• Web Designer

  8 answers, most recent on 6/3/2022

  RE: [Solved] Error Message when trying to access Local Designs Gallery
  Hello. In fact, this was caused by my Norton antivirus software. All I had to do was temporarily disable my Norton antivirus and firewall. All fixed now! I have access to the Online Content Catalog, and I was able to change my website colour theme,
• Web Designer

  11 answers, most recent on 11/14/2022

  [Solved] Gallery widget not working
  Hi there. I'm using Windows 10 and Xara Web Designer Premium v. 19. The Gallery widget on my website seems to have stopped working. I've uploaded my photos and they appear inside the widget, perfectly fine. But when I save and go back to the page,
• Web Designer

  12 answers, most recent on 5/31/2022

  [Solved] Switching Website Designs in Xara Web Designer Premium v. 19
  Hey there. I am running Windows 10 and Xara Web Designer Premium v. 19. I don't like the website design I chose a while back. Is there a way of switching designs without having to start my entire website from scratch? Also, I thought there was a way
• Web Designer

  8 answers, most recent on 6/3/2022

  [Solved] Error Message when trying to access Local Designs Gallery
  Hey there. I'm using Windows 10 and running Xara Web Designer Premium v.19. When I click the Local Designs Gallery tab, and open the folder Websites, it gives me "+ more online" - I click on that - it opens a screen - and then I get this error
• Web Designer

  16 answers, most recent on 5/27/2022

  [Solved] Sound not playing on MP4 file
  I've added an MP4 file within my website. The widget used an HTML file - "<video class="" src="index_htm_files/Chronology.mp4" controls autoplay width = "100%" height="100%"/> The file has sound and plays on all media apps locally. When I
• Web Designer

  10 answers, most recent on 5/25/2022

  [Solved] uploading relpacment website to server
  web designer premium 19 when i upload website to public_html on server xara then creates a folder index.htm_files with a separate file index.htm how do i get it to replace my old website which is on i believe index.html and index folder plus it add
• Movie Studio

  6 answers, most recent on 3/20/2023

  RE: [Solved] Accessing Storyblocks content ?
  @Robert-Ravino Hi Storyblocks content is only available to users who purchased the Subscription service - it is not available for one of purchase of the software - see image below from the Magix website John EBForum Moderator.
• Movie Studio

  9 answers, most recent on 2/26/2022

  [Solved] Transparent Background help/advice
  Not sure where to look and would appreciate some advice. After using a program to first animate a couple of still image(s), I then used Unscreen Pro to provide me with a transparent image. However, the result is that I have been given two files, an
• Music Maker

  One answer, on 2/18/2022

  [Solved] Redeem Credits missing
  I have been trying to fix an issue with my Midi keyboard and MM premium 22 so I decided to reset the MM program once it rebooted I have now lost the redeem credits that were supplied when I purchased the software, I only purchased MM22 on the 26th
• Web Designer

  6 answers, most recent on 1/20/2022

  RE: [Solved] Publish button does is not displayed on
  Thanks for looking after my inquiry. I was in a rush that day in trying to publish the changes and I believe I tried both options. I had committed to showing my fellow co founders of a new company we just started the results of the effort I had put
• Web Designer

  6 answers, most recent on 1/20/2022

  [Solved] Publish button does is not displayed on
  Last week I published my new website to Xara hosting. Worked fine. Today I tried to publish again and the publish button does not show up(see attached). What is the problem? Best regards, Ingo Kraemer
• Movie Studio

  67 answers, most recent on 2/8/2023

  RE: [Solved] Uploading 3D video to YouTube?
  @AgingTechNerd Hi. The 4K version was viewable at my end at the time of viewing. If you look at the Magix website on compatibility it still does not include Windows 11 as yet, nor the latest Intel processors. If at any point Microsoft integrate ARM
• Other products

  4 answers, most recent on 1/13/2022

  [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version
• Web Designer

  4 answers, most recent on 1/26/2022

  [Solved] ISSUE EXPORT DOCUMENT AS WEBSITE (HTML)
  I have Dell Desktop Vostro 470 Windows 10 Pro 64 bits with high configurations.   I have a big issue with my Xara Web Designer 18.   ISSUE 1 When I try to EXPORT my EXPORT DOCUMENT AS WEBSITE (HTML) the Xara Web Designer crashes and doesn't allow me
• ACID

  3 answers, most recent on 3/23/2023

  [Solved] Trouble with ACID Serial Number?
  I just purchased ACID MS 11 from an online retailer (guitarcenter.com, so it should be legit), but the MAGIX website does not recognize the S/N. Any ideas?
• Music Maker

  4 answers, most recent on 10/6/2022

  [Solved] How to get unlimited loops to load
  First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You
• Web Designer

  2 answers, most recent on 1/3/2022

  RE: [Solved] Different Versions of Same Product
  @Juliene Hi I assume that your Update Service expired and you did not download all of the Online Gallery - if you re-install after the Update service expires you get the original version you purchased and do not have any access to the Templates -
• Web Designer

  2 answers, most recent on 1/3/2022

  [Solved] Different Versions of Same Product
  Hi there everyone. I happen to own (or had purchased) several different versions of Xara Web Designer over the years. I've recently re-installed all of them to find one of them that will work for just the simple website/blog I am doing. I don't need
• Samplitude

  5 answers, most recent on 12/23/2023

  RE: [Solved] problems with the registration of some plugins
  Hi @JoanMiquel-Oliver, Following on from SP, I have just installed Samplitude Pro X6 Suite and Ozone & Convology XT have to be registered on their independent manufacturers websites - using the Serial Numbers in your Magix Invoice / receipt -
• Xara Designer Pro

  One answer, on 11/25/2021

  [Solved] Publishing a website
  Overnight I discovered I cannot publish my websites - I have been doing so direct from Xara Designer & Cloud - now I get an FTP error: Login denied - hosting is with Plesk for 7-8 years. Any suggestions to resolve this would be good. TIA
• Music Maker

  3 answers, most recent on 10/29/2021

  [Solved] Very old licenses and "Magix Creation" logo
  I have some "ancient" Magix CDs (MMM 5, MMM v2000, Live Act Pool) that have soundpools in them. The license file specifies: USE OF ALL SOUND FILES EXCEPT THE FILES ON THE ARTISTPOOL CD ROMsAll created works can be used royalty-free for commercial or
• ACID

  One answer, on 10/12/2021

  RE: [Solved] Acid pro 10 keeps crashing with a slight key and bpm change
  Hello! Below are some general troubleshooting steps you can try regardless of the error. Please attempt these: Reset the software Check for and Install Windows Updates - On Windows 7 you can search for "Windows Update" via the Start Menu. On
• Web Designer

  4 answers, most recent on 6/17/2022

  [Solved] PLEASE HELP!!! Xara online webhosting...
  Hello All! I recently upgraded to Xara Pro X 18.5. I was given a free year of online hosting. I am currently trying to register with xara online with the coupon code they provided me, however every time I try to submit all my personal details I get
• Other products

  5 answers, most recent on 9/21/2021

  [Solved] Movie Studio Plantinum Suite
  You broke it - you fix it. I'm a registered OWNER of this software and it has worked beautifully for many years. Now when I open MY software it gives me a error message and sends me to YOUR website - as if you expect me to BUY an upgrade. I'm not