• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @CubeAce Try this link. https://hevc-video-extensions-from-device-manufacturer.en.uptodown.com/windows/download The actual download link is at the bottom of the page. I got it from Ken Berry who is one of the Moderators at the Paint Shop Pro/ Video
• Music Maker

  3 answers, most recent on 9/18/2025

  RE: Loop preview disappears
  @MrGSm, @SP. Hi . . . . I think you need to delete the H2 graphic files in the project folder to rebuild the waveform graphic . . . . On my default settings install of Music Maker the waveform files have the file extension .H0 and are located in the
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS What format are the missing images? (If you're not sure, check the extension shown for those images, it should be something like .jpg or.jpeg or similar, e.g. "Image Name.jpg".) It would seem that those particular images may be in a
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  RE: Using m4a files in Sound Forge 11
  You likely need an AAC codec. I always installed 'Quicktime Alt' or 'Quicktime Lite' when I needed a AAC codec.First though you could try changing the file's extension to .mp4 and see if that works. btw, welcome to the Magix Sound Forge users
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  Using m4a files in Sound Forge 11
  Good afternoon, I'm unable to import files with the m4a extension. I'm using Sound Forge 11 and I'm unable to add m4a files to edit them. Could you help me with a solution?
• Movie Studio

  11 answers, most recent on 4/11/2025

  RE: Extending or shortening the entire project
  "I realised the text didn't adjust" - to be clear: text duration is not changed, but the text start points are moving according to the extension/shortening of the project and remain aligned with their original starting points in clips. In my case
• Video Pro X

  25 answers, most recent on 2/11/2026

  Cannot start VPX17 by double-clicking on MVP file
  Video Pro X17, 23.0.1.269 on Windows 11 24H2 OS Build 26100.6584 The file extension, .mvp, is registered to VPX17 in Windows. If I go to a project file, .mvp, using Windows Explorer and double-click on it, it should open in VPX17; it should load
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Gid, I learnt this trick using Video Studio (VS). For some reason, the program would not change the project settings if a mov file was initially dragged to the timeline. But if you change the extension from mov to mp4, VS would then generate a
• SOUND FORGE

  7 answers, most recent on 10/4/2024

  RE: There is no template available for this format / Can't save MP3
  @Thej68cal The official MP3 standard only supports mono and stereo. There is a surround extension, but that's something different.
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @me_again @AAProds @johnebaker @Gra_Ham While I would consider my computer pretty "polluted", I was unable to play the renamed file as m4v in MMS2024 and VPX16. @AAProds made the observation that this extension is the default for Handbrake. This may
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds Ooh, glad it worked for someone else. What process did my Hal use? BOREDOM. Mrs AndyW and I are partying later and she's doing whatever girlies do (at her age?) so I'm amusing myself by trying every file extension I could think of on that
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Yes, they look like it. You can make file extensions visible via the Explorer settings.
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Can-Dive Apple 13 mini - yep, I bought him it 😁👍 I don't know if Adobe uses different formats for different phones. He says his phone is up to date, I don't think the OP said whether their's is. PS, I sort of remember changing the extension made a
• ACID

  No answers, created on 3/10/2024

  ACID projects file extension
  Hi, I used ACID many years ago. I have some projects with the ".acd" extension that I would like to work on again. Is ".acd" it the same extension used by ACID Pro? Cheers 🙂
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . So why would MS set every single new import to that name, (unless it's a technical bug) .. . . That is what we are trying to determine, however to do that we need answers to the questions that have been asked ie : What is the
• Xara Designer Pro

  15 answers, most recent on 2/9/2025

  RE: Error when publishing website
  @Keith-Emmerson I whole-heartedly agree with @johnebaker! It may not be "easy" to do but the alternative is almost certain to be even more difficult! Especially since I see you have several files listed with an .xhl extension and shown as
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Hi Thank you for the sample files. I do see that these files are the original .MTS files from your Panasonic camera, however you posted, and is shown in your image in this comment, that you have a file with the .MP4 file
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Can-Dive Hi So it does. 😳 . . . . I think all the developers need to do is recognise the HEIF extension . . . . Agreed, HEIC is a specific implementation of HEIF that stores images efficiently, whereas HEIF is the more generalised format that can
• Xara Designer Pro

  7 answers, most recent on 5/25/2025

  Unable to disable all pages from "Auto-generating canonical URLs"
  I am currently using the latest version of Xara Designer Pro x64 (updated March 2025). Despite extensive research, I have not found a successful method to complete this task. I've come across various instructions online on how to disable this
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland Thanks for testing and confirming @me_again I confirm your findings. Using your workflow of dragging the take to the Program Monitor allows the ability to trim the Take before moving it to the timeline. You also found another bug which
• Samplitude

  12 answers, most recent on 12/14/2024

  RE: New update is available for Samplitude Pro X8 and Pro X8 Suite
  Thank you again for your extensive and comprehensible feedback. I have passed it on to the relevant department in exactly the same way. With kind regards Your MAGIX Pro Audio Team
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @johnebaker @Can-Dive @Gid @AAProds @Iris-Willis Hi. I'm back. Looking at the new file from Gid I still can't use it. I also see no thumbnail from the images even if I change the file extension. The new file crashes both MMS 2024 and VPX14. Will
• Movie Studio

  3 answers, most recent on 10/15/2025

  RE: Movie Edit Pro 2015 Plus on Windows 11?
  Thank you for your very prompt response to my question and I apologize for my late response. I do have a new PC, but Dolby Surround and HEVEC are not codecs I use and my video card is Asus so I should be okay there. At one time I did upgrade from