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Web Designer
12 answers, most recent on 4/9/2021
RE: Recursive URL error

@JerryF-Shaw Hi Jerry Thanks for the link to the test site - the menu bar is exhibiting an odd behaviour in that the link does not change colour to show it has been visited until you visit another page. Looking at the page code and watching the
Music Maker
2 answers, most recent on 4/8/2021
RE: Can't find VST plugins folder MM2021 Premium

@Fuzzy60 Hi, It's here: Use subfolders. C:\Program Files\VSTPlugins Afterwards, go to Program Settings, Folders, click on Add VST plug-in path and navigate to the subfolder containing your plugins. John CB
Web Designer
12 answers, most recent on 4/9/2021
RE: Recursive URL error

<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=EDGE"/> <meta charset="utf-8"/> <meta name="Generator" content="Xara HTML filter v.9.7.0.15"/> <meta name="XAR
Web Designer
10 answers, most recent on 4/6/2021
RE: my new website is being redirected to Xara. mountainstarvideo.com

@John-Murphy Hi John Thanks for the clarification - the confusion was caused by the title of the topic ie the redirect is to Xara.com. The mobile variant is indeed pointing to Xara, it looks like in Web Designer the mobile variant navigation bar is
Music Maker
6 answers, most recent on 4/3/2021
RE: Previous purchase of program now requires additional fees?

@Christopher-Martin Hi, As well, after putting in all of your old serial numbers, click on Help, Music Maker Store, and select activated content. You should see a listing of everything Music Maker that you have activated. Under the Downloads tab,
Video Pro X
8 answers, most recent on 4/1/2021
RE: error code: -24 , how do i reach support

@GuyTheStampede For which product(s)? If Vegas, you're in the wrong forum. If you created an account with Magix, then it will still be there (Magix.com) unless you are using a different email address (username). For support, click on the Support
Web Designer
One answer, on 3/31/2021
My working on web site is not correctly loading up from open recently

I have not worked on my Xara Web Designer Premium for a month and wanting to do some updates on my site I opened my Xara Web Designer Premium and went to the File to open the site I wanted to work on so clicked on OPEN RECENT the site opened up in
Samplitude
15 answers, most recent on 4/3/2021
RE: Can't install Independence Pro Library into Samplitude Pro X5

Thank you very much!. I removed it instead of repaired it like you said, then re-installed it, downloaded about 12 gb of data and navigated to folder with the image files in it and it's finding all the files and working perfectly now. You saved my
Samplitude
15 answers, most recent on 4/3/2021
RE: Can't install Independence Pro Library into Samplitude Pro X5

@Thomas-Foley However, I get to where he says "Add Library" after clicking "Preferences" and navigate to your folder of image files but every folder I navigate to says "no images in folder". Are you adding the library folder or the "image files"
Samplitude
15 answers, most recent on 4/3/2021
RE: Can't install Independence Pro Library into Samplitude Pro X5

Hi, yeah I watched that video with the English guy like 4 times. He made it sound so easy. However, I get to where he says "Add Library" after clicking "Preferences" and navigate to your folder of image files but every folder I navigate to says "no
Movie Studio
3 answers, most recent on 3/29/2021
RE: Pop ups

In addition to John EB's comment above, I suspect that the 2nd and 3rd are related to the first, which is showing that the MP4 file MEP is looking for has been moved (or deleted) (if John's scenario that the Antivirus is blocking access isn't in
Movie Studio
5 answers, most recent on 3/29/2021
RE: Newbie screen setup after installation

@dj-Killip Hi If the F9 does not work then close the program and using Windows Explorer navigate to the following folder do the following: In the address bar type in %appdata% as shown below, then press Enter then browse to the folder
Movie Studio
3 answers, most recent on 3/29/2021
RE: Pop ups

@Gregory-Richardson First, MEP 2014 is now an old product and is certainly not guaranteed to run successfully under any recent build of Win 10. Second, the error messages you see are quite specific! In the first one, a video file cannot be located;
Movie Studio
7 answers, most recent on 3/27/2021
RE: Serial number not working

@bettina-bitsch Hi In addition to @Markus73 comment above, use this guide to navigate through the Support system to raise a support ticket. John EBForum Moderator
Photostory
30 answers, most recent on 2/25/2025
RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

I am having the same issue. I have a MP3 of original music that I would like to play with the slideshow but cannot find out how to add it to the photo show I've created. UPDATE: I discovered you insert music into the slideshow using the Explorer
Video Pro X
35 answers, most recent on 3/25/2021
RE: JPG as reference / handle updated JPGs

@johnebaker Hi John. Try the following with MEP and VPX - do not play the timeline at any point in the sequence below or close VPX 11: Import an image onto the timeline in VPX. Edit it using the right click Edit in external editor, save
Xara Designer Pro
3 answers, most recent on 3/23/2021
RE: Designer operating substandard

@Vaughan-Martin Hi You can raise a Support ticket using the Support link at the top of the page - see this guide to navigate through the Support system. . . . . this problem spans 2 separate computers . . . . What is the system specification of the
Video Pro X
35 answers, most recent on 3/25/2021
RE: JPG as reference / handle updated JPGs

@CubeAce Hi Ray . . . . VPX 11. I had to click the play button on the image to update the timeline. . . . . That does not work in MEP 2021 or VPX 12. It looks like this could be a project caching issue. Try the following with MEP and VPX - do not
Video Pro X
35 answers, most recent on 3/25/2021
RE: JPG as reference / handle updated JPGs

@CubeAce Hi Ray, Nope, it doesn't work in VPX12. I even navigated to a subfolder, played an image, went back to the main folder and the image had changed in the Media Pool, but not upon playback, either in the Media Pool or on the timeline. I even
Video Pro X
35 answers, most recent on 3/25/2021
RE: JPG as reference / handle updated JPGs

@johnebaker Hi John, On my laptop, Edit in external editor works fine with PaintShop Pro 2019. However, the image is not updated on the timeline or in the media pool. I have to restart the project either by restarting VPX or by opening another or
Music Maker
11 answers, most recent on 3/21/2021
RE: Soundpools

@ricky-fair Like Jeff, I don't understand how or why you would purchase Soundpools on top of having an unlimited subscription. In any event, all Soundpools that are downloaded will likely be
Photostory
12 answers, most recent on 3/22/2021
RE: Loading a project into Photostory

@Robert-Wells Two methods to be able to open that project in PS: Double-click the file in Windows Explorer and it should automatically open PS and the project. On the opening "New Project" screen, click on the folder icon in the screenshot below
Video Pro X
13 answers, most recent on 4/5/2021
RE: Video X Pro Hardware acceleration

@laurent-w Hi Laurent You need to set VPX to use the Power Saving (Intel) GPU in Windows>Settings>Display>Advanced Graphics settings and navigate to the Video ProX.exe and assign the Intel Power Saving GPU to the application. Peter
Xara Designer Pro
One answer, on 3/8/2021
RE: Naviagation Problem ..

@Arne-Eklof Hi See this article by Xara - scroll down to the section 'How do I edit the navigation bar colours?' To change the size of the menu text you can create a new style and apply this to the menu bar text or use the Text tool and manually

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