Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@farmer-voice Magix.com에 접속하여 고객 계정에 로그인하시면 됩니다. 등록된 모든 제품은 그곳에서 다운로드할 수 있습니다. 참고로, 이곳은 일반 사용자 포럼이며, Magix 직원은 활동하지 않습니다. You can simply visit Magix.com and log into your customer account. All registered products can be downloaded there. Be

Music Maker

2 answers, most recent on 5/13/2024

[Solved] I have the same problem with every project I open and play

Every time I open a saved project of mine to play it, the audio is very messed up. It starts wherever the red playback line is and continues, but it carries a first second of audio on non-estop repeat while the normal audio plays. These two things

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

@Atte-Tahvanainen Hi . . . . window didnt find the drivers . . . . Try the driver here. Unzip the contents of the Zip file to a folder, you should have 9 files. John EB

Video Pro X

6 answers, most recent on 8/7/2025

Problem download video using FIREWIRE

Messages come and I don't know what to do.

Music Maker

3 answers, most recent on 5/11/2023

[Solved] PROGRAM WILL NOT DOWNLOAD

I've had MUSIC MAKER 2023 for over a week. The manual downloaded without a problem, but the actual music maker feature will NOT DOWNLOAD. I have Windows 11 and it still won't download. I tried to contact the sales department but every response I get

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

@gimigitara That's because you registered the Free Edition of Music Maker 2023 and 2024 (version 31 and 32). They don't have serial numbers. Only Premium and Plus Editions have serial numbers. You can download the latest version of Music Maker 2024

Movie Studio

8 answers, most recent on 7/29/2025

RE: Text to Speech conversion

Hi all, Thanks for the reactions, most appreciated. The version of VDL26 I bought (just a few weeks ago) is 25.0.1.248. I also downloaded the offered extra content and checked on the available updates. Yes I know how to use the hub and I am logged

Other products

One answer, on 1/12/2026

[Closed] Vegas Pro 365 subscription isn't letting me register SF 18

I have a current and valid subscription for Vegas Pro 365 - which includes Sound Forge. Version 18 allowed me to download, but it isn't accepting the serial number as valid... besides, the Pro 365 still lists in my account as registered in 2022 (and

Video Pro X

32 answers, most recent on 1/18/2025

RE: "Missing" audio in VPX16

@CubeAce @johnebaker @browj2 Hi Ray, John and John, Many thanks for confirming the problem! I did download and install the Beta version of VideoAI but the problem persists, so I've "thrown it back" to Topaz, and also offered them the same clip as

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@Iris-Willis Hi, no I don't think there's a difference, I have 2025 Platinum.. Suite & Ultimate are the same base program (Platinum) but have 'extras' included. Download the Trial version first. There's a comparison list on the Magix page.

Music Maker

One answer, on 11/1/2023

[Solved] magix music creator premium 2024 and loops unlimited

i purchased magix music creator premium 2024 with 1 yr loops unlimited included. however when i try to download anything that says part of loops unlimited, it asks me to pay for it? am i missing something? program logged in and shows i m premium but

Music Maker

12 answers, most recent on 8/18/2023

RE: [Solved] There are no samples.

I`ve solve the problem. All samples that i`ve bought was registred at producerplanet.com. I just logged in there and downloaded all packs that was purchased through Magix. And after that i just added it into library.

SOUND FORGE

2 answers, most recent on 6/5/2023

RE: [Solved] Software disappeared after update

@RH-Ding Maybe the update needed to uninstall Sound Forge first but was then blocked from installing. Please visit Magix.com and log into your user account, then download Sound Forge again. Alternatively look into the directory

Movie Studio

One answer, on 11/23/2024

i need help getting my software back have not even got to use it

I had it downloaded on my computer and today I seen it was no longer downloaded and when i try to redownload it. it will not let me the software is video deluxe 2025 plus movie studio 2025 platinum

SOUND FORGE

8 answers, most recent on 8/30/2024

RE: Sound Forge 17 doesn't install after downloading

If the unpacked installer has not successfully downloaded to your 'Documents> Magix Downloads' folder as @john_barr stated, or is missing, state what version of SF-17 you have (Audio Studio or Pro). We can give you a link to download the unpacked

Other products

5 answers, most recent on 2/7/2025

RE: Independence Pro Premium Suite Being Flagged as Malware

@christopher-h5120 I don't use Mac but I would guess it's the same as in Windows where the files get quarantined first instead of instantly deleted so you can reinstate them manually afterwards. So, you need to look up how to do this on Mac OS. In

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

I had the the installer from Microsoft to Install the correct version of Microsoft Visual Studio redistributable. Downloaded from Microsoft. Running that gives the option to repair the current install ( which I tried and it didn't help with the

Video Pro X

46 answers, most recent on 5/14/2025

[Solved] VPX16 plays Sony XAVC with no sound

I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that

Music Maker

4 answers, most recent on 5/6/2024

[Solved] loops unlimited not working

I was subscribed to loops unlimited and my card details changed during that month so my subscription charge failed for the second month and I was locked out of loops unlimited. I changed the payment details and paid the £14.99 and my account went to

Movie Studio

2 answers, most recent on 11/24/2025

RE: téléchargement video deluxe 2013 impossible

@claude-DIAZ Les anciens programmes de téléchargement ne fonctionnent plus depuis au moins deux ans. Auparavant, le support Magix (infoservice@magix.net) fournissait les programmes d'installation aux utilisateurs qui en faisaient la demande, mais il

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

@Olec, "broken installer" for 18 or 15 and do you mean you cannot install using the install manager or the unpacked .exe installer for the main SF application? .. which would still be in your 'Documents> MAGIX Downloads' folder if you did not

Video Pro X

2 answers, most recent on 7/14/2023

RE: [Solved] Download

@Carlos-Solorzano After registering the product you'll see your serialnumber and product download in your Service Center Account. You do not have to purchase it again.

ACID

No answers, created on 10/15/2024

acid pro not downloading to the end and does not close session.

Acid pro does not close have to go to task manager to close. My acid pro is not downloading to end my browser and vst are not loading. How to fix it?