• Music Maker

  One answer, on 12/2/2022

  RE: Unable to open MMM file after forced termination.
  Try Ctrl-Alt-Del, and open Task Manager, look at the running programs, scroll the list down and see if there's Music Maker still running. It doesn't necessarily show at the top of the list. If it's there, select it and press Del, then you can open
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds Hi Al, AI Image recognition: that will have come from some nerd who runs a security company and gets grainy lo-res CCTV footage and wants something to perform miracles on it such as identifying people and number plates 300m away in the
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
  @Eric-Elliott Hi, You have tracks to work with. I showed you what to do in the video. If you have something in the way where you want to record, move it to another track or record on another track. You can record on any track and move the object
• ACID

  5 answers, most recent on 10/3/2023

  RE: Patch, Update not upgrade, bug fix? Anything?
  @Leonard-Turner I believe this problem should have been fixed in the latest AP11 update. There will probably be no more update to fix this in AP10. Drag and drop plugins into the plugin chain as a workaround. This will retain your other plugin's
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @Reyfox Hi Tony, if you haven't used Pinnacle in 12 years, that's quite a long time to comment on features you haven't used or not even aware of. So how can you say they aren't "movies"? Do you know what a project suffix is in Pinnacle? It's as
• Photo & Graphic Designer

  4 answers, most recent on 1/5/2023

  RE: Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
  @SGTDRE Hi If the update notices are still coming from within the program as your original images above show then raise a support ticket using the Support link at the top of the page. If you have not used the Support system before - select your
• ACID

  One answer, on 11/3/2022

  RE: Lack of Customer Service. I am extremely disappointed
  @Kafoonaz Have you tried to contact customer support? You just click on SUPPORT at top menu, select ACID, scroll down and select to contact support and write your e-mail.
• Movie Studio

  37 answers, most recent on 6/21/2023

  RE: Rendered Video is flickering/pulsing
  Greetings @Darynn-Ho What I would like to look at is the same clip BUT the original if possible. I'll explain why. It (probably) is something to do with the variable bitrate and the fact that the original is identified as 60 fps - as discussed
• ACID

  5 answers, most recent on 10/3/2023

  RE: Patch, Update not upgrade, bug fix? Anything?
  @Leonard-Turner I believe this problem should have been fixed in the latest AP11 update. There will probably be no more update to fix this in AP10. Drag and drop plugins into the plugin chain as a workaround. This will retain your other plugin's
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Hi guys, @Gid Yep, I sometimes call MMS 'basic', maybe that's a poor word choice but although sometimes that's taken defensively Yes, poor choice because there actually was a "basic" version of MEP and MMS. It has disappeared. When, I'm not sure,
• Xara Designer Pro

  9 answers, most recent on 12/21/2022

  RE: Tech Support
  @Kelley-Kuhlman Hi To contact Support: Select a Xara product from the options on the first Support page Scroll down to the bottom of the next page and select Contact Support Select Send email and you will be taken to this page HTH John EBForum
• Video Pro X

  6 answers, most recent on 5/16/2023

  RE: Video Pro X with Xara - Errors and XAR object is emptied upon restart
  @CubeAce Hi Ray, I presume that you found Xara on the normal web pages under Photo & Design/Design where there are the 4 products. Xara Designer Pro X is the combination of the other 3 in 1. It is the only product left that still has the Update
• Movie Studio

  28 answers, most recent on 3/8/2023

  RE: MAGIX Movie Studio 2023 Suite support Legacy Text and Underline text?
  @Dennis-Vogel Hi MMS 2023 has multiple templates for scrolling text and you keyframe the text movement to move however you wish. There are multiple text templates and presets already supplied with MMS Platimum and Suite and you can also create and
• Music Maker

  22 answers, most recent on 12/18/2022

  RE: Music Maker update 31.0.3.26
  @Cloudglow Hi . . . . I use larger texts in Windows to help me see the texts. . . . . Check that you have not turned on other accessibility features such as Sticky keys etc for the issue you are having with the mouse scroll wheel, or the a modifier
• Music Maker

  22 answers, most recent on 12/18/2022

  RE: Music Maker update 31.0.3.26
  @Cloudglow Hi, I have patch 31.0.3.26. Here is the MIDI Editor. Please point out what I'm missing. Something is wrong with your setup. Works fine here. I'm pretty sure that my mouse wheel scrolled up and down in the Arranger, not horizontally. John
• Movie Studio

  6 answers, most recent on 12/12/2022

  RE: Plug ins installation
  @ROBERTO-MARTIN Look at the side bar (two tone grey vertical strip to the right) where the plugin icons show in your last two images. The last image shows a gap that was not there before. Use that bar to scroll down. The plugins should be showing
• Music Maker

  14 answers, most recent on 9/1/2024

  RE: Can't load soundpools
  @Laurens-vandenBerg Ok, you are logged in but cannot see the "Enter Serial Number" button? Are you using a laptop with a small screen and low resolution? Can you see a scroll bar like in this screenshot? Did you install all pending Windows 11
• Movie Studio

  17 answers, most recent on 1/24/2023

  RE: Upgrade now and get Mercalli V6 plug-ins FREE ??????
  @perry-kappetein On the bright side I have found your upgrade offer here. Just keep scrolling down that page. They appear to have changed their email for sales inquiries to infoservice@magix.net which was for technical inquiries previously and
• Music Maker

  16 answers, most recent on 2/28/2023

  RE: Quick Loading Projects
  @Wesley-Houser Hi . . . . so don't forget about me . . . . I haven't, I have been trying to replicate the issue on both my PC and laptop and have failed miserably to get a failure to load the project. The lack of users reporting the same problem
• Video Easy

  One answer, on 2/7/2023

  RE: DV Camera
  @Ronde-Nicolaisen Hi Assuming you have Video Easy and the Magix USB Video Capture dongle, the camera should have a composite audio output which you use to connect the DV camera, with the Composite cable you should have with the camera - these
• Music Maker

  16 answers, most recent on 11/12/2022

  RE: Music Maker complaining and destroying projects
  @Cloudglow Hi . . . . I take that there is no way way to change keyboard buttons then. . . . Not for a scroll mouse, you would need to use an external, programmable controller such as a Contour Shuttle or similar device. John EB.
• Video Easy

  One answer, on 3/17/2023

  RE: Login trouble
  @Christer-Cervin Hi Assuming that you have the old email address and password, email magix at infoservice@magix.net and ask them to merge the old account with the new account you have created here - you may have to wait until early next week for
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 Hi All, Sorry about not getting back sooner, but right after I posted last (ok, as I was posting my wife was telling me to get going) I had to run off to a funeral (not mine) and then we had another series of house guests for the weekend.
• Movie Studio

  9 answers, most recent on 2/24/2023

  RE: How to edit a track in details
  @browj2 @Jane1 Hi John. You can't be serious. Why not? You don't need a visual to edit an audio track although most audio editing packages also allow you to import a video file with its soundtrack if need be, but that function is not in all free