• Movie Studio

  6 answers, most recent on 1/22/2021

  activation of purchased codecs
  I have purchased extra content for the software the pack of codecs MPEG4 got confirmation of order , invoice with payment confirmation but nothing else I need activation code to add extra stuff When I will receive that?
• Music Maker

  20 answers, most recent on 1/20/2021

  RE: [Solved] Soundpool: format cannot be read .mxcogg
  @johnebaker Yes, I downloaded and installed ALL elements. I have been using Music Maker since version 12 (we're now up to version 29). So Yes I know how to use the program. You admit you have only been using it since 2015 (MM2016). I do not use
• Off topic

  One answer, on 1/19/2021

  [Closed] I want to cancel the automatic payment.
  I want to cancel the automatic payment. Please cancel.        My order number: Removed by moderator
• Music Maker

  6 answers, most recent on 1/12/2021

  RE: How can I see what kind of License I own?
  @Ryezing Hi To add to @SP. comment - . . . . made just non lyrical music using different beats and soundpools to use during my live streams . . . . This comes under the general definition of 'Public broadcasting' for which you do need the commercial
• Music Maker

  2 answers, most recent on 1/12/2021

  Issues With Buying Loops.
  I've seen this posted here before, but the 'Helpful' solutions didnt really help. So I'll try this. I've been trying very hard to buy a certain set of loops. I've been trying for a few days. When ever i get to the payment it tells me there is an
• SOUND FORGE

  4 answers, most recent on 1/10/2021

  canceling and transferring subscription. from sound forge 14 to music
  can i cancel sound forge 14 subscription (hasnt even been a week) and transfer that payment to another software id rather have by magix
• Music Maker

  No answers, created on 1/2/2021

  magix music maker 64 bit 2021 loops unlimited
  hi in my account in the tab for the unlimited loops it says acquired yet i have no access to the loops,i did at one point have access to it but i missed a payment then changed cards I did reactivate it tho but i still don't have access to it and it
• Music Maker

  One answer, on 1/2/2021

  over charged
  as anyone else been charged twice a month and what did you do to get the overpayments back? i have made a submission with a support ticket ect but didnt know if thats all i had to do? my payments for loops unlimited are £14.99 p/m yet since october
• Music Maker

  No answers, created on 12/28/2020

  Problema chiusura ordine Music Maker
  Buongiorno, volevo acquistare l'aggiornamento di magix music maker 2021 premium a 59,99€. Sto avendo problemi nella pagina del carrello dedicata al pagamento in quanto non vengono accettati i dati mastercard inseriti. Gli spazi vengono inseriti
• Other products

  2 answers, most recent on 12/24/2020

  What happened to my download
  It seems to me that my download got lost somewhere in cyber space. My payment was received easily, but somehow getting what I paid for is a problem. Where is my soundpool? If you don't know, then where is my refund????
• Movie Studio

  2 answers, most recent on 12/15/2020

  [Closed] MAGIX Academic Suite Pro X (EDU)
  Dear all,   we are planning to purchase the products from your SW portfolio - MAGIX Academic Suite Pro X (EDU)  for the educational background of the university. Please, could you be so kind and send us the exclusive supplier confirmation for our
• Music Maker

  One answer, on 12/12/2020

  Payment problem
  Hello,I want to buy soundpool, but the service doesn't let me to do it. It shows me a message: "An error has occurred during the purchase process". My credit card wasn't charged thought. I tried to buy soundpool "Boom" using Mastercard option.
• Music Maker

  9 answers, most recent on 2/3/2021

  RE: [Closed] An error has occurred during the purchase process.
  @EwaldJa Hi . . . . Any ETA for the problem resolution ? . . . . We would not know if there is an issue or not - this is a user to user forum not Magix Support or Sales - if you are having a payment issue contact Sales through the Support system -
• Music Maker

  One answer, on 12/10/2020

  Unlimited Subscription
  Hi, I need help,with my 2021 Magix Music Maker, I paid my Unlimited Subscription payment late. on the 12/8 it's saying its due again on the 12/16 that can't be right no? Also now only a few downloads show up. so all the soundpools before have
• Movie Studio

  4 answers, most recent on 12/8/2020

  RE: [Closed] online Purchase
  @sai-srinivas It could be that payment with a debit card is not available for some countries. Ask infoservice@magix.net for help.
• Movie Studio

  4 answers, most recent on 12/8/2020

  [Closed] online Purchase
    Hi I would like to buy the Magix movie pro 2021 premium version for my personal use. I am interested in doing the payment in the debit card mode. but same is not visible . please suggest the same how to purchase . i need to purchase online and
• Movie Studio

  18 answers, most recent on 12/7/2020

  RE: MEP Premium selling for $60 USD on Amazon
  Aren't you using VPX12 or if not are you using VPX 11 with 4K content? VPX11 is not clunky with HD content but I don't do much of that. I'm sure VPX would run much better on my setup but may well wait for the next Humble bundle to include it in a
• ACID

  3 answers, most recent on 12/7/2020

  It won't take my payment
  Hello yes I tried to purchase the monthly pro acid yesterday and it will not take my payment I tried three payment methods actually four and it keeps not taking my payment please help me in this matter.
• Photo & Graphic Designer

  2 answers, most recent on 12/6/2020

  Your account has been blocked!
  Your account has been blocked! Please update your payment data to be able to use your account again! hi, my name is victor paul udosen my GTbank details expired on 08/20. i am trying to renew my subscription for my magix online account with USERNAME
• Movie Studio

  18 answers, most recent on 12/7/2020

  RE: MEP Premium selling for $60 USD on Amazon
  @browj2 Hi John. Aren't you using VPX12 or if not are you using VPX 11 with 4K content? VPX11 is not clunky with HD content but I don't do much of that. I'm sure VPX would run much better on my setup but may well wait for the next Humble bundle to
• Movie Studio

  6 answers, most recent on 12/3/2020

  RE: can i upgrade from Movie Edit Pro Premium to Video Pro X
  @johnebaker Hi John EB, There is no restriction for upgrading to the next version except for payment (upgrade price, not full price). You don't get an automatic upgrade to VPX12 like under the Update Service program. Of course, the first thing that
• SOUND FORGE

  One answer, on 12/3/2020

  Stop my payment
  Hallo i need stop my payment for sound forge programm i dont use this. I need stop pay with my bank acount please. What can i do?
• ACID

  7 answers, most recent on 12/13/2020

  RE: [Closed] Acid Pro farewell ...
    Hey Jocker, I understand your frustration man. I was crushed when version 8 came out and I couldn't finish one song on it due to it's dark GUI and I wanted to yell at the developer as all we wanted was the 32 to 64 bit. Thats all they had to do
• Video Pro X

  22 answers, most recent on 12/1/2020

  RE: my version and Mercalli v5 suite
  BTW, I appreciate all the posts and help from both of you! Yes, it was Sept 2020. It must have been a payment for an upgrade because I had a previous version of VPX. Looking back through my emails I receive an email 31 Aug 2020 with the coupon code