I have no issue logging in via the web and a browser.
From within Photostory 2024 (most recent version win 11 128GB RAM - NVIDIA 3060) I can not login to view my account or use any of the tools such as the text-to-voice. I have the full pro version. I even tried updates and then even uninstalled and reinstalled the software, and I still have the same issue.
Any advice would be appreciated
Hi
The text to Speech feature is only available with a Photostory deluxe 365 subscription.
If you recently bought the one time purchase version and you require the Text to Speech feature, email Magix at infoservice@magix.net to see if they will refund/change yo over to the 365 version.
John EB
Forum Moderator
Yes I believe that is what I have. The issue is that I can not log in from the application for that or any tools or even see my account information... just spins and spins and spins.
I definitely do have the subscription version and I see the same problem, at least to start with!
In my case, I also have the subscription version of Video Pro X15 and so tested the Hub log in in that software. Initially it too failed to connect but once it did, I was also able to connect in PS!
Perhaps, therefore, it was some sort of glitch with the server. I can only suggest you "keep trying"! It is certainly working now for me.
HTH
Jeff
Forum Moderator
Hi Jeff
Sorry for the previous post, I can't delete or edit them, I'm new to this forum.
I'm a VPX16 subscriber and I can't connect to the Magix HUB either. Is there any solution besides waiting for the server to respond?
Gabriel_R
Hi,
I managed to log into Magix Hub at night. It seems very insecure if the connection depends on server availability.
So be aware of it, and be patient!
Gabriel_R
Hi Gabriel
. . . . I can't delete or edit them, I'm new to this forum . . . .
Welcome to the forum, I have removed the one liner post.
After posting a comment there is a time limit in which you can change the post, after that expires make a comment, as you did above.
John EB
Forum Moderator