• Movie Studio

  One answer, on 7/17/2024

  RE: Audio being exported is mixed up.
  @David-Rye Hi First upload the video showing the issue in a comment - use the blue icon above the comment box with an upward pointing arrow. We may be able to determine what is wrong without further information or the project. . . . . What email
• Video Pro X

  4 answers, most recent on 8/15/2025

  RE: Reset programme settings to default. How to reinstall after restart.
  @George-Monaghan Hi In order to help you with the export issue we need more information and clarification: The full error message and codes given by VPX 16  Did the reset fix the export issue? If so then reloading the backup copy made on reset is
• Xara Designer Pro

  2 answers, most recent on 5/4/2024

  RE: Update service/Xara vs Magix
  @Louis-Dow I highly recommend you download the complete online content catalog inside Xara as soon as possible and move it to a save backup location. You'll no longer have access to it, after your service is expired. The only option is to subscribe
• Movie Studio

  4 answers, most recent on 6/28/2025

  RE: placing clips on timeline by date
  @Greg123 Hi What is the drone file naming format? If it is a DJI drone and the naming convention is the same as other DJI cameras, eg DJI_20250427112146_0001_D.MP4 the highlighted portion is the date and time, ie year month date hrs min sec , ie
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Assuming this is caused by some VST, did you install a new VST between the last time Acid worked and now? Have you removed some entries from the VST paths in the program settings just to make sure Acid only scans certain folders with
• Video Pro X

  12 answers, most recent on 3/9/2024

  RE: Copy Multiple Objects from Another Project & Retain Relative Position?
  @browj2 and @johnebaker Thanks for your suggestions. I'm a bit overwhelmed with the procedural complexity, so I'll probably just continue to use File / Backup Copy / Copy Project and Media Into Folder.Sorry for the late reply; I was away.
• Music Maker

  7 answers, most recent on 7/9/2024

  RE: How can I keep my .mmm project online that I made with magix loops?
  @howlin-wolvez Hi Assuming the second computer installation is identical, including effects, soundpools and VST instruments and no external audio files are used, then you only need to copy the project file, .MMM, to the second computer. Otherwise
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's
• Movie Studio

  50 answers, most recent on 10/20/2023

  RE: Help selecting a new PC
  @CubeAce, @AAProds Hi . . . . . 2 backups, cost does become an issue, as well as the time it takes to run backups because of the file sizes. . . . . Cost definitely does figure into this. I thought I had brought enough backup drive space with me
• Video Pro X

  12 answers, most recent on 3/9/2024

  RE: Copy Multiple Objects from Another Project & Retain Relative Position?
  @Galaxy Hi, I'll probably just continue to use File / Backup Copy / Copy Project and Media Into Folder. Yes, given the way that you work, that is the solution. I went off in other directions based on some of your comments/questions. Too much, but
• Movie Studio

  84 answers, most recent on 8/5/2024

  RE: Linking "videos" or "projects" question
  @Eric-Elliott Hi Eric Pleased to hear things are coming together now. . . . . When I save something as an MP4 to post later, does MS still keep it also as a "Project" in case I want to change something later or does it change into an MP4
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Music Maker

  5 answers, most recent on 2/2/2024

  RE: Storage Online Cloud for music producers
  MM makes copies of each backup in 3 forms: Soundforge files/WAV files/HO files. I guess I could delete a lot of those once I've finished with the song and keep one version of each. What are HO files?
• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi Lisa. To me it sounds like the system is getting too many interrupt calls to read write and process all that data back and forth to the same drive. It's not that the drive is not fast enough but the processor may be being taxed or
• Music Maker

  One answer, on 4/30/2024

  32.1.0.17 Patch
  2 weeks ago, Magix was constantly crashing, then a week ago, it was working just fine, and now with the 32.1.0.17 update it is crashing regularly, won't let me record vocals which I was doing right before the update. The backup copy was trying to
• Music Maker

  8 answers, most recent on 4/24/2024

  RE: cloud storage?
  @emmrecs>> Cloud storage is fine for saving copies of your finished workWell yes, that's what I said, didn't I?   @playoftheyear  There's an interesting recent thread about OneDrive
• Photostory

  2 answers, most recent on 2/26/2026

  RE: PS 2026 Uprade freezing
  @PeterD58 Hi Are you logging in to the laptop using a Microsoft Account and OneDrive is active? If not sure about OneDrive open the PS 2026 program settings, and on the Folders tab, if in any of the options you see 'OneDrive' in any of the folder
• Video Pro X

  7 answers, most recent on 3/5/2024

  RE: DVD Menus
  @ewen-sandham Hi . . . . Are the extra content application files available for download on the Magix website . . . . If I am reading your question correctly, there is no direct download available, it must be done in program. I keep a backup copy of
• Video Pro X

  12 answers, most recent on 3/9/2024

  RE: Copy Multiple Objects from Another Project & Retain Relative Position?
  @Galaxy Hi. I think you are a bit confused about objects on the timeline. An object, any object excluding text, on the time line is a shell representing the file in use with instructions as to where to physically begin and end the frames needed in
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare, @david8302 Hi . . . . One Drive is working and syncing properly . . . . This is known to cause issues with video editors and other software which creates and uses temporary files during editing. When you setup Windows 11 25H2 this is
• Video Pro X

  14 answers, most recent on 1/6/2025

  RE: Bluray Burner Problems and Multi-Language Bug in VPX16
  @browj2 Hi John. Don't get me wrong, we have two working Blu-ray players left in the house connected to the lounge and kitchen TVs as well as two CD players in other rooms but seriously can't remember the last time anything was put into any of them.
• ACID

  12 answers, most recent on 9/12/2023

  [Solved] Magix Independence (latest version)
  Greetings. I have downloaded Independence and the entire user library, but when I try to add any instrument all I get is YT Independence - File Not found. The popup says Could not find the file PHYT-MX NY-GT1 LONG C XA1 Y01 in image file
• Movie Studio

  33 answers, most recent on 3/6/2025

  RE: Odd Autosave Behavious with MS 2025 version 239
  @me_again Hi Andy With patch .239, Autosave is working fine for me, with a new project and re-opening a pre .239 project (so far !). . . . . If I open an existing pre-v239, there are no autosaves even after an hour or so . . . If I save the project