• Movie Studio

  One answer, on 12/4/2020

  RE: After program installation the Preview Monitor stays black.
  @Ari-Helmijoki Try the following things. Try changing the graphics card in the program settings and try changing the video mode to compatibility mode and try disabling hardware acceleration during playback.
• Photostory

  10 answers, most recent on 2/19/2024

  RE: Photostory deluxe
  @William-Gandera Welcome to the Magix user to user forums. Rather than plunging straight into the somewhat complex world of uninstall/reinstall, which is not without its potential problems, why not give us rather more details about your computer,
• Movie Studio

  62 answers, most recent on 12/23/2020

  RE: Deadlock
  @Chrilles Hi Christian. The codecs that produce these files are not standard variants of the codec but specifically changed by the manufacturers of either the software involved for a particular phone and designed to be used on the phone or edited
• Video Pro X

  22 answers, most recent on 11/28/2020

  RE: VPX: Standard Mode vs Compatibility Mode
  @Scott-Maas I think that comes down to the the fact digital audio in a sense is a more mature format and the frequencies and playback equipment is nearing its peak from the point of view of how much difference we can perceive with our hearing.
• Video Pro X

  22 answers, most recent on 11/28/2020

  RE: VPX: Standard Mode vs Compatibility Mode
  @johnebaker @Scott-Maas @Scenestealer @emmrecs Hi Peter. The 1650 Super will work with Direct X 12.1. At least the Gigabyte version does so no reason to suppose other manufactured versions wouldn't. I checked before I got mine. In MEP 2021
• Photostory

  5 answers, most recent on 11/26/2020

  RE: Transitions
  Hi Jeff, Here is the info from customer support that I was talking about regarding the hardware acceleration being disabled. Hardware acceleration is disabled during export 3/27/2019 PRODUCTS .Video deluxe .Video Pro X .Photostory
• Movie Studio

  2 answers, most recent on 11/25/2020

  I can now use HWA in PD after Hardare-accelerated GPU scheduling
  Hi Guys: I just posted this news in the CL forum, for their PD 18 product. I thought that, since their product can now access Nvidia's HW acceleration (even when an Intel iGPU is present), perhaps MEP's behavior might change too. So, I recently
• Movie Studio

  8 answers, most recent on 11/25/2020

  RE: How do you or even can you, Stitch 360 GoPro Fusion Video Files?
  @CubeAce Hi Ray Thanks for that Intel link - Very interesting! It highlights the points that you and the rest of us stalwarts have been banging on about in regards to the need to keep our hardware and software "up to the minute" to handle the
• Movie Studio

  40 answers, most recent on 11/16/2020

  RE: No sound for Intro/outro clips
  @FL612 Hi . . . . I think i will upgrade my computer, soon! . . . . Do note that to take maximum advantage of hardware acceleration (HWA) for exporting the processor must be an Intel with integrated GPU - I recommend one with the UHD 630 chipset
• Movie Studio

  6 answers, most recent on 11/15/2020

  RE: To Upgrade or Not (followup)
  @Dave-Carn-Sr Hi The one thing that @emmrecs and @CubeAce did not mention is that for the current (and future?) versions you do need an Intel based processor with integrated graphics, currently the minimum is the HD 520 however I would look at
• Movie Studio

  6 answers, most recent on 11/15/2020

  RE: To Upgrade or Not (followup)
  @Dave-Carn-Sr Hi Dave. This is actually a complex question. It effects video editors more then audio programs where encoding standards are pretty much set now and the programs are only upset on rare occasions with new engineering requirements for
• Movie Studio

  12 answers, most recent on 11/11/2020

  RE: Email Flyers
  @me_again Hi Andy. I don't think anyone can be an expert on everything. Thankfully we don't have to be but we do have to learn to be good researchers and if nothing else I am grateful to the education system in Britain that at least taught me how to
• Movie Studio

  12 answers, most recent on 11/11/2020

  RE: Email Flyers
  @johnebaker Greetings John, If exporting is not part of editing, then why does MEP 2021 advertise itself as a "creative video editor" that exports as it's final stage - but without it's much vaunted hardware accleration for Nvidia? Probably to get
• Movie Studio

  15 answers, most recent on 11/11/2020

  RE: Adding Fonts
  @johnebakerYes, the fonts are available in other programs.As far as Movie Edit Pro... I did everything you suggested: Disabled both Hardware Acceleration options, and changed video mode to Compatibility... Same result: all Mortal Kombat and ITC
• Movie Studio

  15 answers, most recent on 11/11/2020

  RE: Adding Fonts
  @TrooperTru Hi Assuming the fonts are available in other programs - did you check? Assuming you are using the AMD processor PC, depending on your Graphics Card you may need turn off the 2 Hardware Acceleration options on the Program settings,
• Movie Studio

  17 answers, most recent on 11/4/2020

  RE: Export 3 X slower on Pro Premium 21 than on MEP 2017
  @georgereimer Hi. Unfortunately not. The base programming of the program has changed to accommodate newer codecs and peripherals that don't have the same architecture to accommodate higher video resolutions. Basically incompatible hardware. The
• Movie Studio

  17 answers, most recent on 11/4/2020

  RE: Export 3 X slower on Pro Premium 21 than on MEP 2017
  @georgereimer Professional video encoders are very expensive. Magix doesn't develop the encoder themselves. They license it from Companies like Intel or Nvidia. If Intel or Nvidia change something then Magix will adapt to the change and won't pay a
• Movie Studio

  17 answers, most recent on 11/4/2020

  RE: Export 3 X slower on Pro Premium 21 than on MEP 2017
  I understand the need for context but the test conditions say it all. Its the very same hardware with both Movie Maker 2017 and 2021 installed side by side. The very same project is being opened. Export settings are both the same. (640x480 mp4,
• Movie Studio

  20 answers, most recent on 10/26/2020

  RE: Program Doesn't Clear VRAM
  @Mikkel-Reelsbo Hi Mikkei. Even for Premier Pro that system is just meeting minimum specs and they also suggest using a card with 4GB of vram but what we have found (The users on this forum) is that some Graphics cards that on paper look like they
• Movie Studio

  36 answers, most recent on 10/24/2020

  RE: HDR Gamma control creates indow on upper left of the movie window
  @Kami_1 Hi Kami . . . . how do you have Hardware Accelerator for playback checked or unchecked . . . . Both were/are checked, I also did try unchecking as well however that made no difference. Pleased to see you are sorted. @Scenestealer Hi Peter .
• Movie Studio

  36 answers, most recent on 10/24/2020

  RE: HDR Gamma control creates indow on upper left of the movie window
  Hi Terry I think this is a different issue as this is what it looked like. I have rechecked the project this occurred in -the issue has now disappeared after the Intel driver update, nothing else has changed. John EB John, how do you have
• Movie Studio

  10 answers, most recent on 10/19/2020

  RE: Upgrade from movie edit pro plus to pro premium 2021 not working
  @AAProds Hi Alwyn. I'm not sure what you mean by shouldn't reduce performance for normal stuff. as it hasn't. If anything it has increased performance if you have the correct machine specs. What I have to ask myself is why does anyone upgrade if
• Movie Studio

  21 answers, most recent on 10/9/2020

  RE: Many effects aren't working. Movie Templates causing program crash.
  Hi John / johnebaker, To be honest my understanding of computers is rudimentary at best.. I realise that configurations of hardware on different platforms are many and varied.. it's one of the reasons I chose a laptop.. everything is prebuilt,
• Photostory

  2 answers, most recent on 10/8/2020

  RE: Video Monitor
  @richard-w Hi . . . . the video monitor is not operating on the screen when I have a show that I have to use,was working before upgrade, . . . . Do you mean the Preview monitor is black, ie not displaying the slideshow content? If so try turning