Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

The last used preset of a plug-in that is executed becomes the default with Direct X plug-ins,, I think VSTs are now the same, VSTs used to however, revert to the factory default as I recall, I prefer the current behavior. On some Plug-ins. I

Music Maker

10 answers, most recent on 3/22/2024

RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob

@Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@spuddy13 , VDLX do not export EDL so no TL info is available.

Photostory

17 answers, most recent on 6/9/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Re-installing the latest v14 did not work. I'll now work on the specification of the computer system.

Samplitude

3 answers, most recent on 11/1/2023

[Solved] Samplitude 11 Producer won't open

I know that it's an old program but I need it to open so that I can access songs. I see the following error message. "The program could not be started. It's possible that the installation folder is damaged. Reinstalling the program could remedy the

SOUND FORGE

14 answers, most recent on 8/29/2025

RE: [Solved] where is spectralayers pro??

SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders. If

SOUND FORGE

4 answers, most recent on 8/15/2023

RE: [Solved] Sound Forge Ads

@sforgerFX First of all, you installed this tool during installation by setting a checkmark either to install all additional software or by setting a checkmark to install the Update Notifier. You can now either disable the Update Notifier in the

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

@Christiaan-Deliaert Nobody here knows. We are all users like you and not Magix employees.

Video Pro X

11 answers, most recent on 1/10/2024

RE: [Solved] Program refuses to make chapter menus.

@Willem-vdfdeJong Hi . . . . running the trial for Video Pro X15 . . . . Do note that trial versions have a limited export/rendering duration of 3 mins. If your projects are longer than 3 mins, you should be getting a warning message that only the

Music Maker

5 answers, most recent on 6/12/2023

RE: [Solved] No audio or flickering audio using Music Maker

@Azael I'm not sure if it is a good idea to use the Elo 7.1 Air. Is this the gaming headset I can find on Google? Try the following inside the ASIO4ALL driver settings: increase the buffer size to 1024 or 2048, also try to disable Hardware buffer

Music Maker

16 answers, most recent on 3/30/2026

RE: Loops Unlimited

I got billed for an annual subscription "renewal" that I never signed up for...I contacted support via email and requested a cancel but get no response...I never use the product, do not want the product and want a cancel and a refund...I tried

Music Maker

3 answers, most recent on 8/2/2023

[Solved] Unable to add soundpool that was bought from Producerplanet

Hello, So I bought a soundpool from the producer planet website I bought the Studio Box Mark II: Nature It doesn't show up on the Magix Music Maker software and I have tried several times to import it by adding a soundpool through the small cog in

Music Maker

4 answers, most recent on 5/20/2023

RE: [Solved] Phoning home constantly fails

After searching through the support materials, I found this support article that had the information needed to fix the issue: https://www.magix.info/us/support/article/notification-could-not-connect-to-the-internet--154/ I needed to change the TLS

SOUND FORGE

2 answers, most recent on 12/22/2025

RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters

@JTJack27 Hi In addition to @rraud suggestions, ensure that Windows system sounds is turned off/disabled and any connected or internal microphone is not 'live' when not recording. John EB

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

@Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If

Samplitude

3 answers, most recent on 5/3/2026

RE: independent sampler

@cory-holtz Welcome to the Magix user to user forums. If you search for Independence Pro from Magix you will find various links to the product. BUT, it has not been updated for several years and reports suggest it is not really compatible with any

Music Maker

One answer, on 1/28/2026

RE: I had purchased the Magix Music Maker 2026 and never got the code

@Jon-Jefferys Since January 7th, 2026, there has been an issue affecting a small number of purchases made through our US shop when paying via PayPal. In these cases, the payment is successfully debited by PayPal, but the funds are not released to

Movie Studio

6 answers, most recent on 3/28/2026

RE: How to export MP3s & MP4 with 320kbs audio bitrate??

@Apollo89x What are you actually trying to do? MP3 Export has 320 in the bitrate droplist. MP3 in MP4 is not common and as far as I can see, not offered with VDL (perhaps it is in VPX?). AAC in MP4 is very common and that is why it's offered in VDL.

SOUND FORGE

9 answers, most recent on 10/16/2025

[Solved] Problem activating Sound Forge 9 using new method

I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between

SOUND FORGE

8 answers, most recent on 7/1/2025

RE: [Solved] Error while writing noise sample file! - Audio Cleaning Lab 4

@LAERCIOSANTANA If you run the installer it should ask you which versions you want to install. If you haven't installed the 32 bit version, you'll not find it on your computer. Try to run the installer again.

Photostory

6 answers, most recent on 10/19/2025

RE: mp4 Dateien werden nicht angezeigt

I am using the freeware Dive color corrector, which allows batch processing. It does not allow changing codecs, so I am not sure, if this will work. But your comment led to another solution: I can import the original GoPro files into the Photostory

SOUND FORGE

8 answers, most recent on 4/25/2024

RE: [Solved] Sound Forge VST Plugins

@alexavil First off all, the older Sound Forge versions (before version 16) have an older VST integration and in my experience these versions run with less problems than version 16 or 17. Next, on archive.org you can find a backup of the ERA plugin

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

@beck3157 They are definitely present in PS Deluxe 2026! (I've just checked on my installation.) I have the latest version, 25.0.1.318, can you check under Help>About... exactly which one you have, please? Also, I note you say you updated to the