• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  @murrayatuptown Hi I have hidden your comment for 2 reasons:- The comment is: not related to the OP's topic and is considered as 'hijacking', if you cannot find an existing topic on an issue you are having, then create a new topic/post.  is a
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB I thought it was a bug and it is bugging me
• Off topic

  2 answers, most recent on 10/22/2025

  [Closed] How can I get a refund?
  I been having issues with installing Vegas Pro 23 for over a week now and concluded I will be getting a different software for video editing. I sent a support ticket 12 days ago and haven't been answered since. Is there anyway I can get a refund for
• Video Pro X

  5 answers, most recent on 9/3/2023

  RE: [Solved] Very bad quality on imported video
  @skarvika Hi, can you share some info first, 👍 After some experimentation, I may have found the source of the issue actually. Seems like it's not an issue on my end, but rather that whatever codec was used on the original file was not one that Video
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  @Frans-Aarts Hi . . . . run the installer, a window briefly appears on screen and then immediately disappears . . . . Check your Antivirus software is not blocking the installer running or connecting to the Internet, you may need to turn off the
• SOUND FORGE

  One answer, on 12/5/2024

  Recording
  Hi, using Sound Forge Audio Studio 17 to record audio in from vinyl. First issue is that whilst recording, the waveform updates sporadically if at all; for a few seconds after starting recording I don't even know if it is recording as the waveform
• MAGIX

  10 answers, most recent on 3/30/2026

  Service Status: Loops Unlimited #Solved
  We are currently experiencing lingering effects from an outage with one of our cloud providers.Although we successfully restored or migrated many services over the weekend, there are still ongoing issues with the subscription management for Loops
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• Video Pro X

  14 answers, most recent on 3/28/2025

  RE: Disable resample?
  @browj2 Hi John . . . . If you want no "resampling" in any video editing software, all of you have to film at the same frame rate, no variable frame rates, and use exactly the same frame rate in the program . . . This is certainly a key factor,
• Movie Studio

  24 answers, most recent on 12/21/2023

  RE: [Solved] Problem with Update 23.0.1.191 (UDP3).
  @Ian-Schwartz HI Ian The issue you are having is due to track 3 being muted - unmute the track, if there are other objects which you do want muted on that track move them down to higher track number and mute it. John EBForum Moderator
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi Thanks for the update and thanks to Tom for his assistance, at least you ended up with a positive outcome more so under the circumstances. Ps if you do have any issues in the future and hopefully you do not, as it was a Vegas
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi @rraud, thanks for all of that. I suspect I would have used Save As because at that point, I would have been attributing a specific filename to the file after making some changes. I'll try resetting all parameters and clearing the cache data, as
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  @DarkWestern The monitor settings shouldn't have any reflection on what Windows sees, They do, actually. I had an issue a while back with a very indistinct border between the video window in the Preview monitor. The video window is pure black, but
• SOUND FORGE

  4 answers, most recent on 8/5/2025

  [Solved] differences between Soundforge 12.6 and older version.
  Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i
• Movie Studio

  24 answers, most recent on 4/29/2025

  RE: Provideo Coalition article on Magix Acquistion
  @Can-Dive regarding the Important Post section and the Feedback for MMS 2023 and VPX 15; I don't see how they are misleading?  Misleading in the sense that they discuss problems and issues with versions that are no longer current and could therefore
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @AAProds Just tried Brightness; same, the ending keyframe stays with the object. If I copy the object to another movie, then the ending keyframe diamond disappears but the keyframe effect is still there. Thanks for testing. Since you are using
• Samplitude

  7 answers, most recent on 12/29/2024

  [Solved] Playback along with audio stuttering every 1-3 seconds
  I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for a
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  All of a sudden I launched it and it was able to log into the welcome/sign in screen, and there is an update for patch 32.1.0.18 for "various crash and bug fixes".Not sure what fixed it as It crashed 3 times and the 4th worked within the span of ~5
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I'm using a PS Audio NPC (preamp) connected directly via shielded XLRs to a Tascam DR-100MKIII. Everything is native 24/192 and recorded direct to SD card. It's definitely not the recording process. The file(s) are copied at the OS level to the hard
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: Samplitude keeps crashing with ASIO4All
  So far so good, thanks! And yes, it is the most recent version of ASIO4All on their website. I also noticed that I was still getting a small latency issue while recording MIDI, and that it seemed to be caused by a specific effect plugin on the track
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  Non functioning Sound Forge / no response from support
  My partner has sent multiple tickets to Magix since last December, relating to a non-functioning copy of Sound Forge that will not install. Each time, the ticket is ignored, or closed without checking whether the issue is resolved yet (it isn't). He
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Greetings, It seems someone doesn't want to admit something: https://www.neatvideo.com/support/known-issues/magix AndyW
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Ray, if you have a P3 number and the program is registered and actually running OK (apart from the MP4 issue), you should be right. You can tell if it's all good by looking at Help>About. Your registration P3 number will be