 11/11/2025

  I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  I had been receiving a number of offers over the past months for special upgrade pricing to Video Deluxe 2026. I already owned Movie Studio (purchased in 2023). It's my understanding that Movie Studio became Video Deluxe at some point and after
• Video Pro X

  13 answers, most recent on 4/16/2025

  RE: Saving Custom Window Arrangement - saving main and sub navigation?
  @Can-Dive Hi, Good work! Did you submit a ticket to Magix? OT - Now that you've mastered that, perhaps you would like to see at least part of the structure of the database/edl of a Movie in VPX. Put some objects on the timeline on various tracks in
• Video Easy

  4 answers, most recent on 6/20/2024

  RE: Jittery video
  @emmrecs Oops, yes Jeff. Thanks.​​​​​ @lucas-s5277 Check out the link in my post two above this one.
• SOUND FORGE

  9 answers, most recent on 8/14/2025

  RE: The cost of text to speech
  Is there a link to show how many characters you used?In the text to speech window Enter your rext here (Max 10,000 characters)Below that next(i) You have almost reached your character limit, currently left 1403 So if this is an indication of the
• Music Maker

  One answer, on 12/20/2025

  RE: help
  @Alexander-Farris Hi Please note this is a user to user forum not Magix Support. In what way is the redemption page, here, not working? Are you using the same email address to redeem the voucher as used for purchase? The page is working at the time
• Music Maker

  4 answers, most recent on 8/15/2023

  [Solved] Audio keeps jumping when I try to move it
  I like to use magix to edit music to my liking like remixes etc and never had a problem before and I decided to update as I kept getting the pop up and now when I try to edit this keeps happening? how do I fix it thank you. I uploaded a clip in the
• Off topic

  2 answers, most recent on 12/30/2023

  [Solved] Simplicheck
  Reinstalling my original version of MEP 2013 also installed simplicheck. It sounded like a useful product so I gave it a whirl. I told it to scan and it came back with several potential issues. I've been in the computer business in excess of 50
• SOUND FORGE

  5 answers, most recent on 6/11/2024

  RE: Atualizar?
  Quanto eu gastaria hoje para fazer UPGRADE do meu SoundForge 10?, para as versões mais atualizadas?, acesso o link "Humble Bundle ou Fanatical", agradecido.
• Music Maker

  One answer, on 11/18/2024

  RE: Music writing and editing
  @Juan-Diaz9650 Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required before posting, and
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).
• Other products

  4 answers, most recent on 4/8/2024

  RE: [Closed] MAGIX you F* A$$HOLES !!!
  @Mateusz-Dzudzinkiewicz Click on the link above for the Vegas user forum.
• ACID

  2 answers, most recent on 11/17/2023

  [Solved] Cannot download ACID Pro 11 Suite
  This issue goes to MAGIX, as it is an issue on your end regarding your download site's performance. Fluctuates between extremely slow to non-responsive. Constantly completing CAPTCHAs (completing this once should approve my IP for at least a few