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After importing a video a black screen is displayed but the audio plays, I have changed the hardware acceleration to CPU as instructed but it still has the same outcome. What am I doing wrong?

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@CubeAce Greetings Ray, I don't think so. I couldnt even get AV1 to hardware encode in MS2025. There are many example of hardware encoding being broken with 591.44, mostly from gamers I must admit. An example from the Adobe Community -

Movie Studio

3 answers, most recent on 1/7/2026

When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus

Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@Jesse-Boyland2330 Hi. Even if you have changed your email address you can use your old email address to log into your Magix account. From there you can change your account settings to your new email. Whether your purchase works or not could depend

SOUND FORGE

2 answers, most recent on 12/22/2025

RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters

Welcome to the Magix Sound Forge users community and seasons greetings @JTJack27.I cannot duplicate the hardware meter behavior and do not recall other users with the same issue. Have you tried different meter settings i.e., meter type, range,

SOUND FORGE

4 answers, most recent on 3/18/2026

Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18

I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th

Other products

One answer, on 2/14/2025

licenses for independence after hardware change

I have an old Mac Pro with Independence on it. After a bad crash the hardware has changed and now all my independence library is returned to demo. I have all the serial numbers in my account but I do not know how to reissue these. When I click

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@Jesse-Boyland2330 - you should see your licenses in your MAGIX-Account under "Products" and therein see the activations made so far. Also you can deactivate activations to get a free "slot" for your new installation. But be careful, you can delete

Music Maker

One answer, on 4/9/2025

Synthesiser

Can anyone recommend a hardware synth that I can use with Music Maker? I particularly want the resonance knob on a synth to be able to change the tone and freq of what I will be playing but as long as it works with Music maker. I tried a donner B1

Video Pro X

25 answers, most recent on 8/10/2024

No Hardware Encoding 9:16 ONLY!

Hi There, When I export a project using the resolution 1080:1920 and using 9:16 aspect ratio, Video Pro exports using No Hardware Encoding. However, when I revert back to my normal, 1920x1080 16:9 it uses hardware encoding. Is there any reason for

Other products

2 answers, most recent on 10/21/2025

[Closed] Sony Vegas

I have the software been holdin for years; Sony Vegas Pro HD Platinum 11.0; think it was free from something I bought from Newegg, and I would have had a different email address back then; I had it installed and working for a short time - way back

Movie Studio

3 answers, most recent on 10/29/2025

Hardware acceleration affected by motherboard?

Recently I had to replace a faulty ASUS Z490-P motherboard with a Gigabyte H510M board, having chosen the latter due to its compatibility with my existing RAM and CPU. I had a NVidia 1660Ti GPU in the original build, which I transferred to the new

Movie Studio

One answer, on 7/15/2025

RE: [Closed] Screen capturing/recording a TV screen

@jak.willis . . . . I would like to screen record my TV screen/BD Recorder . . .My question is what capture software would you recommend I use for this? If the BD disk is not a commercial, DRM protected disk, then you should be able to copy the .mts

Video Pro X

10 answers, most recent on 12/5/2025

RE: Video Pro X 11 Crashes Every 5 Minutes

@CubeAce HI Ray . . . . If it's a driver then changing the program to only use the CPU should at least stop the crash. . . . VPX has the old Display options tab which does not have the three Import, Processing and Export options, CPU is not on the

Movie Studio

One answer, on 5/26/2026

Mixdown showing hardware acceleration deactivated in Movie Studio 2024

Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from

Movie Studio

10 answers, most recent on 12/2/2023

RE: [Solved] Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM

SOLUTION: Go to settings and Change video mode to Alterante mode 2 (Video Mixing Renderer 9). With that MVD does not overload the RAM and crash all the time. Also turn of hardware acceleration for exporting.

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@GeeGee Hi Depending on the video files you are editing and the format you want to export to burn disc, VDL 2026 performance may struggle with video with a resolution of FullHD 1920 x 1080 or greater. due to all processing including

Movie Studio

10 answers, most recent on 2/21/2025

RE: Bluray playback issues

Greetings. I hope someone is still following this thread. I've played with the settings and different discs, but the bottom line is; using the burn default for NTSC 1080 bluray in both Movie Edit Pro 2019 and Movie Studio 2024 Suite without changing

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@john-m33 Hi . . . . jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU . . . . much better using the Intel UHD Graphics option . . . This difference between the 2 GPU's performance and the jerkiness would suggest that Interlaced video

Movie Studio

6 answers, most recent on 8/4/2024

RE: Editing is lagging

@Atomic you may want to try changing your hardware acceleration to see if that improves performance on your machine. File/Settings/Program/Device Options

Samplitude

7 answers, most recent on 10/9/2024

ProX6(8) Can't see all of my inputs

I have been running ProX6 using Behringer UMC1820 and ADA8200 interfaces all year with no issue. One day I opened a session to record some drums, and I can only see the 8 channels from the UMC. No settings have changed with the hardware...I even did

Rescue Your Videotapes!

2 answers, most recent on 7/10/2025

RE: [Closed] veg files wont open, message says no valid license (used for years)

@Rick-Roughen 4. SOFTWARE NOT ACTIVATED YET If you get the message "Error code: -59... An error occurred starting VEGAS Pro. There is no license to use this software.", the software has not been activated. You need to be connected to the internet

Movie Edit Now

16 answers, most recent on 10/22/2024

RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14

@johnebaker Hi John. My bad in saying 2014 when I looked up the specs for MEP 14 released in 2008. I did however make the mistake that the files being used have been made using the latest version of OBS which has also had changes to the encoders it

Movie Studio

8 answers, most recent on 6/6/2024

RE: [Closed] Imported videos have sound but all frames are black

@Zoran-Rukavina Hi Thanks for that. . . . . changed processing from CPU to the integrated video chip. It cut processing time in half . . . . The integrated HD4600 can provide some hardware acceleration, contrary to normal advice, do not update the