• Photostory

  6 answers, most recent on 5/24/2024

  RE: Hub Login
  @emmrecs Hi Jeff Sorry for the previous post, I can't delete or edit them, I'm new to this forum. I'm a VPX16 subscriber and I can't connect to the Magix HUB either. Is there any solution besides waiting for the server to respond? Gabriel_R
• Other products

  One answer, on 10/26/2025

  [Closed] Vegas Pro 23 Steam Edition : Can't render at all
  Hi need some help here , I just got my Vegas Pro 23 : Steam Edition ,there is nothing wrong about program when I render by my old laptop it's totally fine, but when I try to render on my new laptop it will not responding for second and it said " an
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  Ya, it's in a bad state alright. I got a fresh install of windows with updates. And a fresh graphics driver, network stack, wifi driver and bluetooth driver. Reinstalled K-Lite Codec Pack. Reinstalled Nvidia control panel. My bios secure boot was
• Movie Studio

  11 answers, most recent on 7/17/2024

  RE: Intro/Outro Templates
  Hi, This is now resolved. I hadn't done the "install extra content" step. I seem to recall trying this but it must have timed out (i don't have the best internet connection). In my haste, I had forgotten all about that step. Now fully resolved, I
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  @Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at
• Rescue Your Videotapes!

  6 answers, most recent on 5/4/2024

  Connecting HDMI TO SCART TO RCA TO...
  I bought the Magix Video Saver software, found that the SCART device that came with it does not connect to my Panasonic VHS/DVD player. I went on Amazon and purchased another SCART that connects to it so I can now continue to "proceed" to connect to
• Music Maker

  9 answers, most recent on 6/18/2024

  RE: 2024 Premium vs 2025
  SP. I disconnected the network and Music Maker seems to work fine but still tries to connect to the store as you can see from the screenshot.I can't say for sure if the program is also able to work offline but I assume not....
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello @zdenekrsa, I think there are two things going on. On the first screen, you get a message that you can download the MPEG-2 by clicking "Yes". On the second screen, I read that Pro X16 has not been successfully deactivated, because Pro X16 is
• Other products

  6 answers, most recent on 4/9/2024

  [Closed] Vegas Pro 21| Having trouble activating
  Keep getting connection error, I'm connected to Wi-Fi and also reset the internet settings like it asked, but still keep getting the same error and cannot activate. may have to refund if i can't get it working, help please.
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  @Scott-Chapple This still reads like you connect your keyboard only via USB and not via audio cables? Are you sure you understand what we're taking about? Or I don't understand what you want to tell us. It reads like you still only record MIDI, not
• Samplitude

  27 answers, most recent on 6/19/2024

  RE: How to set up midi instruments so they play, can be monitored,recorded
  OK, bank to me and my discussion. I have managed to connect my midi mini keyboard and get a response on the monitor on screen. So the signal is coming in. And when I listen to youtube I hear the sound.. So that means signal is going in and there is
• Music Maker

  12 answers, most recent on 4/22/2024

  RE: Tyros 2 keyboard recording
  @Richard-Docherty The problem is, that your computer doesn't have the same sounds available as your Tyros. Most computers only have a standard MIDI Wavetable Synth which usually doesn't sound good. How is your Tyros connected to your computer?
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  Webradio
  SOUND FORGE Audio Cleaning Lab 4 Haven't been able hear radio stations in Webradio since MAGIX Audio Cleaning Lab 15. Stations seem to connect and play but can't hear anything. What happened?!
• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  @SP. It's legal to create a private backup copy of the music you purchased. For example, you can simply connect an audio cable from the audio output of your computer to the audio input and record the signal in a free audio recording software like
• Music Maker

  10 answers, most recent on 11/26/2024

  RE: Audio interface issues.
  @Andrew-Ware>> old behringer audio interface and for some reason the software doesn't recognise the deviceCan you show a screenshot of your audio settings (from MM).Questions. . .Which device?  (I use the UCA222, and it's recognized, no
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan I see in your screenshots that you enabled One Drive in Windows 11. This may be some cause of old programs running not correctly. It always tries to synchronize with the Microsoft Cloud in the background. Maybe there is also a damaged
• Video Pro X

  4 answers, most recent on 5/23/2024

  RE: [Solved] Purchased Magix Store audio (ogg) files not found
  @now37 Hi, The Store checks back with Magix to see if you have purchased the song. When you first load VPX, it takes a while to connect. You can see this by starting VPX with a new project and going immediately to the Audio tab. It won't be
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  오래전부터 이거 무한루프 사용 사람인데 -(정액제로) -너무자주 연결이 안돼서 속상해요 I've been using this infinite loop for a long time - (flat-rate) - I'm upset because I can't connect too often.
• Music Maker

  7 answers, most recent on 3/16/2024

  RE: Connecting midi Bluetooth instrument to use in Music Maker
  @William-Middleton Can you select your keyboard as a MIDI input under File > Settings > Program Settings > Audio/MIDI? No, it doesn't ever show up at all. Even though the computer and casio keyboard shows it is connected.
• Samplitude

  5 answers, most recent on 4/1/2025

  RE: problem with volume control for virtual instruments
  No luck - the event list is only showing Note On events, nothing else. I also thought to check and see if there might be an unwanted volume animation curve for some reason, and there was not, so I know that's not the problem either. To be clear (in
• Samplitude

  2 answers, most recent on 3/18/2025

  Latency in VST playback on Samplitude Pro x8
  Hi everyone, Hope someone can help. I'm totally new to using this kind of software (having previously only used Audacity in the past). I've connected my Clavinova via midi to my laptop through USB. Recording is all working fine... however the
• Other products

  One answer, on 12/22/2025

  [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
  (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet