• Movie Studio

  35 answers, most recent on 5/7/2025

  [Solved] Is there a way to increase the cache?
  The software is the latest upgrade to Movie Studio. PC specifications are: Stormforce Onyx Ryzen 5 4500 CPU. 32 gb sd4 RAM. Ryzen RX7600 GPU (8gb). The programme is inclined to freeze so I'm guessing it might be the cache. The setting is for TVHD.
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Tom_Sp @Ryan-Sch @SP. @Cristopher-Dolores @sizzle09 @Williams-Michael @johnebaker Hi Thank you Tom for messaging me and responding to this thread, your assistance in said matter is highly appreciated. Stephen Forum Moderator
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  I appreciate your questions. Basically it stops at the same point on the DVD-R on each burn. But it loads completely if I export it as a video file to an external drive. I'll follow your suggestions and see what happens.
• ACID

  6 answers, most recent on 8/8/2025

  RE: Error Saving
  Thanks Jeff, unfortunately, that's not it. I have all that turned off. I'm going to ask for tech support from MAGIX - appreciate thr try, though
• Movie Studio

  10 answers, most recent on 3/15/2025

  RE: Movie Edit Pro 2016 Plus Ungrouping Problem
  @Gid Thanks for taking the time. It's appreciated.
• Web Designer

  2 answers, most recent on 10/3/2025

  Error No.6
  Hi I have Xara Web Designer MX Premium and it is coming up with an error code No.6. It's not opening at all. Any suggestions would be much appreciated. Thanks
• Movie Studio

  8 answers, most recent on 12/27/2025

  [Solved] Error while downloading covers from the store ...
  My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  [Solved] Sound forge won't load
  Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the
• Music Maker

  2 answers, most recent on 2/20/2025

  RE: [Closed] Problems with Loopbar in Projekt
  Thank you for your fast help, much appreciated. (Solved)
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  cannot active audio cleaning lab
  Hello, I am trying to active audio cleaning lab version 22 on Windows 11 25h2, but the following error message An online connection could not be established. any help would be greatly appreciated. Thanks
• Movie Studio

  7 answers, most recent on 1/14/2026

  RE: [Closed] why does FABS.exe need to run
  You are right, and I have this problem too. Unlikely that Magix (now BorisFX) is going to do anything about it though. Still, the option to 'disable service on startup' in services.msc would be appreciated, as it would be preferential to only have
• Movie Studio

  No answers, created on 8/14/2025

  crashing
  I received an update on Movie Studio 2025 recently and now the program continues to crash. Now i'm on a mission to solve the problem. Any help would be greatly appreciated
• Photostory

  2 answers, most recent on 2/26/2026

  [Solved] PS 2026 Uprade freezing
  Recently upgraded from 2024 to 2026 version but when importing pics & vids the program is freezing and can only shut it down via task master I have searched help section for and am unable to follow the suggestion to access hidden AppData
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  Thanks SandyRaw. I appreciate you taking the time to let me know that potentially amazing news! I'll look out for the update! Mike i agree acid's workflow is so user friendly and ideal for the live application im currently using it for. I don't have
• Music Maker

  2 answers, most recent on 4/18/2026

  YouTube uploads
  Hey guys Please forgive me for asking such a pathetic question, but the way my mind works, i need to read an answer FROM a human to know i'm safe! - My question: I'd like to upload my music to my YouTube channel just so people can hear it and have
• Movie Studio

  3 answers, most recent on 6/24/2025

  RE: Audio noise
  @Brian-Lee No problem. Feedback on the forum is always appreciated as solutions can help others who may be browsing for a similar problem. Ray.
• Movie Studio

  15 answers, most recent on 6/8/2025

  RE: Export results not accurate to settings.
  Well, I'm living proof that the things before us aren't always obviously apparent now aren't I? I can't judge lol. I appreciate you guys for helping.
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Thanks @SP. and @rraud. Appreciate the response.What's interesting is that SF15 doesn't have that value checked. And I've never had to make that configuration for SF to work. I've flipped that flag, will this and report back.
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  I too am having the same problem. Just auto letters requesting more information! Mine is a Sales problem in that I have been overcharged. Does anyone know how long it will be before the support issues are sorted? I appreciate that there are teething
• Music Maker

  3 answers, most recent on 4/10/2025

  RE: I cannot produce a sound with VST instruments
  SP - my wife thanks you! It’s sorted, I’m happy so she’s happy. Thanks for your message it is so appreciated.
• Movie Studio

  24 answers, most recent on 4/29/2025

  RE: Provideo Coalition article on Magix Acquistion
  @Former user Thank you for your input to this thread! Your willingness to post here is very much appreciated. JeffForum Moderator
• Movie Studio

  5 answers, most recent on 6/7/2024

  [Solved] movie studio 2023 suite - support for intel arc a770
  will version 2023 or 2024 work with this graphic card or am i better with nvidia rtx 4060/4070 (price range) any help appreciated
• Video Pro X

  2 answers, most recent on 9/20/2024

  [Solved] Reinstall Ultimate Traveler Package in Travel Maps
  I have upgraded my Travel maps program and now no longer have access to some of the Avatars that I used to have(they are locked).  It says I have to buy "Ultimate Traveler Package" but it is not for sale anymore.  I do have access to download the
• Photostory

  2 answers, most recent on 1/22/2025

  RE: Travel Map -Missing menu option "Draw curves"
  Many thanks for the quick response, appreciate it!Kind regardsArne Dag Nummedal