Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi, I am a new user of VDL26 and I am trying to get through the learning curb, coming from pinnacle26. My two questions: I extracted 10 pieces of video from different much longer tapes using “save objects as takes”, so far so good, I found them all

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@emmrecs I agree with the experts Jeff, I have to as it's all gobbledygook to me. Snapdragon? I never even understood the Pentium 75 I started out with many moons ago. On very rare occasions when I've had a problem AVI, closing the Magix AVI Import

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy

Other products

2 answers, most recent on 1/5/2025

[Solved] MP3 deluxe 19 and Album Artwork

I really want to like this program but the sluggishness of it really frustrates me. And one issue is the artwork not showing up in a timely manner. I can click on a song and wait some time before the artwork displays. And that's if it even displays

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

I have a similar problem. When I install Prodad, I get an error but it keeps installing. I can't see anything in the Prodad transitions except one. They have honestly responded quickly and what they have explained to me is how to use them, but the

Movie Studio

5 answers, most recent on 9/24/2025

RE: Import h265 files from iPhone

@magix_dr That's odd. All the recent versions have handled HEVC/H265 from iphones OK for me. Could you host one of your files on a hosting such as Google Drive (enable sharing), Dropbox or similar? Then we can check out the exact file. The Magix

SOUND FORGE

4 answers, most recent on 9/20/2025

[Solved] Soundforge Pro 18 automatically changing the sound of my files

Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

@Michael-Banks1180 Another user has pointed out to me in a Private Message a potential area of misunderstanding in your original post! Can you please confirm the exact name of the Magix Video Editing product you have? You've chosen Video Pro X as

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: [Solved] Geen geluid bij overdracht VHS-band

Beste Rob & Ray, Ik durf haast niet meer op dit forum verschijnen....Ik had deze namiddag (telefonisch) contact met mijn PC-leverancier en die vond het raar dat een en ander niet werkte omdat hij vond dat de instellingen ok waren om het te laten

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@jtu001 Hi Jürgen, First of all, thank👍 you for forwarding the "Security Copy Folder" to me and for your trust. I had the opportunity to watch your intro video at my leisure. My reasoning was correct; it's a very complex intro. I summarized all my

Music Maker

3 answers, most recent on 8/11/2025

[Solved] Activation Key Registered But Not Registered

I just did a complete format and reinstall of my PC and now can't get Music Maker 2023 to accept my key. I tried going to My Products and it shows I registered the product and gives the date. But it doesn't show the actual key (which thankfully I

Other products

2 answers, most recent on 6/16/2025

Clearing que

Please tell me theres a way to clear the picture slideshow, so when you add new pictures it doesnt keep all the previous ones in it. As of now I have to delete out 1 at a time. Thanks

Movie Studio

10 answers, most recent on 11/9/2025

RE: program crash trying to extract audio to txt file for use as sub title

John, You are the best i tried your recommendations and i am all sorted i have managed to extract all voice to a srt file and will work on these files later this evening in the past on another website i use i had NAS issues and the guys who helped

SOUND FORGE

28 answers, most recent on 1/27/2025

[Solved] INSTALLING LEGACY PLUG-INS

Hi, I have licenses for Sound Forge 11 and Sound Forge 16. Version 11 was still Sony and bundled with the Izotope Mastering Suite. This suite of plug-ins was awesome and comparable to anything today. I have multiple computers and have been running

SOUND FORGE

8 answers, most recent on 12/15/2025

RE: [Solved] sound forge 17 wont open

@Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency

Other products

3 answers, most recent on 3/26/2026

RE: Photo manager deluxe - clouds and local drives

@Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.

Music Maker

12 answers, most recent on 1/30/2024

RE: [Solved] unable to start program as it insists I have already registered and wi

Support thought it was due to an old copy of Music Maker on my system, so I carefully removed all traces of MAGIX. Then I installed from a new link they sent me and all worked OK.

SOUND FORGE

One answer, on 9/13/2025

problem registering Sound Forge 9.

I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an

Music Maker

13 answers, most recent on 10/21/2025

RE: 2024 2025 2026 none of them work and support are ignoring my tickets

Like I said I have done the INI thing and the cursor. Silly me to think the software should work out of the box and on HO laptops. Once started if I load up any project and press play it grinds to a halt after a few bars... the screen becomes

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@me_again @johnebaker @Marc-Goder @Manfred-von-Erlangen @vdl-user-v19 Hi Andy. In my photo editing app, the last two drivers crash the program whenever AI masks are used that use hardware acceleration but nothing else had been affected. The

Other products

One answer, on 6/12/2025

How do I change categories in Independence?

Dear Anyone. So I've got Independence 2 loaded and I'm in the Browser window, with all the categories listed, because I've only just opened it. I decide I want an arpeggiator, so I click on the category and get a list of all the arpeggiators. And

Photostory

9 answers, most recent on 2/3/2026

Magix Travel Maps - OpenStreetMap issue

Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I